The 5-star Grand Riviera Princess All Suites Resort & Spa features 674 beautifully-appointed suites in an incredible beachfront location with gorgeous white sand. The resort is just 10 minutes from Playa del Carmen and the Municipality of Solidaridad, and 40 minutes from the airport.
Guests can revel in the elegant ambiance at Grand Riviera Princess and experience the well-known tropical gardens surrounding the hotel. The intriguing passage to the beach from the resort is known as “Avenue of the Gods” with Mayan god statues lining the path. Resort amenities include sports activities, 12 swimming pools, theater, a fitness center, spa service, meeting facilities, business center, shops, 12 restaurants with an array of global cuisine, 17 bars, and a disco lounge.
A family-friendly resort, Grand Riviera Princess offers incredible facilities designed for children. For instance, the night entertainment for kids features a mini disco, mini theater, and even a room with video games.
An all-suite resort, Grand Riviera Princess boasts expansive accommodations that come equipped with Wi-Fi access ,26” flat screen televisions, mini bars, safety deposit box, air conditioning, and plenty of space to lounge. Select suites offer direct pool access and ironing amenities upon request and availability.
With an abundance of modern amenities, family-friendly entertainment and services, spacious suites, business facilities, stunning surroundings, and beach access, Grand Riviera Princess is the ideal choice for families and business travelers alike.
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Pros. Don’t waste your hard earn money here
Cons. Better management
Pros. The specialty restaurants were decent enough but be prepared to spend some extra cash if you don’t want their terrible house wine. Basically bad homemade wines.
Cons. Rooms have a constant musty smell and show signs of ageing
Pros. There was nothing that i like from this place!!
Cons. To start.. No valet...! Its all inclusive but the alcohol is of the cheapest out there.. The buffet was ehh.. The staff at the front desk were idiots! There was no help around if you needed something. This place is huge and the only way to get around was with a trolly or walk! Annoying!! And the rooms were outdated! I stayed at the hyatt on playa del carmen.. And it was waaaaaaayyyy better!! They made reservations for me.. They acomidated me with everything.. There was always someone there for everything!
Pros. - Palmy - Grand hotel complex - Swim-up pool was nice - Nice shows at the bar - Minibar
Cons. - NO WLAN - nervous staffs - to many antisocial gusts - Big price for people from EU as Canadian or US people - Room: Very BAD!!! I told them before "Honeymoon". The bathroom was not cleaned up! - Dirty ground, in room, bathroom, terrace - Patched mirror! - Hairs from prior hotel guests at the bed!! - Wine in bottle - 1 hour waited for an reserved Restaurant! - Many staffs couldn´t speak english or german! - Hole in the wall. Drop water to the ground! MEAL: - Gag me with a spoon! Never ever. - Canned fish :-)!!!!!???!!! - Expensive Shuttle bus to the city! No free shuttle!!!! Many 3 stars hotels in Playa del Carmen diposes this! - Hotel is very far from the city! - Hotel is in the near from the highway! - Cigarettes in hotel 8 $ ....in supermarket 3 $ ?!?!?!?!?!?
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What can I expect from the hotel's amenities and facilities?
The hotel offers 12 swimming pools, a theater, a fitness center, spa services, meeting facilities, business center, 12 restaurants with global cuisine, 17 bars, and a disco lounge. Additionally, there are family-friendly facilities such as a mini disco, mini theater, and a room with video games for kids.
Are the rooms equipped with modern amenities?
The rooms come with Wi-Fi access, 26” flat screen televisions, mini bars, safety deposit boxes, and air conditioning. Some suites even offer direct pool access and ironing amenities upon request and availability.
What are the best times to visit the hotel?
The high season is in March, and the low season is in September.
How is the cleanliness and maintenance of the hotel?
The hotel is well maintained and very clean, with spacious accommodations and a quiet, enjoyable environment for walks in the evening. However, some guests have mentioned issues with mold in the rooms and around the tub.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions such as El Camaleón Mayakoba Golf Club, Mamita's Beach Club, and Playa Maroma for a diverse range of activities outside the resort.
Consider Room Selection Carefully
Some guests recommended requesting rooms away from central areas to avoid noise, while others enjoyed the convenience of ground floor units. Consider your preferences and needs when selecting a room.
Make Use of Family-Friendly Facilities
Families with children can benefit from the hotel's family-friendly amenities, including kids' clubs, child pools, and entertainment tailored for younger guests.
