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The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique amenities?
The hotel offers a range of unique amenities, including a saltwater pool, hot tub, and a fitness center. Additionally, guests can enjoy the convenience of an on-site restaurant, bar, and snack bar.
Is the hotel known for its cleanliness?
Guests have consistently praised the hotel for its cleanliness, with many reviews highlighting the clean and friendly environment, as well as the exceptional cleanliness of the rooms.
What can guests expect from the hotel's customer service?
The hotel is known for its friendly and helpful staff, providing a welcoming and professional experience for guests. However, some guests have expressed concerns about the availability of front desk workers at night.
Are the beds comfortable?
While the hotel offers spacious and clean rooms, some guests have mentioned that the beds were extremely hard. However, others have praised the comfortable bed and pillows.
When is the best time to visit the hotel?
The high season for the hotel is in November, offering an ideal time to experience the hotel's updated and nice facilities. However, guests should be aware that the restaurant and bar may not be open during their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection
Some guests recommended checking the room amenities and ensuring that they meet your specific needs, as some rooms were not as expected, such as being placed in a handicap accessible room when a regular room was selected.
Plan for Nearby Attractions
Take advantage of the hotel's proximity to Lansing Mall and various historical sites, museums, and art galleries in the area for a well-rounded visit.
Check Pool and Hot Tub Conditions
Several guests mentioned issues with the pool and hot tub, such as the hot tub not being warm enough, strong chlorine smell, and maintenance problems, so it's advisable to inquire about their current condition before booking for a relaxing experience.
Be Mindful of Noise Levels
Some guests experienced disturbances from noisy children running in the hallways, which affected their stay, so it may be helpful to consider this when planning your visit.
Verify Dining Options
As the hotel's restaurant and bar were not open during some guests' stays, it's recommended to check the availability of dining facilities if this is an important aspect of your stay.
Confirm Room Cleanliness
While many guests praised the cleanliness of the rooms, some encountered issues like unclean bathrooms and dirty carpets, so it's advisable to verify the room's cleanliness upon arrival.
Address Heating and Air Conditioning Concerns
A few guests reported issues with the heating and air conditioning units, so it's recommended to ensure that these facilities are in good working condition, especially during extreme weather conditions.
Consider Safety and Security
Some guests expressed concerns about safety, particularly regarding elevator and floor access without a key, so it's advisable to inquire about the hotel's security measures for peace of mind during your stay.
Inquire About Housekeeping Services
Guests had varying experiences with housekeeping, with some not receiving requested services, so it's advisable to clarify the housekeeping procedures and schedule during your stay.
Check for Special Requests
If you have specific preferences or requirements, such as room accessibility or amenities, it's recommended to communicate these clearly with the hotel staff to ensure a comfortable and tailored experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | April |
Average price (weeknight) | $165 |
Average price (weekend night) | $248 |
Hilton Garden Inn Lansing West is located at 633 North Canal Road, 5.5 miles from the center of Lansing. Lansing Mall is the closest landmark to Hilton Garden Inn Lansing West.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Lansing West.
Yes, Hilton Garden Inn Lansing West offers free Wi-Fi.
Yes, Hilton Garden Inn Lansing West offers free parking.
Hilton Garden Inn Lansing West is 4.3 miles from Lansing Capital City. Hilton Garden Inn Lansing West is 45.3 miles from Grand Rapids Gerald R. Ford Intl.
Yes, Hilton Garden Inn Lansing West has a pool onsite.
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Value for money | 8.4 |
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Distance to city center | 5.5 mi |
Nearest Airport | Lansing Capital City |
Distance to airport | 4.7 mi |