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2 locations in Melbourne
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Reviews
2.0 Poor
Anonymous, Dec 2023
Intermediate SUV
10.0 Wonderful
Anonymous, Oct 2023
Standard SUV
2.0 Poor
Anonymous, May 2021
Pros:
the staff was awful and I was unable to rent a car and had to go somewhere else!!10.0 Wonderful
Anonymous, Mar 2021
Pros:
Staff called to make sure that I was still arriving late, then stayed until I arrived (probably an hour after he was scheduled to leave).Cons:
Nothing4.4 Mediocre
Terry, Mar 2020
Pros:
The guy in Melbourne was not customer friendly. Couldn't give me an idea where the car was in the mall parking lot. The parking lot couldn't find the car and finally said he couldn't speak English. I wandered around a mall parking lot for 15 minutes pushing the lock door button to hear a chirp.Cons:
The car was dirty and dusty. Had paint left off the rear driver window. Was left off from an auction???8.0 Very good
BRIAN, Dec 2019
Pros:
Friendly staff member—FrederickOne location in Melbourne
2 locations in Melbourne
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Reviews
10.0 Wonderful
Lee, Feb 2021
Pros:
The car was not ready in Melbourne. I called an hour before I arrived to make sure the car was ready, so our friends did not have to wait for us. Once we got to the car lot we wait an hour for the car to be cleaned. We were on VACATION not watching a car get cleaned lesson.8.0 Very good
Lou, Aug 2020
Pros:
Staff all very nice and good price.10.0 Wonderful
tracy, Aug 2020
Cons:
not a thing. Great experience.4.8 Mediocre
Anonymous, May 2020
Pros:
The pick up was very nice, the drop off was a nightmareCons:
Clear exact information on the rental.One location in Melbourne
One location in Melbourne
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Reviews
10.0 Wonderful
Anonymous, Dec 2023
Supplier choice
10.0 Wonderful
Anonymous, Dec 2023
Compact SUV
2.0 Poor
ghiggins8, Dec 2023
Intermediate SUV
7.6 Good
Michael, Oct 2020
Pros:
The check-in was smooth and quick. Had no hassles about supplemental insurance. Be sure to use your credit card for the rental. Mine has secondary car rental insurance. Mostly pleased with the Nissan Altima. Had two small dents that were noted but there were other scratches and one dent that was not highlighted. We took pictures of the scratches and the dent. Drop-off was quick and easy.Cons:
No obvious complaints. Price was more than I wanted to pay but competitive with other rental companies. Had a few extra expenses that blindsided me but cannot do anything about that. Final price was higher than expected by about fifty dollars.4.4 Mediocre
Michael, Jul 2020
Pros:
The staff was friendly and worked with what they had, as it was not their fault personally.Cons:
No one answers the phone - I tried calling multiple times for it to go to a voicemail. When I arrived initially to pick up my rental car I was informed there was only one vehicle available and it was a massive SUV (I called the day before the rental to confirm a smaller vehicle would be available and was told yes and I was all good to go). The woman then informed me there was multiple additional charges being added to the rental agreement. I also had an issue with the vehicle during my rental period and could not get a hold of anyone at the rental company, so I went to the location and saw the employees are just sitting there IGNORING the phone ringing on purpose.10.0 Wonderful
Wendy, Jan 2020
Pros:
April was great and able to answer my questions about possible extending my rental. She even gave me her direct line if I needed to call.Cons:
The airport (MLB, Melbourne, Florida) doesn't have the best layout regarding where the rental cars are. Not Dollars fault though!2 locations in Melbourne
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Reviews
2.0 Poor
Anonymous, Oct 2024
Premium SUV
2.0 Poor
Ed, Oct 2024
Intermediate SUV
10.0 Wonderful
Anonymous, Apr 2021
Pros:
Staff was greatCons:
Don't change a thing2.0 Poor
Archie, Mar 2021
Pros:
Staff was friendly and informative.Cons:
I tried calling multiple locations to exchange my rental for another one because I had a nail in the tire and other problems and no one answered nor anyone called me back, 1 location was the wrong number, please have your locations update their locations and phone numbers. Picking up my rental was not clean and smelled like smoke and dog.One location in Melbourne
Locations in Melbourne
1 Air Terminal Pkwy
+1 844 891 0545
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