Hilton Garden Inn Monterey offers 3-star accommodation in Monterey. It also features an outdoor pool and a Jacuzzi.
A wide range of personalized services are available for guests of Hilton Garden Inn Monterey, such as a 24-hour business centre and an express check-in and check-out feature. Reception operates 24/7 and the friendly staff can suggest places to visit and provide other tourist information.
Recently refurbished, Hilton Garden Inn Monterey has 204 comfortably furnished rooms. They are also equipped with a microwave, a hair dryer and a refrigerator.
Guests staying at the hotel can enjoy a unique dining experience at the in-house restaurant, suitably based for those who want to stay close by when looking for a bite to eat.
Hilton Garden Inn Monterey is close to the area's well-known attractions, including San Carlos Cathedral and Monterey Museum of Art, which are within walking distance. It is 10 minutes away from Monterey Bay Aquarium by car.
Basics
Services and conveniences
Accessibility and suitability
Dining
General
Media and entertainment
Laundry
Pool and spa
Parking and transportation
Outdoor
Bedroom
Workspace
Bathroom
Things to do
Health and safety
Fitness
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Using the booking agency was okay... my reservation was not confirmed with the hotel until the day I arrived and after multiple calls to the booking agency. Because my booking was prepaid, using the booking agency, I was not able to take advantage of any of the benefits of being a Hilton Honors Rewards member...that was not cool.
No daily room cleaning. No replacement of shampoo, conditioner, gel, condiments.
Pros. I loved the location and the quality of the rooms and the quality of the service. While its an older property it's in good shape and everything works. Its a great place to base a stay in Monterey
Cons. The long hall ways
Pros. We were in town for college tour. These facilities were great. Having restaurant on premises was perfect. Excellent food and friendly service.
Pros. We liked the rooms, the grounds, the staff and the location. And the breakfast was much better than we expected.
Cons. We could hear the people in the next room talking and especially the kids.
Pros. Nothing,
Cons. Place is old and run down. Needs upgrade badly. only one food place not very many choices.
Pros. This is a beautiful hotel with very helpful and courteous staff who made us feel welcomed and comfortable. The beds are heavenly and the little store by the front desk offered food, drink, snacks and toiletries for sale in case you forgot something, the staff at the dining room and event dinner was also very helpful with a special thank you to Marion who provided warm and efficient service to our entire group throughout our stay. ( we were there for a wedding)
Pros. Location
Cons. We prepaid for the room online and upon our 8pm arrival we were informed that we were "lucky" that our room was still available (what!?). Once in our room, we found that the toilet was broken; water ran all night, even after maintenance "fixed" the issue at 11pm. The shower was broken. So no baths for us! We informed the desk and they offered to let us shower in another room the next morning - hardly a reasonable accommodation. There was a loud reunion going on at the bar and another on the second floor - both lasted well into the early morning (2am!). The late night desk clerk was rude and completely unapologetic. It was by far the worst Hilton experience ever.
Pros. The bar and restaurant has great staff. Little pricy. Nice room.
Cons. Pool was down for maintenence, didn't see that on the Web site. So our pool view was not that nice.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What dining options are available at the hotel?
The hotel features an in-house restaurant where guests can enjoy a unique dining experience. The restaurant has received positive feedback from guests for its great food.
Are there any concerns about noise levels or construction at the hotel?
Some guests have mentioned noise from construction and other guests as a concern. It's recommended to inquire about potential noise disturbances when making a reservation.
What are the common concerns about parking at the hotel?
Several guests have expressed concerns about parking availability and fees. It's advisable to inquire about parking options and fees when booking a stay.
What are the highlights of the hotel's amenities?
Guests have praised the hotel's facilities, such as the pool, gym, and hot tub, for being nice and clean. The hotel also offers beach access, bicycle rental, and fishing opportunities.
What can guests expect from the hotel's customer service?
The staff at the hotel has been described as friendly and welcoming by many guests. However, some guests have reported issues with communication and responsiveness, so it's advisable to communicate any concerns directly with the hotel staff.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Balcony
Several guests recommended choosing a room with a balcony to enjoy morning tea and the view.
Consider Parking Alternatives
Some guests suggested exploring alternative parking options due to the expensive parking fees at the hotel.
Inquire About Early Check-in
Guests advised inquiring directly with the hotel about early check-in, as some experienced challenges with communication and late check-in times.
Be Mindful of Noise Levels
Several guests mentioned that the rooms could be noisy, with sound traveling from adjacent rooms and outside.
Verify Pool Availability
Before booking, it's advisable to confirm the availability of the pool, as some guests encountered unexpected closures for maintenance.
Check Gym Status
If the fitness center is a priority, it's recommended to verify its operational status, as some guests found it closed for renovations without prior notice.
Explore Breakfast Options
Guests suggested clarifying the breakfast options included in the booking, as there were instances where certain menu items were not covered.
Consider Cell Service
If reliable cell service is essential, it's worth noting that some guests experienced poor quality service at the hotel.
Be Aware of Construction
Guests advised being mindful of potential construction-related disturbances, such as noise and limited amenities, during their stay.
Evaluate Security Measures
Some guests expressed concerns about the security of the room entrances and suggested confirming the level of security provided.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | April |
Average price (weeknight) | $221 |
Average price (weekend night) | $267 |
Hilton Garden Inn Monterey is located at 1000 Aguajito Road, 0.9 miles from the center of Monterey. Monterey Museum of Art-La Mirada is the closest landmark to Hilton Garden Inn Monterey.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Garden Inn Monterey.
Yes, Hilton Garden Inn Monterey offers free Wi-Fi.
Hilton Garden Inn Monterey is 2.3 miles from Monterey Regional. Hilton Garden Inn Monterey is 53.1 miles from San Jose.
Yes, Hilton Garden Inn Monterey has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Monterey in Monterey and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Monterey and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Monterey.
Value for money | 7.0 |
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Distance to city center | 0.9 mi |
Nearest Airport | Monterey Regional |
Distance to airport | 2.4 mi |