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Pros. Looks like a great hotel.
Cons. Not sure what went wrong, but between Kayak, Getaroom (the actual agency) and Four Seasons, I apparently got a non refundable / non changeable stay. Due to my travel companions postponing the trip, I had to postpone as well. Couldn't get a refund / change, despite several phone calls and emails. I ate the cost of almost $1000. Which is fair because the terms said so when I went back to read the long fine print. But I will never book a hotel stay this way again. There are better and more accommodating options out there on the vast travel booking space.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's health and safety measures?
The hotel has implemented daily housekeeping, contactless check-in/check-out, and physical distancing in dining areas. Additionally, there are hand sanitizer stations throughout the property, and the staff follow all safety protocols as directed by local authorities.
Is parking available at the hotel?
Yes, the hotel offers free parking as well as valet parking for added convenience.
How are the food quality and dining options at the hotel?
Guests have praised the hotel's breakfast with many options, the rooftop restaurant, and the bar. However, some guests mentioned that the all-day dining and breakfast did not meet their expectations.
What are guests saying about the cleanliness of the hotel?
While many guests have described the hotel as immaculate and clean, a few mentioned specific areas of improvement, such as room condition not meeting the Four Seasons standard and encountering technical and organizational hiccups during their stay.
How is the customer service at the hotel?
Guests have consistently praised the staff's kindness, attentiveness, and exceptional customer service. However, a few guests mentioned the need for friendlier staff and encountered issues with the designated smoking area and technical problems with the air conditioning.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Spa and Wellness Center
Despite encountering some technical hiccups, guests enjoyed the spa facilities and the oasis-like pool area. Consider indulging in a spa treatment and spending time by the pool for a relaxing experience.
Consider Room Upkeep
While the hotel is generally well-maintained, some guests noted that room conditions did not meet the expected Four Seasons standard. It may be beneficial to inquire about the room's condition before finalizing the booking.
Explore Nearby Attractions
The hotel's proximity to various attractions such as Pacific Place, Jakarta Convention Center, and Gelora Bung Karno Stadium makes it an ideal choice for those interested in exploring the city. Plan to visit these nearby sites during your stay.
Dine at the Rooftop Restaurant
Guests praised the rooftop restaurant for its excellent breakfast and elegant design. Consider dining at the rooftop restaurant for a memorable culinary experience.
Take Note of Noise Levels
Some guests mentioned noise disturbances, particularly during Ramadan and due to the nearby mosque. If sensitive to noise, it may be helpful to inquire about measures to mitigate noise disruptions during your stay.
Enjoy the Hotel's Elegance
Guests appreciated the hotel's elegant and clean ambiance, making it suitable for a luxurious and comfortable stay. Embrace the hotel's sophisticated atmosphere and take advantage of the spacious and well-furnished rooms.
Engage with the Staff
Many guests highlighted the exceptional service provided by the staff, emphasizing their warmth, friendliness, and attentiveness. Interacting with the staff can enhance the overall experience and ensure personalized service during your stay.
Check for Special Occasion Arrangements
Guests were pleasantly surprised by the hotel's efforts to make special occasions memorable, such as providing birthday decorations and treats. If celebrating a special event, consider communicating with the hotel in advance to arrange for personalized touches.
Consider Alternative Dining Options
While the hotel's breakfast received high praise, some guests found the breakfast options limited. It may be worthwhile to explore alternative dining options in the vicinity for a varied culinary experience.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | April |
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High season | June |
Average price (weeknight) | $265 |
Average price (weekend night) | $258 |
Four Seasons Hotel Jakarta is located at Jalan Jend Gatot Subroto Kav 18 in Mampang Prapatan, 3.6 miles from the center of Jakarta. Pacific Place is the closest landmark to Four Seasons Hotel Jakarta.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Four Seasons Hotel Jakarta.
Yes, Four Seasons Hotel Jakarta offers free Wi-Fi.
Yes, Four Seasons Hotel Jakarta offers free parking.
Four Seasons Hotel Jakarta is 5.7 miles from Jakarta Halim Perdana Kusuma.
Yes, Four Seasons Hotel Jakarta has a pool onsite.
KAYAK scours the web for all room deals available at Four Seasons Hotel Jakarta in Jakarta and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Four Seasons Hotel Jakarta and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Four Seasons Hotel Jakarta.
Value for money | 9.0 |
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Distance to city center | 3.6 mi |
Nearest Airport | Jakarta Halim Perdana Kusuma |
Distance to airport | 5.5 mi |