Great first time experience for me. The gate agent at the Anchorage location was so helpful. Definitely will be booking more on Alaska.
Great first time experience for me. The gate agent at the Anchorage location was so helpful. Definitely will be booking more on Alaska.
It was a great experience, although our seat was taken and we did not want to be rude and ask the person to move. Flight Attendants need to make sure that people should be in their assign sitting that are paid for. Other then that, we had a great flying experience with Alaska Airlines.
I thought every thing was good with the acceptation of the long layover between Seattle and the Tampa trip.
Lost luggage and no compensation. Did not receive luggage till 9pm the next day. Again no compensation or apology
Multiple delays and when we landed zero help getting to and making connecting flight.
My flight was on schedule, ground crew looks overworked, flight crew was great but refreshments could be better. The plane was clean and fairly new. Seats were comfortable but leg room was tight.
This was a quick flight so more like a shuttle and everything went well. There was no food or beverage.
Planes are too cramped. How far are the airlines going to go before Congress steps in.
I thought everything was good we were told about turbulence that we were getting ready to go through and the flight was pretty smooth after that good service from the flight attendants overall. I do enjoy with flying with Alaska airlines
I had to check-in my small carry-on at the gate which was inconvenient. According to the people at the gate at SEATAC, there wasn't anymore room in the overhead bins. I obliged. But, when I got inside the aircraft, there was plenty of room EVERYWHERE! It was either miscommunication or incompetence among the Alaska personnel.
Had to change aircraft due to a faulty door. Surprisingly it only caused about an hour and a half of delay. Delta handled this situation as well as can be expected.
Your crew could maybe answer the call bell at least one of the times I pressed it. I pressed it first time with 2.5 hours left in our flight bc my partner was hungry and wanted a sandwich. We finally got the sandwich with 40 mins left in the flight.
The Flight crew didn’t serve us until about 1.5 hours into the flight because of turbulence but after it ended it was fine to move around. They served us water only and snacks and then NEVER, NOT ONE TIME came through to collect trash until right before landing about 1.5 hours later. There was absolutely no need for that. They crew was just standing around talking and visiting with each other and really never tried to see if we might want something besides water or even try to come pick up trash. This is VERY unusual for a Delta flight but it was not what I would have expected for a 4 hour flight.
Delta is one of the best airlines I have flown
There was a loud squeaky sound the whole time we were flying.
Had a broken tray in business class. Crew just shrugged it off.
I didn’t like that I could not select my seat and was assigned a seat when I checked in at LAX
Great experience overall. Check in at Austin was congested as they only have about 6 check in kiosks, one was broken, and there was a lot of Spring Break travelers.
Bag drop off was slow and annoying. Only 2 agents at the entire delta desk, and no one directing traffic for what line to be in, many confused people slowed down the process. Boarding was fine. Seats in Delta comfort plus were fine. Snacks were great! Definitely a bonus. The entertainment system was awful — old, slow, not responsive, and completely unable to play games due to some kind of error. But on the other hand, thank you to Delta for the free WiFi. That made it better.
Everything was very good other than I had selected a specific seat when I booked the flight and they changed it once I checked-in the day before my flight. I was still in first class but lost my aisle seat for a window seat. Being tall, the aisle offers more comfort so I always select an aisle seat.
Anchorage (ANC)United States
San Jose (SJC)United States