Be Mindful of Service Feedback
While some guests praised the staff's courtesy and friendliness, others expressed dissatisfaction with the service. It's advisable to set expectations accordingly and communicate any concerns promptly.
Plan Restaurant Reservations
Guests noted challenges in securing restaurant reservations, particularly for specialty dining. Consider making reservations in advance to ensure access to preferred dining options.
Enjoy the Wildlife
Embrace the opportunity to observe wildlife such as iguanas, coaties, and even spider monkeys within the hotel's expansive grounds, adding a unique touch to the stay.
Check for Seasonal Offers
Consider visiting during the low season in September for potentially fewer crowds and more competitive pricing, while still enjoying the hotel's amenities and nearby attractions.
Take Advantage of All-Inclusive Amenities
Guests appreciated the variety of pools, buffet options, and activities available within the all-inclusive package, making it convenient for a diverse range of preferences.
Manage Expectations for Dining
While some guests praised the food variety and quality, others expressed disappointment. It's advisable to keep an open mind and explore different dining options to find the best fit.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | September |
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High season | February |
Average price (weeknight) | $230 |
Average price (weekend night) | $252 |
It’s always family time at the Grand Riviera Princess All Suites & Spa Resort and the Family Club offers the perfect setting for a memorable time for all of you. The hotel features a whole section of family rooms, some of them with a pool just outside the door. Additionally, the helpful staff of the Family Club is always happy to help you with any requests you may have and can organize cots, or on and off-site activities that are great fun for the entire family.
Being on vacation may be an excuse not to work out for some, but at the Grand Riviera Princess All Suites & Spa Resort you certainly have the opportunity to combine fitness with relaxation. Whether you hit it off at one of the 6 tennis courts, play soccer at the multi-use court, or learn more about archery. Guests are also entitled to one free scuba diving lesson per stay.
A great selection of restaurants is spread over the whole premises, ranging from casual dining options to Le Fleur, an elegant international gourmet restaurant, which indulges on various levels with a chic interior, delectable meals from all around the world, and an extensive drinks menu. Make sure to reserve a table upon arrival to get to taste the broad variety of gourmet delicacies and decadent dining.
If a resort features its own theater, you can guess that the events and entertainment offered are one of a kind. At the well-equipped theater, guests get to enjoy a broad range of events, featuring the best of acrobats, magicians, dancers, singers, as well as live music with original bands or impersonators. For a more interactive form of entertainment, you and your loved one can also partake in dance classes offered at the resort.
While the relax pools at the Grand Riviera Princess All Suites & Spa Resort do not feature the buzz of a splish-splash waterpark, Jacuzzis are installed in some of them to bubble around and relax. There are also various water activities children and adults can participate in, such as water polo or water aerobics and Zumba (yes, inside the water as well). To make use of the great Blue, you can also rent kayaks, cat sail boats, or windsurf boards.
If you’ve tied the knot within the past month, you are eligible for a honeymoon package that will welcome you into a world of romance and a stress-free environment direly needed after the hassles of wedding planning. Expect a basket of fresh fruit and bubbly upon arrival at the resort, set within romantic décor of your luxury room with a king-size bed. To remember your time at the Grand Riviera Princess All Suites & Spa Resort, a photo souvenir is also included, as is late-check-out (subject to availability).
Grand Riviera Princess All Suites & Spa Resort is located at Prolongacion 5ta Avenida, 4.3 miles from the center of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Grand Riviera Princess All Suites & Spa Resort.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Grand Riviera Princess All Suites & Spa Resort.
Yes, Grand Riviera Princess All Suites & Spa Resort offers free Wi-Fi.
Yes, Grand Riviera Princess All Suites & Spa Resort offers free parking.
Grand Riviera Princess All Suites & Spa Resort is 12.6 miles from Cozumel. Grand Riviera Princess All Suites & Spa Resort is 27.2 miles from Cancun.
Yes, Grand Riviera Princess All Suites & Spa Resort has a pool onsite.
KAYAK scours the web for all room deals available at Grand Riviera Princess All Suites & Spa Resort in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Grand Riviera Princess All Suites & Spa Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Grand Riviera Princess All Suites & Spa Resort.
Value for money | 8.2 |
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Distance to city center | 4.3 mi |
Nearest Airport | Cozumel |
Distance to airport | 12.6 mi |