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The Ritz-Carlton, Kapalua
5 stars

The Ritz-Carlton, Kapalua

1 Ritz Carlton Drive, Kapalua, Maui, HI 96761, United States
Kapalua, HI
See location+1 808 669 6200
From
$513
Cheapest

rate per night

8.9
Great
based on 212 reviews
212 reviews
Room type
Provider
Nightly total
King room
Deluxe room
Standard room

Photos of The Ritz-Carlton, Kapalua

About The Ritz-Carlton, Kapalua

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

Maui is one of the best places for a getaway, and the Ritz-Carlton Kapalua is one of the best resorts in the region. This secluded resort avails a mix of breathtaking scenery and luxury, which comprises of two golf courses. Also found at this location are a traditional spa, six restaurants, and a variety of outdoor activities for the guests, all in a scenic, natural setting.

The Ritz-Carlton isn’t just another getaway spot, but an award-winning entity in the hospitality industry over its 100-year history. This stunning location sits in a tropical setup, where guests can relax in the balcony as they watch the waves and a white sandy beach. The Ritz-Carlton has a total of 463 rooms; each spotting inspired designs and fantastic furniture and fittings, all this sitting in an impressive 54 acres.

Depending on choice and personal preference, there are hikes through the rainforest, fun at the three beaches, and 36 holes of golf. Guests may decide to play tennis, basketball, sail, surf, kayak, or enjoy a session at the resort’s fitness center. Guests can have additional fun paddle-boarding, snorkeling, or whale watching in the scenic setup.

After a long day, relax with a massage, facial, or traditional body treatment at the Ritz-Carlton, one has the chance to enjoy an impressive array of fresh seafood and Pacific cuisine, augmented with foods from the hotel’s organic garden.

Due to the location and surroundings, this resort remains very popular for weddings and functions, with families and couples greatly enjoying the amenities of this getaway spot. Check the availability of a room with a view of the beach or the scenic gardens for the perfect experience.

Latest deals for The Ritz-Carlton, Kapalua

Thu 11/7
Fri 11/8
Luxury room
2 double beds
Queen room
bed type unknown
Deluxe room
bed type unknown
2 queen beds
1 king bed
Standard room
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
Double room
1 king bed
1 king bed
Resort room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Ritz-Carlton, Kapalua

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Kitchen

  • Wine glasses
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Blender
  • Dishwasher
  • Oven
  • Dishes
  • Microwave
  • Stovetop
  • Ice maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Living room
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Express check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Bicycle rental
  • Golf
  • Canoeing
  • Scuba diving
  • Diving
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Horse riding
  • Basketball court
  • Hiking

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Free toiletries
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Soap and Shampoo Provided
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Bathtub
  • Spa bath
  • Toilet
  • Toilet paper

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness center
  • Massage
  • Sauna

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • CD player
  • TV
  • Smartphone dock
  • DVD player

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Roll-in shower
  • Elevator
  • Allergy-free room

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Dining table

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Outdoor

  • Water sports equipment
  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (free)
  • EV charging station
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Pants press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Housekeeping
  • Safe

Fitness

  • Fitness center
  • Tennis
  • Fitness room

Reviews of The Ritz-Carlton, Kapalua

8.9
Very good212 verified reviews
Pros +
Cons -

Show reviews that mention

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8Very good
Antonio, Dec 2019

Pros. Building is modern, staff is helpful, room is the most comfortable with beautiful view of part of the ocean.

Cons. Beach did not rent out surf boards which is a missed opportunity because the beach at the resort had perfect waves to surf on.

9.7Wonderful
Anonymous, Feb 2019

Pros. Everyone was so friendly. The maid staff was especially welcoming and friendly. Beds were super comfortable.

Cons. The pool area was beautiful and so relaxing, but would really have liked to have had some tropical music streaming.

9.7Wonderful
Anonymous, Dec 2018

Pros. The guest concierge took great care of us as did the spa staff. Overall great experience

10Wonderful
Anonymous, Dec 2018

Pros. Friendly staff. Amazing pool. Not crowded.

Cons. Some construction/renovations ongoing.

10Wonderful
Anonymous, Sep 2018

Pros. Quality and service!

