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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Vilenza Hotel?
Guests have described the beds as comfortable and the rooms as quiet, providing a perfect stay for the money paid. Some guests have also mentioned that the sofa beds were not very comfortable.
Is parking available at Vilenza Hotel?
The hotel does not offer parking, but it is conveniently located close to bus and train (tube) stations, making it easy to access various places in central London without the need for a taxi or bus.
How is the food quality at Vilenza Hotel?
The hotel does not offer breakfast, but guests have appreciated the presence of a microwave, toaster, and fridge in the room. Some guests have also mentioned the availability of tea and coffee facilities, as well as biscuits.
What is the cleanliness like at Vilenza Hotel?
Guests have generally found the hotel to be clean and comfortable, with some mentioning that the rooms were well heated and that extra towels were provided. However, a few guests have reported issues with cleanliness, such as stains on bedsheets and a foul smell upon entering the hotel.
How is the customer service at Vilenza Hotel?
Many guests have praised the friendly and helpful staff, with some mentioning specific staff members who were exceptionally helpful and polite. However, a few guests have reported negative experiences with staff, including issues with check-in, noise complaints, and unaddressed maintenance problems.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with Windows
Some guests mentioned that rooms in the basement had windows facing trash containers, so consider requesting a room with better views to enhance your stay.
Check Room Facilities
Some guests reported issues with room facilities such as uncomfortable sofa beds and lack of control over room heating. It's advisable to check the room amenities and layout before finalizing your booking.
Consider Nearby Attractions
The hotel is conveniently located near various attractions such as the Tower of London, Tower Bridge, and Tate Modern, making it a great choice for sightseeing enthusiasts.
Verify Check-in Process
Some guests experienced issues with the check-in process, including being relocated to another place without proper coordination. It's recommended to verify the check-in details and ensure clear communication with the hotel staff.
Be Mindful of Noise Levels
A few guests encountered challenges with noise complaints and staff interactions. Being mindful of noise levels and maintaining clear communication with the staff can contribute to a more pleasant stay.
Confirm Room Cleanliness
While many guests praised the cleanliness, some reported issues with stained sheets and a foul smell in the building. It's advisable to confirm the cleanliness of the room upon arrival and address any concerns with the staff promptly.
Explore Nearby Dining Options
The hotel's location offers easy access to various restaurants and shops, providing convenient dining options for guests.
Utilize Kitchenette Facilities
If you prefer self-catering, the hotel provides kitchenette facilities, including a microwave, toaster, and refrigerator, offering added convenience during your stay.
Consider Seasonal Variations
Depending on the season, the hotel's pricing and crowd levels may vary. Considering the low season in March and high season in August can help in planning a more suitable visit.
Engage with Friendly Staff
Many guests appreciated the helpful and friendly staff, particularly mentioning individuals like David and Cintia. Engaging with the staff for assistance and recommendations can enhance your overall experience.
Check-in/Check-out | Check in anytime after 2:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | July |
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High season | August |
Average price (weeknight) | $136 |
Average price (weekend night) | $125 |
Vilenza Hotel is located at 38 Newark Street in Tower Hamlets, 3.1 miles from the center of London. Tower of London is the closest landmark to Vilenza Hotel.
Check-in time is 2:00 PM and check-out time is 11:00 AM at Vilenza Hotel.
Yes, Vilenza Hotel offers free Wi-Fi.
Vilenza Hotel is 4.7 miles from London City.
KAYAK scours the web for all room deals available at Vilenza Hotel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Vilenza Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Vilenza Hotel.
Value for money | 7.6 |
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Distance to city center | 3.1 mi |
Nearest Airport | London City |
Distance to airport | 4.8 mi |