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4 locations in Pompano Beach
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Reviews
8.0 Very good
Anonymous, Feb 2024
Compact SUV
4.0 Mediocre
Anonymous, Oct 2023
Intermediate
2.0 Poor
Anonymous, May 2021
Pros:
Drop off was easy. The manager handled it.Cons:
The car I reserved was NOT provided. I reserved a Cadillac. When I arrived, I was offered a choice between a Challenger or a Jeep Wrangler. UNACCEPTABLE. The agent who assisted me was surly. Refused to give me her regional managers contact info. Terrible customer service.2.0 Poor
Anonymous, Nov 2020
Pros:
Nothing !! The reservation was cancelled at the last possible second by enterprise for not having any vehicles available . Their booking system is the worst and even the employees at the location agree ... wouldn’t it make sense to confirm with the location that the vehicle is there ??Cons:
Everything !! Worst booking software / system I’ve dealt with .. their is zero communication between the national booking center that your FORCED to use and the physical locations .. none !! Most asinine thing I’ve seen and will no longer use enterprise unless there are just no other options .. sad that a national company can’t do better in the age of technology than this ....2.0 Poor
Anonymous, Aug 2020
Pros:
Absolutely nothing. Horrible customer service. Not even ONE vehicle was available for us to rent, yet allowed us to make a reservation. Offered no solution when we arrived.Cons:
Everything. Could have offered an alternative rather than just saying sorry. Didn’t even call us in advance to notify us about the lack of vehicles available before our arrival, therefore their customer service as a whole could have been better. Regardless, I will never rent from enterprise again.10.0 Wonderful
Anonymous, Jul 2020
Pros:
the staff was very friendly i didn't have to wait long for a rentalOne location in Pompano Beach
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2.0 Poor
Anonymous, May 2021
Cons:
Not having a person upselling me, lying to me. The manager was very nice10.0 Wonderful
Anonymous, Oct 2020
Pros:
Customer service was great, great location for me, easy pick up and drop off.Cons:
Nothing, besides mask wearing but besides that it was great place.2 locations in Pompano Beach
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Reviews
2.0 Poor
Anonymous, Jan 2024
Economy
4.0 Mediocre
Anonymous, Dec 2020
Cons:
Peoples atititude was bad, was greeted like I was wasiting his time his name is Don i Believe. they did not have what I requested and acted like did not care. not good will never use them again