Cons. Weather was a little overcast, no can help.. Tropical Storm Olivia just passed

8Very good
Anonymous, Sep 2018

Pros. Beautiful grounds & landscaping Friendly staff Comfy bed

Cons. Valet parking only No golf cart shuttle to beach, it was a very hot walk back up the long hill Not enough shaded areas poolside

2Poor
Anonymous, Sep 2018

Cons. First of all, I waited for a long time before somebody answered the phone, 15 minutes, to be exact! I called the hotel a couple of days prior to my arrival to check if they have shuttle service to/from the hotel and I was advised that they do not have shuttle service at all. I can’t believe a 5-Stat hotel don’t have shuttle service for their guests & that they don’t have a live person answering the phone right away. Furthermore, the person I spoke with was not friendly nor helpful at all! And because I was already not getting any good service over the phone, I decided to cancel my reservation!!!

7.4Good
Anonymous, Jan 2018

Pros. beautiful suite

Cons. small, almost unreachable beach that was a long way from the hotel

10Wonderful
Anonymous, Aug 2017

Pros. We went on our honeymoon and had a great time. Nice and private

9.4Wonderful
Anonymous, Jun 2017

Pros. Amazing service

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the Ritz-Carlton, Kapalua?

The Ritz-Carlton, Kapalua offers a mix of breathtaking scenery, luxury, two golf courses, a traditional spa, six restaurants, and a variety of outdoor activities in a scenic, natural setting. Guests can also enjoy hikes through the rainforest, fun at the three beaches, and 36 holes of golf.

What practical information should I know about parking at the Ritz-Carlton, Kapalua?

The hotel offers valet parking, and there is also private parking available. Additionally, there is a shuttle service for guests' convenience.

What can I expect from the food quality at the Ritz-Carlton, Kapalua?

Guests can enjoy an impressive array of fresh seafood and Pacific cuisine, augmented with foods from the hotel’s organic garden. However, some guests have mentioned that the food at the pool was not as good as expected.

How is the cleanliness and maintenance at the Ritz-Carlton, Kapalua?

The hotel is beautifully maintained and offers clean rooms, pools, and amenities. However, some guests have experienced issues such as a leak in the bathroom and mentioned that the property needs an update to achieve value for money.

When is the best time to visit the Ritz-Carlton, Kapalua?

The high season is in August, while the low season is in October. Visitors can expect a beautiful location, comfortable rooms, and great service staff. However, it's important to note that the location is very far from most of the other things to do on the island.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for an Ocean View Room

To ensure a full ocean view, consider booking an "ocean front" room as some guests felt that a partial ocean view did not meet their expectations.

Consider Low Season for Quieter Experience

If you prefer a quieter experience with fewer crowds, consider visiting in October, which is considered the low season.

Take Advantage of Club Lounge Upgrade

Guests highly recommend upgrading to the Club Lounge for exceptional service and a wide variety of food and drink choices.

Request Feather-Free Room in Advance

If you have allergies, ensure to request a feather-free room well in advance to avoid any inconvenience during your stay.

Be Mindful of Noise

Some rooms may be affected by noise, such as those near elevators. Consider requesting a quieter room if noise is a concern.

Enjoy Complimentary Yoga Classes

Take advantage of the complimentary yoga classes offered at the hotel for a relaxing and rejuvenating experience.

Explore Nearby Beaches

Guests loved the nearby beaches, such as Fleming Beach, which can be easily accessed with the hotel shuttle.

Check for Construction Notices

Inquire about any ongoing construction to avoid potential noise disturbances during your stay.

Consider Upgrading to a Residential Suite

If you prefer more space and convenience, consider upgrading to a one-bedroom residential suite with a full-service kitchen and comfortable amenities.

Be Mindful of Check-in Process

Some guests experienced disappointment during the check-in process, so it's advisable to manage expectations and communicate preferences clearly.

Location

1 Ritz Carlton Drive, Kapalua, Maui, HI 96761

What's nearby

  • The Ritz-Carlton, Kapalua14 yd
  • Ritz-Carlton Kapalua Day Spa178 yd
  • Ritz-Carlton Kapalua Day Spa178 yd
  • D.T. Fleming Beach0.3 mi
  • Kapalua Beach0.4 mi
  • Oneloa Bay0.4 mi
  • Kapalua Golf Club Bay Course0.6 mi
  • Coastal Trail0.8 mi
  • Napili Bay0.9 mi
  • Kapalua Golf Club - The Plantation Course1 mi
  • Slaughterhouse Beach1.1 mi
  • Honolua Bay1.4 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Ritz-Carlton, Kapalua

Low season

November

High season

December

Average price (weeknight)

$812

Average price (weekend night)

