Hilton Knoxville is set in Knoxville and is within a short walk of local attractions, such as Three Rivers Rambler and Gay Street. It is also a five-minute stroll from East Tennessee History Center and Tennessee Theatre, and is close to many of the area's popular attractions.
Hilton Hotel Knoxville has recently undergone refurbishment and offers an outdoor pool, an express check-in and check-out feature and valet parking. Welcoming and helpful staff are available 24 hours a day.
Every contemporary room at Hilton Knoxville has a refrigerator and all the necessities for a comfortable stay.
Knoxville Hilton has its own on-site restaurant, perfect for guests wishing to eat in. Alternatively, there are a choice of other dining options in the surrounding area.
The hotel is within walking distance of L&N Station. Neyland Stadium is a quick drive away.
Services and conveniences
Accessibility and suitability
Dining
Basics
General
Kitchen
Media and entertainment
Laundry
Parking and transportation
Bathroom
Bedroom
Workspace
Things to do
Health and safety
Outdoor
Family friendly
Fitness
Pool
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Cons. I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.
Pros. Staff was extremely friendly and food was great.
Cons. Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.
Cons. We went to check in and was told that our payment was declined and we had to go to a different hotel.
Cons. Free WiFi
Pros. Location, price and value make the Hilton Knoxville a good choice.
Cons. Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
Cons. Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
Cons. Overbooking policy, which resulted in cancellation of our confirmed reservation.
Pros. They had a Starbucks in the building.
Cons. The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
Pros. The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
Cons. I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.
Pros. Comfy beds, thoughtful room service.
Cons. Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.
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What are the hotel's unique amenities?
The hotel offers an outdoor pool, an express check-in and check-out feature, valet parking, an on-site restaurant, and a choice of dining options in the surrounding area.
How is the cleanliness of the hotel?
Guests have consistently praised the hotel for being very clean and comfortable, with superb cleanliness and comfortable beds.
Is parking available at the hotel?
Yes, the hotel offers valet parking, but some guests have mentioned that parking was not included in the cost and that the parking garage was closed for cleaning, leading to inconvenience.
What can guests expect from the hotel's customer service?
The staff are described as welcoming, helpful, friendly, and accommodating, with some guests mentioning that the staff went above and beyond to assist with issues.
When is the best time to visit the hotel?
The high season is in May, and the low season is in March, offering guests the opportunity to enjoy the hotel's amenities and nearby attractions during these times.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Be Mindful of Parking Fees
Some guests were not aware of the parking fee, so it's advisable to inquire about this when making a reservation to avoid any surprises.
Consider Room Size
Some guests found the rooms to be smaller than expected, especially when accommodating multiple guests. It might be helpful to check the room size and layout before booking, especially for larger groups.
Check for Room Updates
A few guests mentioned that the hotel rooms seemed old and needed updating. It may be worth inquiring about the latest refurbished rooms when making a reservation.
Explore Nearby Dining Options
While the hotel has its own on-site restaurant, guests also recommended exploring the surrounding area for a variety of dining options.
Inquire About Late Check-Out
Some guests were not allowed late check-out, so it's advisable to check the hotel's policy on this if needed.
Be Aware of Additional Charges
Guests mentioned unexpected charges for valet parking and oversized vehicles. It's recommended to clarify all potential additional charges before finalizing the booking.
Consider Noise Levels
A few guests mentioned issues with noise, so it might be beneficial to request a room away from potential sources of disturbance.
Check for Room Cleanliness
While many guests praised the cleanliness, some mentioned issues with stains and odors in the rooms. It may be helpful to request a room inspection upon check-in.
Utilize the Hotel Amenities
Guests appreciated the convenience of having a Starbucks and a restaurant on-site. Taking advantage of these amenities could enhance the overall experience.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | March |
Average price (weeknight) | $212 |
Average price (weekend night) | $910 |
Hilton Knoxville is located at 501 West Church Avenue, 0.1 miles from the center of Knoxville. East Tennessee Historical Society is the closest landmark to Hilton Knoxville.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Knoxville.
Yes, Hilton Knoxville offers free Wi-Fi.
Hilton Knoxville is 11.5 miles from Knoxville McGhee Tyson. Hilton Knoxville is 85.5 miles from Asheville Regional.
Yes, Hilton Knoxville has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Knoxville in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Knoxville and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Knoxville.
Value for money | 7.8 |
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Distance to city center | 0.1 mi |
Nearest Airport | Knoxville McGhee Tyson |
Distance to airport | 11.5 mi |