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Pros. Room was very clean. Bed was comfortable. Staff were very professional and personable. Ate one meal at the restaurant with no complaints. Shuttle driver was very pleasant.
Pros. My flight was laid over due to weather so I had no idea where to stay - especially with covid - but I booked the Hilton and really liked that it felt “normal” There was a sticker on the door that essentially told me the room was sanitized & the bed was very comfortable!
Cons. Have Free water bottles in the room.
Pros. - The airport shuttle is 24/7 and runs on at the :00 and :30 mark from the hotel. - My hotel room had a very comfortable king-size bed. - The room was very clean and spacious - Free WiFi if you're a Hilton HHonors member, and you can upgrade it with a paid service, but that wasn't necessary for me; I have NEVER paid for WiFi at a Hilton. - Comfortable desk chair and a regular chair - Plugs and USB ports everywhere - I found them on each nightstand so you had access no matter which side of the bed you were on; there was another on the desk. Loved the ones by the bed. - The bathroom was clean and had room to move. - The staff at the time I arrived was very polite. - My shuttle driver was quite nice considering I left for the airport at 2:30 AM! - Decent range of TV channels.
Cons. - I wanted a salad for dinner as I had been eating pretty good for 11 days (4 days in NOLA and then a 7-day cruise). In the in-room menu, one was priced for $9.99. I called and told them I would walk down in about 5 minutes to pick it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service. I was still charged $15.00 so I guess regardless of how you get it, you get charged the full room service price. Had I not been so hungry I wouldn't have bothered. There IS an area on the first floor which contains snacks, soft drinks, beers, and what appeared to be sandwiches. Maybe I would have done better there. Lesson learned. - I'm not sure if they have this or not as I didn't see it mentioned on the TV programming guide, but I wish Hilton had what I've seen in the Marriott system - being able to watch your own streaming services in addition to the cable/satellite offered. You plug in your info, and on check out the info is deleted. I've used it at both Marriott and Springhill Suites with no issues; I'd love to see Hilton do this as well. (And if they do, it needs to be more widespread).
Cons. It is very disappointing when you call ahead, let them know you'll be really late, but they go ahead and audit their overnights so you can't check in for about 30 minutes in the middle of the night anyways--the *very* reason you called in the first place to confirm your stay.
Pros. Across the street from the airport. 24 hour shuttle. Southern hospitality. Super clean rooms. Comfortable bed.
Pros. I always stay at this hotel when I have an early morning flight the next day. The check in staff are always very nice, as is the shuttle driver to the airport across the street. The hotel is getting a little worn, but they are working on renovations...
Cons. Time to refresh the rooms!
Pros. This hotel is well located for those seeking close proximity to MSY. We had a 7 o'clock flight and the hotel shuttle took 5 minutes to get us to the airport departures for check in. The hotel is good quality, reliably Hilton.
Cons. The lighting in the lobby was cold harsh white fluorescent. Felt more like a Walmart. Please warm it up!
Pros. it was clean ...the staff very friendly ...easy to check in and out
Cons. we could hear a child next door after midnight when we were trying to sleep ...could use a little more water pressure
Pros. Great staff, great bar and restaurant. Clean room and very comfortable bed, lots of amenities except for the WiFi.
Cons. Had to pay for the WiFi. In this day and age that is ridiculous especially considering the cost per night. Also when in the bathroom you could easily hear the guests in the next room.
Pros. This hotel was great. I had an early morning flight, so having the shuttle service and being so close to the airport was great for me. The room was clean and the air conditioning was fabulous.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at Hilton New Orleans Airport?
Some guests found the beds uncomfortable, while others mentioned that the beds were very comfortable.
Is parking readily available at Hilton New Orleans Airport?
Some guests had issues with parking charges, while others found parking to be convenient.
How is the food quality at Hilton New Orleans Airport?
Guests had mixed opinions about the food, with some praising the exceptional hotel bar and great food, while others found the breakfast basic and overpriced.
What can I expect in terms of cleanliness at Hilton New Orleans Airport?
Guests generally found the hotel to be clean, but some mentioned issues with room service and outdated amenities.
How is the customer service at Hilton New Orleans Airport?
Guests had varied experiences with customer service, with some praising the helpful and friendly staff, while others mentioned indifferent or rude staff members.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported issues with room amenities and maintenance, such as broken AC, slow drainage, and non-functional TV. It may be beneficial to inquire about the specific room features and condition before finalizing a reservation.
Plan for Parking Fees
Several guests mentioned unexpected charges for parking. It's advisable to factor in parking fees when budgeting for the stay.
Be Mindful of Renovations
Guests noted ongoing renovations, which affected the appearance and functionality of certain areas. It's worth checking with the hotel about the status of renovations and any potential disruptions during the stay.
Explore Nearby Dining Options
While the hotel has a restaurant, guests highlighted limited dining choices in the immediate vicinity. Researching nearby dining options could provide more dining variety during the stay.
Verify Shuttle Service Availability
Although the hotel offers an airport shuttle, some guests experienced delays or inconvenience. It's recommended to confirm the shuttle schedule and availability in advance, especially for early flights.
Inquire About Breakfast Inclusions
Some guests were disappointed with the breakfast options and pricing. It's advisable to clarify the details of breakfast inclusions and any associated costs before booking.
Check for Room Maintenance
Several guests encountered issues with room maintenance, such as malfunctioning AC and bathroom amenities. Prior to settling into the room, it may be beneficial to inspect the functionality of essential amenities.
Consider Noise Levels
Guests staying near the elevator reported disturbances due to mechanical noise. When selecting a room, it's advisable to inquire about potential noise concerns and request a quieter location if necessary.
Stay Informed About Seasonal Rates
Understanding the high and low seasons can help in planning a visit to the hotel, potentially avoiding crowds or taking advantage of seasonal promotions.
Utilize the Hotel's Airport Proximity
The hotel's proximity to the airport and the availability of a shuttle service were highlighted as convenient by many guests, making it a practical choice for travelers with early or late flights.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | March |
Average price (weeknight) | $225 |
Average price (weekend night) | $244 |
Hilton New Orleans Airport is located at 901 Airline Drive, 1.3 miles from the center of Kenner. Morgan Park is the closest landmark to Hilton New Orleans Airport.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton New Orleans Airport.
Yes, Hilton New Orleans Airport offers free Wi-Fi.
Yes, Hilton New Orleans Airport offers free airport shuttle service.
Hilton New Orleans Airport is 0.3 miles from New Orleans Louis Armstrong. Hilton New Orleans Airport is 65.4 miles from Baton Rouge Ryan.
Yes, Hilton New Orleans Airport has a pool onsite.
KAYAK scours the web for all room deals available at Hilton New Orleans Airport in Kenner and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton New Orleans Airport and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton New Orleans Airport.
Value for money | 7.2 |
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Distance to city center | 1.3 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 0.3 mi |