The Comfort Suites Airport Kenner hotel offers comfortable accommodations near the New Orleans Airport, with convenient access to the Treasure Chest Casino, Pontchartrain Center, the French Quarter, and Bourbon Street. This property is also close to the Fair Grounds Race Course and the site of the New Orleans Jazz and Heritage Festival. Free airport transportation is provided for guests, along with free hotel-wide WiFi.
The Comfort Suites Airport Kenner hotel has a meeting space for small events and meetings, along with planning assistance available from the hotel staff. There is a fitness center for guest use and a business center is also available. This all-suites hotel offers a complimentary hot breakfast buffet for guests and an indoor/outdoor pool complete with lounge areas and an indoor hot tub. Free daily newspapers are available at this accessible hotel, which also provides accessible guest rooms. Pets are not allowed and this is a non-smoking facility. Luggage storage is available.
All of the guest rooms at this property feature a microwave and fridge, premium beds and bedding, flat-screen TVs with premium channels, a coffee maker, and plenty of USB ports for convenient device charging. Rooms also include air conditioning, blackout curtains, a desk, and a private bathroom with complimentary toiletries. The front desk offers 24-hour reception and other guest services, including an airline ticket desk and other concierge services. There are 96 guest suites at this hotel, which is six minutes from Louis Armstrong New Orleans International Airport. A free area shuttle is also available for hotel guests.
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Dining
Services and conveniences
Parking and transportation
Media and entertainment
Accessibility and suitability
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Cons. I booked for 9 days and only stayed 4 as my job ended sooner than expected. The hotel would not refund my unused days because it was booked 3rd party. You should fix that problem as I am out $900.00 and nobody seems to know how to get it back to me.
Pros. Loved everything about it. Very clean, staff and manager were great. Enjoyed the hot breakfasts. Pool was warm. Great value!
Cons. The jets in the hot tub weren’t working.
Pros. Great staff. Very helpful
Cons. Room had slightly unpleasant odor. As if smoking room
Pros. We would certainly recommend this hotel to friends. Everyone went out of their way to make us comfortable. We had arrived way before check in time after being on a cruise. We were offered a secure place to store our luggage, they made sure our rooms were the first ones cleaned. We certainly appreciated that more than anyone knows. Drinks and snacks were offered too. This is by far one of the most accommodating hotels we have ever stayed at......kudos to the staff
Cons. everything was perfect and we had a great day relaxing.....
Cons. Staff was rude and unhelpful.
Pros. It is well located.
Cons. It wasn't clean. The elevators were full of trash. The employees in the reception were not kind. The worst part was the bathroom inside the room. The faucet wasn't working. The shower pressure was a mess.
Pros. The staff was very professional, the room was clean and the breakfast was very generous! We really appreciated the airport shuttle service!
Pros. It was close to the NO air port , ( between 5 & 10 min) but not too close that you get the noise or the higher price of being right at the air port. I would stay there again.
Cons. Pillows were too small and there isn't much around in walking distance .
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What are the hotel's unique offerings?
The hotel offers comfortable accommodations near the New Orleans Airport, with convenient access to the Treasure Chest Casino, Pontchartrain Center, the French Quarter, and Bourbon Street. Additionally, the property is close to the Fair Grounds Race Course and the site of the New Orleans Jazz and Heritage Festival.
How is the quality of the beds at the hotel?
Guests have mentioned that the rooms feature premium beds and bedding, providing a comfortable stay.
Is parking available at the hotel?
Yes, the hotel offers free parking for guests, providing convenience during their stay.
What can guests expect from the complimentary breakfast at the hotel?
The hotel offers a complimentary hot breakfast buffet for guests, ensuring a convenient and satisfying start to the day.
What is the hotel's approach to cleanliness and customer service?
Guests have appreciated the clean and spacious rooms, as well as the friendly staff, ensuring a pleasant and comfortable stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Room Selection Carefully
Some guests reported issues with the quality of certain rooms, such as the presence of roaches and the need for better cleanliness. It may be beneficial to request a room away from potential cleanliness issues.
Check Airport Shuttle Availability
Several guests were disappointed by the lack of a functioning airport shuttle despite it being advertised. It's advisable to confirm the availability of the shuttle before relying on it for transportation.
Verify Pool and Elevator Status
Numerous guests encountered issues with the pool being closed and elevators not functioning. It's important to check the status of these facilities, especially if their availability is a key factor in the stay.
Be Mindful of Noise Levels
Some guests mentioned experiencing noise disturbances due to ongoing renovations and maintenance work. It might be helpful to inquire about any potential disruptions before finalizing a booking.
Confirm Breakfast Quality
While some guests found the breakfast to be satisfactory, others were disappointed with its quality. It may be beneficial to manage expectations regarding the complimentary breakfast.
Consider Alternative Transportation
Due to reported issues with the airport shuttle, it might be prudent to have a backup transportation plan in place, especially for those reliant on timely airport transfers.
Inquire About Accessibility
Guests with mobility concerns should verify the availability of functioning elevators, especially if assigned to higher floors, to ensure a comfortable stay.
Address Concerns Promptly
If issues arise during the stay, such as cleanliness or room quality, promptly notifying the staff can lead to a more satisfactory resolution and potentially enhance the overall experience.
Manage Expectations for Amenities
Some guests were disappointed by the unavailability of certain amenities, such as the indoor pool and working computers. It's advisable to manage expectations regarding the full range of amenities offered.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | February |
Average price (weeknight) | $97 |
Average price (weekend night) | $216 |
Comfort Suites Airport is located at 2710 Idaho Avenue, 0.8 miles from the center of Kenner. Esplanade Mall is the closest landmark to Comfort Suites Airport.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Comfort Suites Airport.
Yes, Comfort Suites Airport offers free Wi-Fi.
Yes, Comfort Suites Airport offers free parking.
Comfort Suites Airport is 1.6 miles from New Orleans Louis Armstrong. Comfort Suites Airport is 65.4 miles from Baton Rouge Ryan.
Yes, Comfort Suites Airport has a pool onsite.
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Value for money | 7.3 |
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Distance to city center | 0.8 mi |
Nearest Airport | New Orleans Louis Armstrong |
Distance to airport | 1.6 mi |