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3 locations in Santa Fe
Filters
Reviews
2.0 Poor
Apr 2024
10.0 Wonderful
Nov 2023
10.0 Wonderful
Oct 2022
8.0 Very good
Jun 2021
Pros:
We were able to keep the car longer for a reasonable price. Thank you.Cons:
The ability to pick up the car. Our flight was delayed & there was not an effort made for us to be able to pick up the car before closing at the extraordinary time of 5pm. In the end, we had an extra $30 in Lyft fees to get the car at the airport the next day. Not a great way to start this rental.2.0 Poor
Jun 2021
Pros:
nobody knew how to cancel reservation. Hertz sent me to priceline; priceline sent me to hertzCons:
staff knowing how to handle a reservation6.0 Okay
Dec 2020
Pros:
I liked the car overall, but it had a tire pressure problem. The light kept flashing “check tire pressure”. I had to go to a few places in town and wait for them to check it and it turned out it was 5 or 6 psi below what it should have been!Cons:
I asked the check-in clerk for a 1 pm return on the scheduled date. But he put 12 pm instead. When I called Hertz to ask for an extra hour, they wanted $32 extra (for 1 hour!!!!!). Nobody else does this. Hotels and resorts, all over the world, allow an extra hour without penalty. I was told on the phone I would be granted an extra 1/2 hour because of the tire pressure problem. Nothing else. And at check-out I find I was charged $13.99 for one-half hour. This is ridiculous. With a policy like this, I will NOT be renting from Hertz again!2 locations in Santa Fe
Filters
Reviews
2.0 Poor
Aug 2020
Cons:
I wasn't aware there was an additional deposit fee for the rental -- if there was information or details about this it wasn't noted or highlighted enough to inform my decision/commitment of renting from here10.0 Wonderful
Jul 2020
Pros:
Fast service; friendly, efficient staffCons:
Great experience - they did everything right.10.0 Wonderful
Apr 2020
Pros:
The staff was very nice, gave me some clorox wipes to clean up the car (even though it was already very clean, it was just to be sure). Enterprise is also waiving the normal fee to drop the car in a different location, which was incredibly helpful.Cons:
It was great, no problems.10.0 Wonderful
Oct 2018
Pros:
Well staffed office knows you are there to get your car and scoot. Manager even introduced himself...very professional. With the great Kayak deal it was a win-win.10.0 Wonderful
May 2018
Pros:
New Car10.0 Wonderful
May 2018
Pros:
Quick and easy, very freindly2 locations in Santa Fe
Filters
Reviews
2.0 Poor
Feb 2024
8.0 Very good
Nov 2023
6.0 Okay
Oct 2023
8.0 Very good
May 2021
Pros:
Car was ready on time. Pickup was easy.4.0 Mediocre
May 2021
Pros:
The worst pressure up-selling of my life. This could easily be worth 300 to 400 dollars added to the price. Avis is pretty greedy.Cons:
Up front details about up-selling. I doubt I'll rent from Avis again. Costs can quadruple.5.6 Fair
Sep 2020
Cons:
The car we were given was extremely uncomfortable for a short person to drive and drop off via the drop box not very user friendly (no writing utensils available and we didn’t have any with us on vacation)