Things to do
Services and conveniences
Family friendly
Basics
Accessibility and suitability
Dining
General
Kitchen
Media and entertainment
Outdoor
Laundry
Parking and transportation
Bedroom
Workspace
Bathroom
Fitness
Pool
Health and safety
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the Hilton Cancun, an All-Inclusive Resort?
The low season is in August, and the high season is in January.
How is the quality of the beds at the Hilton Cancun, an All-Inclusive Resort?
The rooms were clean and new, and the beds are comfortable.
Is parking available at the Hilton Cancun, an All-Inclusive Resort?
Yes, the hotel offers free parking, private parking, and valet parking.
What can guests expect from the food quality at the Hilton Cancun, an All-Inclusive Resort?
The food is one of the best things about the resort, and the food selections are good with a variety.
How is the cleanliness and customer service at the Hilton Cancun, an All-Inclusive Resort?
The rooms were clean, and the staff provides great customer service. However, some guests found the first room unclean and staff unhelpful in resolving the issue without pressure.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Location
Some guests recommend requesting a high ocean-facing room for a peaceful experience away from the crowded side of Cancun.
Check Pool Heating
Before booking, inquire about pool heating as some guests were disappointed with unheated pools, impacting their vacation experience.
Verify Language Proficiency
Guests noted a language barrier with some staff members, so it's advisable to confirm the language proficiency of the staff if language could be a concern.
Be Mindful of Noise Levels
Several guests mentioned loud noise as a drawback, so it's important to be aware of potential noise disturbances during the stay.
Note Bathroom Privacy
Some guests found the bathroom layout lacking in privacy, particularly due to transparent glass, so it's worth considering this aspect when booking.
Explore Dining Options
While food selections were generally praised, some guests found the food disappointing, so it's advisable to explore the dining options and manage expectations accordingly.
Plan for Crowded Spaces
Several guests mentioned crowding issues, especially in common areas and during meals, so it's important to be prepared for potential crowding during the stay.
Inquire About Entertainment
Some guests felt there were limited nighttime entertainment options, so it's advisable to inquire about available activities and entertainment during the stay.
Check for Seating Availability
Guests reported issues with finding seating at the adult pool, so it's important to inquire about seating availability in different areas of the hotel.
Confirm Air Conditioning
Some guests experienced issues with air conditioning, so it's advisable to confirm the status of air conditioning in the rooms and common areas, especially during warmer seasons.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | December |
Average price (weeknight) | $347 |
Average price (weekend night) | $344 |
Hilton Cancun, an All-Inclusive Resort is located at Carretera Federal 307 Cancun-Tulum, 7.7 miles from the center of Puerto Morelos. Arrecife de Puerto Morelos National Park is the closest landmark to Hilton Cancun, an All-Inclusive Resort.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Cancun, an All-Inclusive Resort.
Yes, Hilton Cancun, an All-Inclusive Resort offers free Wi-Fi.
Yes, Hilton Cancun, an All-Inclusive Resort offers free parking.
Hilton Cancun, an All-Inclusive Resort is 6.7 miles from Cancun. Hilton Cancun, an All-Inclusive Resort is 30.2 miles from Cozumel.
Yes, Hilton Cancun, an All-Inclusive Resort has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Cancun, an All-Inclusive Resort in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Cancun, an All-Inclusive Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Cancun, an All-Inclusive Resort.
Value for money | 7.9 |
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Distance to city center | 7.7 mi |
Nearest Airport | Cancun |
Distance to airport | 6.3 mi |