Best Western Plus Apple Valley Lodge Pigeon Forge

6.8Okay

Anonymous, Mar 2019

Pros. Bed was okay... Didn't feel like concrete. Never seen any breakfast. So not sure if they had that or not. Was never told about it if there was.

Cons. It was clean... Alot of things didn't seem to work. I do know they are starting renos. So maybe that's why. Other than that. It was OK. I would stay here again it's convent to alot of things.

3.1Poor

Anonymous, Mar 2019

Pros. Change the entire building from the ground up.

Cons. This place is filthy. Carpets/rugs are dirty. Visible damage on all walls/doors. Graffiti in elevator and some walls. This building needs to be renovated.

5.1Fair

Anonymous, Sep 2018

Pros. Balcony.

Cons. Extremely run down. No hot tub as advertised. Breakfast was a joke. Wifi was very slow. Parking was a nightmare.

3.7Poor

Anonymous, Jun 2018

Pros. Norhing

Cons. Everything

3.7Poor

Anonymous, Nov 2017

Cons. Very unclean and run down.

3.4Poor

Anonymous, Apr 2017

Pros. The back parking lot.

Cons. The dirty room, moldy shower curtains, stains on towels, cops admitting to finding needles in someone's room and then just leaving his phone number and leaving. How about one of the front desk clerks taking a bottle of wine to someone's room the next night? Wonder how much they paid for that room. I visit Pigeon Forge TN every year. I have never had such an encounter.

2Poor

Anonymous, Aug 2016

Pros. Didn't not like the service we paid for. We may have well just thrown our money out the window while wasting our time and gas driving home.

Cons. We booked a room through Kayak. We received our confirmation number and when we showed up for our room the staff said Kayak made a mistake and they were booked up for the night. We called to get our money back and was given the run around. I felt like we were scammed out of our money. By the way the whole freaking town was booked and you guys claimed rooms were available at other hotels per your website. Very inaccurate information First run around was the computers were down for maintenance. How convent! We would have to call after 3 am. Called the next day and was told we had to wait til Monday. Well still waiting on our refund. Very poor service! I have the mind about going to the better business bureau. We will see when we actually receive our refund.

2Poor

Anonymous, May 2016

Pros. Nothing, non of light switches worked in room. We had a two room suit and master had no heat or A/C at all. Trim falling off balcony. Mold in bathroom and bedroom. Water stains on ceiling. Toilet paper stuffed in bathroom ceiling around fire sprinkler head. None of the light switches worked properly. Smell of cigarettes in non smoking rooms. Would no concider staying here Ana in even if it was free.

Cons. Nothing, non of light switches worked in room. We had a two room suit and master had no heat or A/C at all. Trim falling off balcony. Mold in bathroom and bedroom. Water stains on ceiling. Toilet paper stuffed in bathroom ceiling around fire sprinkler head. None of the light switches worked properly. Smell of cigarettes in non smoking rooms. Would no concider staying here Ana in even if it was free.

2.5Poor

Anonymous, May 2016

Cons. Well, when I booked the rooms I hit non smoking on both of them and got one non and one smoking, my sister heard the man in the room beside us watching porn or having sex all day, were we had to park at the end of the night was a little shady due to right in the corner of the garage you seen a ripped up mattress like a homeless person lived there, and me and my brother got stuck outside since we didn't have the key and the whole time you could hear across the hall people having sex.

2Poor

Anonymous, Jan 2016

Cons. The beds the service everything