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Payless Van Rental New York

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Cheap Payless van rentals in New York

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FAQs about renting a van from Payless in New York

  • What is the most popular van rental from Payless in New York?

  • How many van rental locations does Payless have in New York?

    Payless has 2 van rental locations in New York. Take a look at our Payless van rental location map to find the best Payless van rentals in New York.

  • Is Payless the best car rental agency for a van in New York?

    Payless is rated 7.0/10 for van rentals in New York, compared to Alamo (8.4/10) and Enterprise Rent-A-Car (8.0/10).

Payless customer reviews

6.9
OkayBased on 121 verified guest reviews
6.9Value for money
7.3Comfort
7.2Cleanliness
6.8Pick-up/Drop-off

Pros +
Cons -

Show reviews that mention
Traveler rating:
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A
7.2 Good
Pros:yes
Cons:lower cost for one way rental
S
10.0 Wonderful
Pros:Picking up the car was easy the staff at Payless was very nice the car was super clean ran very smooth I didn’t even want to give up the car that’s how nice it was. The drop off was easy. Definitely recommend Payless to anyone thinking of using them I know this will not be my last time using there services.
Cons:There could have been more staff working at the front desk when I went it was a long line outside with two people working the front desk there should be a line for people that is renting a car and for those that already rented and paid online instead of having to wait even though I paid online already other then that everything went smooth
A
8.0 Very good
Pros:Pick-up and drop-off was a fairly simple process.
Cons:When we received our car, the tire pressure light was on. We connected with an employee who filled the tires with air. When finished, the light was still on, but the employee said that "it's because the tires need some time to warm up" (it had snowed two days in a row previously). We had a car for a total of three days and two nights. The tire pressure light never turned off. I wish the employee had taken more care to look into the issue and/or escalate the matter so that we could receive a new car.
A
8.0 Very good
Pros:The quick check in and check out
Cons:The line changing alarm on my Toyota Corala was a bit annoying.
A
10.0 Wonderful
Pros:Pickup and drop off easy. JFK is JFK so getting in and out of airport less than ideal.
A
5.6 Fair
Pros:Staff when we dropped off was good (though it was a non-Payless person filling in at the counter), as was the helpful agent at a faraway location, when we had to switch cars halfway through our trip. Car itself was totally fine and a good value for the money.
Cons:Picking up at the Jamaica location was terrible. Nobody was at the Payless counter and repeated phone calls where someone promised to page someone and bring them out were fruitless. Eventually we were able to get served in the huge line which was covering all the other agencies in the same area. The guy who helped us was very abrupt and kept walking away from us so that he could juggle 2-3 customers at the same time. I felt for him since it seemed like he was having to do several people's jobs, but then he was also a SERIOUS obstructionist when we wanted to add a second driver - sticking "by the book" to require not only photo ID but a separate credit card for this person, something I've never seen at another rental agency. I looked it up later, and okay, that's their policy --- but guess what? What we actually did was drive out of our way to another Payless to add the other driver. This time we had the credit card in hand, but THIS person never once asked for it! So clearly the system doesn't actually require this document to add a second driver, and the first person was just arbitrarily wielding power. This totally threw off our schedule for starting our trip and was a major bummer. The other thing about Payless is the phone customer service is a total maze of people forwarding you to other people; I've gotten legit three different answers to the question of how to pay e-tolls (the transponder in our second car was broken and not picking them up) and how much the added fees would be. One guy was extremely combative for no reason when I was just asking questions to clarify whether I would be paying X or Y. In general I would say, go ahead and pay a little more for a slightly better rental car company - the headaches aren't worth it.
A
5.2 Fair
Pros:There was a 2-hour line for the car pick-up (some people waited 3+) despite everyone in line having ordered online already. The line literally wrapped around the building. If you only have 2 people manning the counter, rent out fewer cars.
A
8.0 Very good
Pros:The pickup was a bit slow, but the drop-off was VERY simple and it was just myself and my daughter and we had 4 big bags and 2 carryons and the carts were right there and easy to do Air Train.
Cons:The check-in was messy for others in front of me, but we got our car VERY fast...
A
4.8 Mediocre
Cons:the service when picking it up very rude and late
A
10.0 Wonderful
Cons:Payless rental was a great experience, highly recommended, fast registration, economy price for new cars.

Where can I find Payless van rentals in New York?

Address

25 Bowery Bay Blvd

Hours

Monday08:00 - 22:00
Tuesday08:00 - 22:00
Wednesday08:00 - 22:00
Thursday08:00 - 22:00
Friday08:00 - 22:00
Saturday08:00 - 22:00
Sunday08:00 - 22:00

Phone

+1 718 446 0824

Address

305 Federal Circle

Hours

Monday07:00 - 23:00
Tuesday07:00 - 23:00
Wednesday07:00 - 23:00
Thursday07:00 - 23:00
Friday07:00 - 23:00
Saturday07:00 - 23:00
Sunday07:00 - 23:00

Phone

+1 718 244 8277

Good to know

Most popular location

305 Federal Circle