Health and safety
Basics
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the cleanliness of the rooms at Haven House Hotel?
Guests have reported cleanliness issues, including dirty rooms, broken bathroom tiles, and unclean bedding. It's important to manage expectations regarding room cleanliness.
Are there any positive aspects of staying at Haven House Hotel?
Some guests appreciated the friendly staff, the location close to the city center, and the spacious beds. However, it's important to note that these positive aspects were mentioned alongside significant concerns.
Is parking readily available at Haven House Hotel?
Parking can be challenging as the road is permit parking from 9 am to 6 pm, but there is an overnight car park around the corner. Guests have highlighted difficulties with parking, so it's advisable to plan accordingly.
What are some common issues with the facilities at Haven House Hotel?
Guests have reported various facility-related issues, including the lack of a working television remote, no facilities to make a drink, and stained carpets. It's important to be aware of these potential challenges.
When is the best time to visit Haven House Hotel?
The high season is in June, and it's important to consider this when planning a visit. However, it's crucial to be aware of the hotel's overall condition and the concerns raised by previous guests.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Avoid Booking
Several guests reported encountering dirty rooms, broken facilities, and a lack of basic amenities such as toiletries and drink facilities. It is advisable to avoid booking at this hotel due to the consistent negative feedback regarding cleanliness and room conditions.
Check for Safety
Multiple guests mentioned safety concerns, including dangerous balconies, broken tiles, and unsecured balcony doors. Prioritize safety by thoroughly inspecting the room for any potential hazards upon check-in.
Verify Room Facilities
Before finalizing a booking, ensure that the room is equipped with essential facilities such as a working television, clean bedding, and functional bathroom amenities. Some guests reported missing or non-functional items in their rooms.
Consider Alternative Accommodation
Due to the numerous complaints about cleanliness, safety, and overall condition of the hotel, it may be prudent to explore alternative accommodation options in the vicinity, especially if traveling with family or children.
Double-Check Reservation
Some guests faced issues with their reservations, experiencing difficulties in gaining entry to the hotel despite having confirmed bookings. It is advisable to double-check reservation details and ensure clear communication with the hotel prior to arrival.
Parking Considerations
If traveling by car, be mindful of the parking situation, as some guests reported challenges with parking availability and conditions in the vicinity of the hotel.
Be Cautious with Balconies
Exercise caution when utilizing balconies, as several guests highlighted safety concerns related to balcony doors, balcony conditions, and potential access from neighboring balconies.
Address Hygiene Concerns
Multiple guests expressed dissatisfaction with the cleanliness of the rooms, citing issues such as dirty carpets, unclean bedding, and overall unhygienic conditions. It is important to address any hygiene concerns with the hotel management upon arrival.
Communication with Management
In cases of dissatisfaction or issues with the room, it is recommended to promptly communicate with the hotel management to seek resolution or alternative accommodation, as some guests reported unresponsiveness from the owner.
Consider Local Regulations
Due to the reported substandard conditions and safety issues, it may be advisable to verify the compliance of the hotel with local regulations and standards, especially regarding health and safety.
Check-in/Check-out | Check in anytime after 12:00 PM, check out anytime before 11:00 AM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
---|---|
High season | January |
Average price (weeknight) | $81 |
Average price (weekend night) | $64 |
Haven House Hotel is located at 47 Heygate Avenue, 0.2 miles from the center of Southend-on-Sea. New Empire Theatre is the closest landmark to Haven House Hotel.
Check-in time is 12:00 PM and check-out time is 11:00 AM at Haven House Hotel.
Yes, Haven House Hotel offers free Wi-Fi.
Haven House Hotel is 2.6 miles from London Southend. Haven House Hotel is 28.7 miles from London City.
KAYAK scours the web for all room deals available at Haven House Hotel in Southend-on-Sea and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Haven House Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Haven House Hotel.
Distance to city center | 0.2 mi |
---|---|
Nearest Airport | London Southend |
Distance to airport | 2.6 mi |