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Secrets Riviera Cancun Resort & Spa
5 stars

Secrets Riviera Cancun Resort & Spa

Carretera Cancun-Puerto Morelos Km 27. 5 Bahia Petempich, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 283 0900
From
$308
Cheapest

rate per night

8.1
Great
based on 26 reviews
26 reviews

Photos of Secrets Riviera Cancun Resort & Spa

About Secrets Riviera Cancun Resort & Spa

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi and Parking for free
Secrets Riviera Cancun, nestled between the Caribbean Sea and the Lagoon of Bahia Petempich, is an all Preferred-Club-Suite resort for adults seeking an exquisite getaway with pampered, destination-concierge style service. Guests will enjoy exclusive, Unlimited-Luxury® inclusions such as a boundless gourmet feast at Rosewater and inspirational dining options on the beach with top shelf spirits, along with 24-hour in room dining. With exclusive, free-flow access to Breathless, guests can enjoy a rejuvenating spa treatment at the relax Spa by Pevonia®, join a water aerobics class, cool down with a curated cocktail in hand by the energy pool, or become immersed in entertainment and dance to the music of international DJ's. No matter a guest's desires, Secrets Riviera Cancun provides an array of endless opportunities to create romantic, timeless memories.

Latest deals for Secrets Riviera Cancun Resort & Spa

Thu 11/7
Fri 11/8
Double room
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Standard room
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King room
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Deluxe room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Secrets Riviera Cancun Resort & Spa

  • Adults only
  • Water sport facilities (on site)
  • Snorkeling
  • Beachfront
  • Outdoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service

Services and conveniences

  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Private check-in/check-out
  • 24hr front desk
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Things to do

  • Eco tourism
  • Board games/puzzles
  • Darts
  • Snorkeling
  • Bingo
  • Evening entertainment
  • Cooking classes
  • Beauty salon
  • Karaoke
  • Table tennis
  • Pool table
  • Water sport facilities (on site)
  • Night club

Bathroom

  • Hairdryer
  • Public bath
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Spa bath
  • Toilet
  • Toilet paper
  • Toothbrush

Accessibility and suitability

  • Entire unit located on ground floor
  • No smoking
  • Designated smoking area
  • Private entrance
  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Adults only
  • Elevator
  • Accessible by elevator

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine

General

  • Executive lounge access
  • Garden view
  • Beachfront
  • Sea view
  • Slippers
  • Sofa
  • Telephone

Pool and spa

  • Hot tub
  • Outdoor pool
  • Private pool
  • Spa and wellness center
  • Massage
  • Sauna

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach towels
  • Balcony

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Fitness

  • Aerobics
  • Fitness center
  • Tennis

Bedroom

  • Socket near the bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping

Reviews of Secrets Riviera Cancun Resort & Spa

8.1
Very good26 verified reviews

Filters

6Okay
Marie-Claude, Mar 2024

When I got to the hotel my reservation did not match the hotel reservation ( we had reserved a swim up pool. There was no way to reach the phone number I Had and this started the vacation badly… we had to pay an extra to get a room. Traveluro I was very disappointed.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the hotel's dining options?

The French restaurant is amazing, and the food options are remarkable. Guests also have access to all the amenities and delicious food and drinks at the neighboring Breathless resort.

How is the cleanliness of the hotel?

The property is very clean and well-kept, ensuring a comfortable and hygienic stay for guests.

What are the common concerns about the food and drinks at the hotel?

Several guests have expressed that the food and drinks could be improved, with some mentioning the need for better food options and others describing the food and drinks as terrible.

What practical information can you provide about the hotel's location and accessibility?

The hotel is conveniently located only 20 minutes from the airport, and it offers increased accessibility with features like an elevator and designated smoking areas.

What can guests expect from the hotel's customer service?

The staff is described as amazing, super attentive, and extremely friendly. Guests have also highlighted the excellent quality and attentiveness of the hotel, even during the pandemic.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Consider Room Selection

Some guests recommended opting for a room with a sea view, as the beach was mentioned to be less suitable for swimming due to debris.

Explore Nearby Attractions

Take advantage of the hotel's proximity to attractions such as Arrecife de Puerto Morelos National Park and Crococun Zoo, which are within a few miles of the property.

