Featuring views of the city, Kyoto Hotel Okura is a modern hotel just a short walk from Ponto-cho. It provides 5-star accommodation and views of the mountains.
There are a variety of facilities at Hotel Kyoto Okura that guests can enjoy, including an indoor pool, a sauna and a fitness center. It provides babysitting services, a currency exchange and a reception that is available 24/7.
Rooms at Hotel Okura are peaceful and offer a flat-screen TV. Each provide a mini bar, a refrigerator and a private bathroom with bathrobes.
Hotel Okura Kyoto's in-house restaurant, Sky Restaurant Pittoresque, is a popular spot to have a meal. Each evening, guests are welcome to enjoy a drink in the lounge bar. A wide variety of eating options can also be found in close proximity to the property.
Hotel Okura Kyoto Japan is within walking distance of Kawaramachi Railway Station, connecting guests with the surrounding area. Kyoto International Manga Museum, Nishiki Market and Gion are a brief stroll away.
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Cons. Okura was listed as luxury, which it was far from. We ended up not staying here after checking in as the rooms were not like they looked on the website and nothing about this hotel was luxury. It’s a very basic business hotel - oversized and questionable on cleanliness.
Pros. Location
Pros. Location was excellent, close to making shopping area. Big room for Japanese standard.
Cons. Staff not very friendly. Limited English with some staff. Concierge overwhelmed with people. Perhaps 2 at the desk would help. Very strict check out policy. Was not given a copy of my bill because I made the reservation over KAyak.
Pros. Why?
Pros. Lovely staff, very helpful. Hotel seemed oriented towards the business traveller and more for the older Japanese population. That said, it was a very good, very comfortable hotel. Good value!
Pros. Location
Cons. The air conditioner in our room was broken. They couldn't fix it and offered no compensation for it. The rooms and main hallways were stuffy and filled with smoke.
Pros. We loved staying here. My only complaint is that it cost additional money to use the pool, if you chose to use the pool, and more importantly, that you had to be 18 years old to use the pool at all. My wife and I were traveling with our 9-year-old daughter, so none of used the pool because our daughter was too young. This was a huge downer, because Kyoto is very hot in August and we would have welcomed being able to cool off in the pool. By contrast, the hotel we stayed at in Tokyo (The Park Hyatt) had no age restrictions on pool usage (or usage fees) and we used the pool twice a day. Other than the disappointment about the pool, the Kyoto Hotel Okura was a total delight and perfectly located and the staff couldn't have been more accommodating, and the free shuttle too and from Kyoto Station was a welcome surprise.
Cons. The pool cost money to use. And you need to be at least 18 to use it. This was a huge disappointment since we were traveling with our daughter, who is 9.
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What can I expect from the beds at Hotel Okura Kyoto?
The beds at Hotel Okura Kyoto are spacious, comfortable, and offer a great night's sleep, ensuring a relaxing stay.
Is parking available at Hotel Okura Kyoto?
Yes, Hotel Okura Kyoto offers free parking and a convenient shuttle service to and from the train station, providing ease of access for guests with vehicles.
How is the food quality at Hotel Okura Kyoto?
Hotel Okura Kyoto offers an impressive breakfast buffet with a wide variety of options, ensuring a delightful dining experience for guests. Additionally, the hotel's in-house restaurants provide excellent dining choices.
What is the cleanliness like at Hotel Okura Kyoto?
Hotel Okura Kyoto maintains a high standard of cleanliness throughout the property, ensuring a pristine and well-maintained environment for guests to enjoy.
What can I expect from the customer service at Hotel Okura Kyoto?
The staff at Hotel Okura Kyoto are known for their exceptional hospitality, attentiveness, and helpfulness, ensuring a pleasant and memorable stay for every guest.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the city or mountains comes highly recommended.
Take Advantage of the Free Shuttle Service
The hotel offers a free shuttle service to and from the train station, making it convenient for guests to travel to and from Kansai airport.
Explore Nearby Attractions
The hotel's central location provides easy access to attractions such as Nishiki Market, Kyoto International Manga Museum, and Gion, all within walking distance.
Consider Room Size and Bed Comfort
Some guests found the standard double room to be small, and a few mentioned that the beds were not as comfortable as expected. Consider this when selecting a room type.
Enjoy the Breakfast Options
Guests appreciated the breakfast buffet, with options for both Japanese and mixed style buffets. The quality and variety of the breakfast were highlighted by several guests.
Check for Smoking Rooms
A few guests mentioned that the hotel had smoking rooms, so if you are sensitive to smoke, it's advisable to confirm the room type during booking.
Be Mindful of Additional Fees
Some guests were surprised by extra fees for using the gym and pool. It's recommended to inquire about any additional charges for facilities and services.
Take Advantage of the Concierge Service
The concierge staff were praised for their helpfulness and promptness. Guests found their assistance valuable for recommendations and arrangements.
Consider the Hotel's Traditional Ambiance
Guests appreciated the traditional luxury ambiance of the hotel, with its spacious rooms and convenient location. If you appreciate a traditional setting, this hotel may be a good fit.
Plan for Early Closure of Hotel Restaurants
Some guests noted that the hotel's restaurants closed early, so it's advisable to plan dining arrangements accordingly.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | May |
Average price (weeknight) | $267 |
Average price (weekend night) | $440 |
Hotel Okura Kyoto is located at Nakagyo-ku Ichinofunairi-Cho 537-4 in Nakagyo, 0.4 miles from the center of Kyoto. Nishiki Market is the closest landmark to Hotel Okura Kyoto.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Hotel Okura Kyoto.
Yes, Hotel Okura Kyoto offers free Wi-Fi.
Yes, Hotel Okura Kyoto offers free parking.
Hotel Okura Kyoto is 24.4 miles from Osaka Itami.
Yes, Hotel Okura Kyoto has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Okura Kyoto in Kyoto and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Okura Kyoto and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Okura Kyoto.
Value for money | 8.6 |
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Distance to city center | 0.4 mi |
Nearest Airport | Osaka Itami |
Distance to airport | 24.4 mi |