$829
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 55% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Ritz-Carlton, Kapalua

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Ritz-Carlton, Kapalua

  • If you’re after a cheap room at The Ritz-Carlton, Kapalua, then you should consider staying during the low season. The cheapest deals can generally be found in November and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Ritz-Carlton, Kapalua, plan to stay on a Friday or Thursday. The most expensive day is usually Saturday.
  • The cheapest price a room at The Ritz-Carlton, Kapalua was booked for on KAYAK in the last 2 weeks was $636, while the most expensive was $975.
  • How long should you stay at The Ritz-Carlton, Kapalua? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Ritz-Carlton, Kapalua

  • What is the best way to get from the airport to the Ritz-Carlton, Kapalua?

    There are several ways to get to Ritz-Carlton, Kapalua from the airport. The bus is the cheapest and most effective way. Alternatively, you can take a shuttle from the airport to the hotel; the shuttle should get you there within 30min. You can also hire a car at the car rental companies available at the airport, for instance, Avis, Hertz, Budget, Thrifty, Enterprise, and drive to the hotel. Taxis provide efficient and convenient transportation options, but they are costlier compared to buses.

  • What are the business options provided by the Ritz-Carlton, Kapalua?

    For business travelers traveling to Ritz- Carlton, Kapalua, the hotel provides business amenities such as an onsite business center, a conference space that can hold up to 100 guests, and a meeting room in the shape oval suitable for holding meetings. Although the hotel also offers car service for business travelers on request. Further, the business center features a computer, fax, photocopying machine, and printer. Corporate guests can also have access to hotel rooms equipped with business-friendly amenities such as desks.

  • What option does the hotel give me if I travel with my kids?

    If you are traveling with your family, the Ritz-Carlton, Kapalua, provides a kids-friendly environment and facilities. The rooms come with separate beds, ideal for families. They also offer an air-conditioned playroom with toys for kids to keep them busy during their free time. The kid’s playroom is located close to the spa. The older kids staying at the hotel can also have access to board games. The best part is that the hotel offers babysitting services at a fee. The restaurant in this hotel provides a well-thought menu that also favors the kids.

  • What is the best room to book in the Ritz-Carlton, Kapalua?

    The best suite you can stay in at this hotel is the standard room with an ocean view. The room offers a beautiful view of the blue ocean water. The hotel also has a large balcony with chairs that you can relax on. Additionally, the room provides natural light due to the large window, and the beds are luxurious and comfortable. The fact that it is big enough to accommodate a couple or even friends when you go on a trip makes it ideal. In addition, the guests have 24 hours butler services, which is convenient for guests who like midnight snacks and other services.

  • Is the Ritz-Carlton, Kapalua accessible for travelers with limited mobility?

    If you are traveling with a companion with limited mobility, you will enjoy staying at the Ritz-Carlton, Kapalua, because the hotel has amenities that favor them. If you are disabled and need access to a wheelchair, ensure you inform the hotel before you check in. The hotel features wheelchair-accessible restrooms, roll-over showers, elevators, and ramps, making it easy to access the hotel premises. The best part is the staff in this hotel are also well trained to provide assistance and support to guests with limited mobility.

  • Where is The Ritz-Carlton, Kapalua located?

    The Ritz-Carlton, Kapalua is located at 1 Ritz Carlton Drive, 0.3 miles from the center of Kapalua. The Ritz-Carlton, Kapalua is the closest landmark to The Ritz-Carlton, Kapalua.

  • When is check-in time and check-out time at The Ritz-Carlton, Kapalua?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at The Ritz-Carlton, Kapalua.

  • Does The Ritz-Carlton, Kapalua offer free Wi-Fi?

    Yes, The Ritz-Carlton, Kapalua offers free Wi-Fi.

  • How far is The Ritz-Carlton, Kapalua from the airport?

    The Ritz-Carlton, Kapalua is 2.9 miles from Kapalua West Maui. The Ritz-Carlton, Kapalua is 16.1 miles from Kahului.

  • Does The Ritz-Carlton, Kapalua have a pool?

    Yes, The Ritz-Carlton, Kapalua has a pool onsite.

  • How does KAYAK find such great The Ritz-Carlton, Kapalua hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton, Kapalua in Kapalua and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton, Kapalua and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton, Kapalua.

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Good to know

Value for money

7.8

Distance to city center

0.3 mi

Nearest Airport

Kapalua West Maui

Distance to airport

2.9 mi