Be Mindful of High Season

If possible, plan your visit for May to experience the high season and potentially avoid the low season in August.

Take Advantage of Adult-Only Amenities

The hotel offers increased accessibility and is designated for adults only, making it an ideal choice for a peaceful and relaxing getaway.

Check for Entertainment Options

While some guests enjoyed the entertainment and music, others found the lack of activities disappointing. Consider checking the entertainment schedule before booking.

Consider Food Options

While some guests praised the food, others found the buffet and room service to be subpar. It may be worth exploring nearby dining options or inquiring about specific restaurant experiences.

Utilize the Spa and Wellness Center

Guests appreciated the spa and wellness facilities, including a hot tub, outdoor pool, and massage services, for a truly relaxing stay.

Plan for Shuttle Services

The hotel offers shuttle services for an additional charge, providing convenient transportation options for exploring the surrounding area.

Be Aware of Room Service Timing

Several guests mentioned slow room service, so it may be helpful to plan meals accordingly or explore on-site dining alternatives.

Acknowledge Staff Excellence

Many guests praised the attentive and friendly staff, highlighting specific individuals for their exceptional service.

Location

Carretera Cancun-Puerto Morelos Km 27. 5 Bahia Petempich, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Arrecife de Puerto Morelos National Park1.7 mi
  • Crococun Zoo2.6 mi
  • Puerto Morelos Lighthouse4 mi
  • Puerto Morelos Town Square4 mi
  • Dr. Alfredo Barrera Marin Botanical Garden5.1 mi
  • Bonanza Ranch9.6 mi
  • Playa Paraiso Golf Club12.3 mi
  • Parque Cenote Las Mojarras12.9 mi
  • Selvatica Adventure Kingdom14.7 mi
  • Tulum Mayan Ruins60.3 mi
  • Coba Archaeological Site63.5 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Secrets Riviera Cancun Resort & Spa

Low season

December

High season

January

Average price (weeknight)

$489

Average price (weekend night)

$624
Cheapest month to stay with an average 48% drop in price.
Most expensive month to stay with an average 100% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Secrets Riviera Cancun Resort & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Secrets Riviera Cancun Resort & Spa

  • If you’re after a cheap room at Secrets Riviera Cancun Resort & Spa, then you should consider staying during the low season. The cheapest deals can generally be found in December and September.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Secrets Riviera Cancun Resort & Spa, plan to stay on a Sunday or Monday. The most expensive day is usually Thursday.
  • The cheapest price a room at Secrets Riviera Cancun Resort & Spa was booked for on KAYAK in the last 2 weeks was $326, while the most expensive was $629.
  • How long should you stay at Secrets Riviera Cancun Resort & Spa? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at Secrets Riviera Cancun Resort & Spa

  • Where is Secrets Riviera Cancun Resort & Spa located?

    Secrets Riviera Cancun Resort & Spa is located at Carretera Cancun-Puerto Morelos Km 27. 5 Bahia Petempich, 4 miles from the center of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Secrets Riviera Cancun Resort & Spa.

  • When is check-in time and check-out time at Secrets Riviera Cancun Resort & Spa?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Secrets Riviera Cancun Resort & Spa.

  • Does Secrets Riviera Cancun Resort & Spa offer free Wi-Fi?

    Yes, Secrets Riviera Cancun Resort & Spa offers free Wi-Fi.

  • Does Secrets Riviera Cancun Resort & Spa offer free parking?

    Yes, Secrets Riviera Cancun Resort & Spa offers free parking.

  • How far is Secrets Riviera Cancun Resort & Spa from the airport?

    Secrets Riviera Cancun Resort & Spa is 9.5 miles from Cancun. Secrets Riviera Cancun Resort & Spa is 27.1 miles from Cozumel.

  • Does Secrets Riviera Cancun Resort & Spa have a pool?

    Yes, Secrets Riviera Cancun Resort & Spa has a pool onsite.

  • How does KAYAK find such great Secrets Riviera Cancun Resort & Spa hotel deals?

    KAYAK scours the web for all room deals available at Secrets Riviera Cancun Resort & Spa in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Secrets Riviera Cancun Resort & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Secrets Riviera Cancun Resort & Spa.

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Good to know

Value for money

7.8

Distance to city center

4.0 mi

Nearest Airport

Cancun

Distance to airport

9.5 mi