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Hilton Knoxville
3 stars

Hilton Knoxville

501 West Church Avenue, Knoxville, TN 37902-2591, United States
Knoxville, TN
See location+1 865 523 2300
From
$39
Cheapest

rate per night

8.3
Great
based on 769 reviews
769 reviews
Room type
Provider
Nightly total
King room
Executive room
Luxury room

Photos of Hilton Knoxville

About Hilton Knoxville

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Hilton Knoxville is set in Knoxville and is within a short walk of local attractions, such as Three Rivers Rambler and Gay Street. It is also a five-minute stroll from East Tennessee History Center and Tennessee Theatre, and is close to many of the area's popular attractions.

Hilton Hotel Knoxville has recently undergone refurbishment and offers an outdoor pool, an express check-in and check-out feature and valet parking. Welcoming and helpful staff are available 24 hours a day.

Every contemporary room at Hilton Knoxville has a refrigerator and all the necessities for a comfortable stay.

Knoxville Hilton has its own on-site restaurant, perfect for guests wishing to eat in. Alternatively, there are a choice of other dining options in the surrounding area.

The hotel is within walking distance of L&N Station. Neyland Stadium is a quick drive away.

Latest deals for Hilton Knoxville

Thu 11/7
Fri 11/8
Queen room
2 queen beds
2 queen beds
2 queen beds
Double room
2 double beds
1 king bed
2 double beds
Standard room
bed type unknown
2 queen beds
1 king bed
King room
bed type unknown
1 king bed
bed type unknown
Executive room
2 queen beds
1 king bed
bed type unknown
Luxury room
2 queen beds
2 queen beds
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Hilton Knoxville

  • Outdoor pool
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business center

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business center
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Increased accessibility
  • Elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • Valet parking

Bathroom

  • Hairdryer
  • Bathrobe

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Bicycle rental

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Kids meals

Fitness

  • Fitness center

Pool

  • Outdoor pool

Reviews of Hilton Knoxville

8.3
Very good769 verified reviews
Pros +
Cons -

Show reviews that mention

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2Poor
Timothy, Apr 2021

Cons. I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.

8Very good
Chad, Jan 2021

Pros. Staff was extremely friendly and food was great.

Cons. Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.

2Poor
Sydney, Jan 2020

Cons. We went to check in and was told that our payment was declined and we had to go to a different hotel.

9.7Wonderful
Anonymous, Aug 2019

Cons. Free WiFi

7.1Good
Ed, Jan 2018

Pros. Location, price and value make the Hilton Knoxville a good choice.

Cons. Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?

7.4Good
Anonymous, Dec 2017

Cons. Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.

2Poor
J, Aug 2017

Cons. Overbooking policy, which resulted in cancellation of our confirmed reservation.

2.5Poor
Anonymous, Jul 2017

Pros. They had a Starbucks in the building.

Cons. The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.

10Wonderful
Anonymous, Dec 2016

Pros. The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.

Cons. I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.

6Okay
Anonymous, Jun 2016

Pros. Comfy beds, thoughtful room service.

Cons. Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the hotel's unique amenities?

The hotel offers an outdoor pool, an express check-in and check-out feature, valet parking, an on-site restaurant, and a choice of dining options in the surrounding area.

How is the cleanliness of the hotel?

Guests have consistently praised the hotel for being very clean and comfortable, with superb cleanliness and comfortable beds.

Is parking available at the hotel?

Yes, the hotel offers valet parking, but some guests have mentioned that parking was not included in the cost and that the parking garage was closed for cleaning, leading to inconvenience.

What can guests expect from the hotel's customer service?

The staff are described as welcoming, helpful, friendly, and accommodating, with some guests mentioning that the staff went above and beyond to assist with issues.

When is the best time to visit the hotel?

The high season is in May, and the low season is in March, offering guests the opportunity to enjoy the hotel's amenities and nearby attractions during these times.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.

Be Mindful of Parking Fees

Some guests were not aware of the parking fee, so it's advisable to inquire about this when making a reservation to avoid any surprises.

Consider Room Size

Some guests found the rooms to be smaller than expected, especially when accommodating multiple guests. It might be helpful to check the room size and layout before booking, especially for larger groups.

Check for Room Updates

A few guests mentioned that the hotel rooms seemed old and needed updating. It may be worth inquiring about the latest refurbished rooms when making a reservation.

Explore Nearby Dining Options

While the hotel has its own on-site restaurant, guests also recommended exploring the surrounding area for a variety of dining options.

Inquire About Late Check-Out

Some guests were not allowed late check-out, so it's advisable to check the hotel's policy on this if needed.

Be Aware of Additional Charges

Guests mentioned unexpected charges for valet parking and oversized vehicles. It's recommended to clarify all potential additional charges before finalizing the booking.

