T hey did a great job. Flight was on time .
T hey did a great job. Flight was on time .
The Polaris experience is top notch. From departure lounge to arrival lounge. Everything was top notch. One of the best first class experience
EWR terminal C United Club is great. Flight and everything else mediocre
Flight delayed for 2 hours due to a part. The plane sat waiting for boarding for a long time and during final preflight inspection the issue was found. Why not do the preflight inspection sooner if you know the plane is being used?
Flight was on time. Staff were friendly. I paid for Economy Plus but was required to check my standard carry-on luggage due to lack of space on the aircraft. This cost me 30 minutes, unexpectedly, in waiting at the baggage claim. This experience did not meet my expectations.
Very bad , airplain had problem with engines , had to evacuate, had a delay on my trip for almost 4 hours , lost my rental car in london..
Honestly, best experience I've had with an airline in recent memory. Flight was on time, comfortable seats, snacks and entertainment was top notch.
All good, useful to have the united app from check in to boarding
Textbook great flight. On-time departure and arrival, clean plane, good food, friendly flight attendants. Checked baggage delivered promptly.
Boarding took a long time for a couple of flights. We arrived at our final destination an hour late. Others missed their connecting flight. We had no time to eat between flights. My checked in bag was delayed because it was in another flight. At least they gave us a voucher because of that. The staff was very kind.
Lost our bags in Heathrow, We didn’t receive bags in Mallorca for 3 days, out of a 7 day cycling vacation. Really inconvenient and disappointing!
There's no inflight entertainment, plane was old, power USB didn't work
We missed the flight to Barcelona because the flight from Baltimore was delayed. We flew on Vueling VW6653. Our luggage didn’t arrive. Please help us get our luggage. We are staying at Hotel Gran Via in Barcelona
They allowed some guy to move seats after 3hours of him being next to someone very sick, There were several empty seats, but they moved him to mine. I find that incredibly inconsiderate and should not have been done.
Excellent. Very nice and comfortable business class. Only negative is that it was difficult to hear the pilot’s announcement.
Food not so good. Need more veggies and whole grain especially the late food. Couldn’t figure out how to use the entertainment system.
Check in was horrendous! Economy took 2 hours before seeing an agent. Business class was 0.5 - 1 hour.
The first class flight itself was first class, however getting to the airport and getting through the airport was agony. The BA flight sat on the taxiway for ages and caused us to miss our connecting flight which meant half a day lost. Our return flight on BA was cancelled so a dawn flight was made and we lost another half day. Goodby BA
In economy and food was ok, but with limited leg space (and I was in a 2 seat configuration) it was difficult to eat with a tiny seat tray. I spilt wine on my trousers. First time on British Air (I usually fly Turkish Air) and in a 777. Heathrow was pleasant but changing terminals awkward.
Starting with the flight Cairo to London the plain was so poor no entertainment at all uncomfortable seats although it’s 5 hours long,then an American airline plain took me from London to Miami it was a bad experience the crew most of flight time not available and they asked us to help our selves for any snacks if we need. From Miami to London actually was perfect flight with a huge plain and perfect crew but from London to Cairo was horrible plain with stiff fixed seats not movable no entertainment or wi fi very poor Menu which is unacceptable for a business class