Consider Noise Levels

A few guests mentioned issues with noise, so it might be beneficial to request a room away from potential sources of disturbance.

Check for Room Cleanliness

While many guests praised the cleanliness, some mentioned issues with stains and odors in the rooms. It may be helpful to request a room inspection upon check-in.

Utilize the Hotel Amenities

Guests appreciated the convenience of having a Starbucks and a restaurant on-site. Taking advantage of these amenities could enhance the overall experience.

Location

501 West Church Avenue, Knoxville, TN 37902-2591

What's nearby

  • East Tennessee Historical Society235 yd
  • Tennessee Theatre273 yd
  • Market Square412 yd
  • World's Fair Park0.3 mi
  • Knoxville Museum of Art0.3 mi
  • James White Fort0.4 mi
  • Women's Basketball Hall of Fame0.5 mi
  • Knoxville Civic Auditorium and Coliseum0.5 mi
  • Neyland Stadium0.6 mi
  • Knoxville Opera0.8 mi
  • Thompson-Boling Arena0.8 mi
  • Frank H. McClung Museum0.8 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hilton Knoxville

Low season

December

High season

March

Average price (weeknight)

$212

Average price (weekend night)

$910
Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 141% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hilton Knoxville

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Hilton Knoxville

  • If you’re after a cheap room at Hilton Knoxville, then you should consider staying during the low season. The cheapest deals can generally be found in December and June.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hilton Knoxville, plan to stay on a Sunday or Tuesday. The most expensive day is usually Friday.
  • The cheapest price a room at Hilton Knoxville was booked for on KAYAK in the last 2 weeks was $187, while the most expensive was $1,882.
  • How long should you stay at Hilton Knoxville? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Hilton Knoxville

  • Where is Hilton Knoxville located?

    Hilton Knoxville is located at 501 West Church Avenue, 0.1 miles from the center of Knoxville. East Tennessee Historical Society is the closest landmark to Hilton Knoxville.

  • When is check-in time and check-out time at Hilton Knoxville?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Knoxville.

  • Does Hilton Knoxville offer free Wi-Fi?

    Yes, Hilton Knoxville offers free Wi-Fi.

  • How far is Hilton Knoxville from the airport?

    Hilton Knoxville is 11.5 miles from Knoxville McGhee Tyson. Hilton Knoxville is 85.5 miles from Asheville Regional.

  • Does Hilton Knoxville have a pool?

    Yes, Hilton Knoxville has a pool onsite.

  • How does KAYAK find such great Hilton Knoxville hotel deals?

    KAYAK scours the web for all room deals available at Hilton Knoxville in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Knoxville and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Knoxville.

Nearby hotels and places to stay

3-star hotel
The Oliver Hotel9.3 Excellent (120 reviews)0.14 miFitness center, Restaurant, Bar/Lounge$219+
4-star hotel
Marriott Knoxville Downtown8.5 Excellent (235 reviews)0.16 miFitness center, Restaurant, Bar/Lounge$156+
3-star hotel
Embassy Suites by Hilton Knoxville Downtown9.1 Excellent (303 reviews)0.17 miOutdoor pool, Spa and wellness center, Fitness center$229+
2-star hotel
Hampton Inn & Suites Knoxville-Downtown8.3 Excellent (702 reviews)0.18 miIndoor pool, Fitness center, Room service$144+
2-star hotel
Hampton Inn & Suites Knoxville-Downtown8.3 Excellent (702 reviews)0.18 miIndoor pool, Fitness center, Room service$144+
3-star hotel
Crowne Plaza Knoxville Downtown University8.7 Excellent (980 reviews)0.3 miIndoor pool, Fitness center, Restaurant$152+
4-star hotel
Marriott Knoxville Downtown8.5 Excellent (235 reviews)0.16 miFitness center, Restaurant, Bar/Lounge$156+
3-star hotel
Cumberland House Knoxville Tapestry Collection by Hilton8.9 Excellent (504 reviews)0.38 miFitness center, Restaurant, Bar/Lounge$158+
3-star hotel
Residence Inn by Marriott Knoxville Downtown9.4 Excellent (42 reviews)0.19 miFitness center, Free Wi-Fi, Tea/coffee maker$174+
2-star hotel
Hotel Cleo Knoxville9.3 Excellent (22 reviews)0.22 miRestaurant, Bar/Lounge, Room service$324+
3-star hotel
The Oliver Hotel9.3 Excellent (120 reviews)0.14 miFitness center, Restaurant, Bar/Lounge$219+
4-star hotel
The Tennessean Personal Luxury Hotel9.3 Excellent (482 reviews)0.18 miFitness center, Restaurant, Bar/Lounge$240+

Good to know

Value for money

7.8

Distance to city center

0.1 mi

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

11.5 mi