Set in Indianapolis, Sheraton Indianapolis Hotel at Keystone Crossing is a five-minute walk from The Fashion Mall at Keystone and offers an indoor pool and a Jacuzzi. It also features valet parking, a 24-hour business centre and an express check-in and check-out feature.
There are a variety of facilities on offer to those staying at the hotel, including a concierge, a 24-hour reception and a car rental desk. A gym can be readily accessed by guests wanting to keep active while travelling.
Each traditional room at Sheraton Indianapolis Hotel at Keystone Crossing features a refrigerator and all the necessities for a comfortable stay.
Those staying at the hotel can enjoy a unique dining experience at the on-site restaurant, suitably based for those who want to stay nearby for a meal. Each evening, guests are welcome to relax in the lounge bar. A wide selection of eating options are also found in close proximity to the property.
Sheraton Indianapolis Hotel at Keystone Crossing is under a 40-minute drive from Indianapolis International Airport. Conner Prairie and The Children's Museum of Indianapolis are also a short car ride away.
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I couldn't get the phone in the room to work but it was fine since I can just use my cellphone to call the helpdesk. The first time I called was to ask about the wifi since I did not find info about that in the room. The staff was informed anyway to let me know the name of the network and I was able to connect. The following morning I had to call to see if I needed to go to the front desk for check-out and I did. Would be nice if I didn't have to. At the Hilton, when I wake up in the morning, I get a receipt slipped on my door and if I don't have any questions, I can just head to my car and leave. But overall, the room was very nice and clean, the A/C was working efficiently and I could easily control the temperature. The bath amenities were nice. I had a free regular sized bottled water, 2 packets of starbucks coffee and 1 decaf and 2 tea packs. Cups and coffee maker were available for use. There was hair dryer in the bathroom, 2 sets of bath towels, hand towels, wash cloth, and bath mat. There is a couch (stayed in a room with king size bed), TV and desk area adjacent to the TV table with chair so I can use my laptop comfortably.
Pros. Location, staff
Cons. Hotel old, worn. Needs updating
Pros. Comfortable room with great beds and fabulous shower. Will definitely stay here again. Steps away from shopping, restaurants and movie theater.
Pros. My priority with picking a hotel is cleanliness, and this hotel delivered. It also has a great location, and it feels great to be able to walk to the mall and restaurants after being on the road all day.
Cons. That the wifi is not free.
Pros. The staff was extremely friendly and helpful. The hotel and room are very clean. The mall is connected to the hotel which is a very convenient bonus. We did order room service and the food was very good.
Cons. The exercise equipment is a little outdated and not functioning well. Several of the treadmills' computer panel would not respond. The breakfast was good not great, I would like a few more options but it was good with good fresh fruit, oatmeal, cereals, eggs, etc.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique dining options?
The hotel offers a unique dining experience at the on-site restaurant, and there is a wide selection of eating options in close proximity to the property.
What practical amenities does the hotel offer for guests?
The hotel provides valet parking, a 24-hour business centre, and an express check-in and check-out feature. Additionally, there is an indoor pool and a Jacuzzi available for guests.
What can guests expect from the hotel's room features?
Each traditional room at the hotel features a refrigerator and all the necessities for a comfortable stay. The bed is described as nice and clean, providing a comfortable experience.
What are the nearby attractions and activities?
The hotel is conveniently located near a variety of attractions, including a shopping mall, restaurants, and entertainment options. Additionally, there are several museums and parks within a short car ride from the hotel.
What are some common concerns about the hotel?
Some guests have mentioned concerns about the hotel's signage, parking garage access, and the need for a key card to access upper floors on the elevator. Additionally, some guests have expressed dissatisfaction with the parking fee.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Connected Mall
Guests appreciated the hotel's direct connection to a shopping mall, providing convenient access to various dining and entertainment options, especially during winter.
Be Mindful of Parking
Some guests were surprised by the parking fees and found the parking garage confusing to navigate. Consider exploring alternative parking options if available.
Check Room Amenities
While many guests praised the cleanliness and modernity of the rooms, some encountered issues such as malfunctioning AC units and stained duvets. It may be helpful to check the room amenities upon arrival and report any issues promptly.
Explore Nearby Attractions
The hotel's proximity to a variety of attractions, including the Indianapolis Museum of Art and the Children's Museum of Indianapolis, offers guests plenty of options for entertainment and exploration.
Consider Room Selection
Guests recommended checking the room features carefully, as some experienced discrepancies between the booked room type and the actual accommodation provided. Verifying the room details in advance could help avoid any inconvenience.
Take Note of Noise Levels
Some guests reported noise disturbances from neighboring rooms. It may be beneficial to inquire about room locations and potential noise issues during the booking process.
Utilize the Fitness and Pool Facilities
The hotel offers an indoor pool, hot tub, and fitness center, providing opportunities for relaxation and exercise during your stay.
Be Aware of Dining Options
While the hotel features an on-site restaurant and lounge bar, guests also highlighted the availability of numerous dining options in close proximity to the property, offering a diverse culinary experience.
Consider Special Requests
Several guests appreciated the accommodating staff and the option for a later checkout. If you have specific needs or preferences, it may be worthwhile to communicate them to the hotel staff in advance.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | November |
Average price (weeknight) | $171 |
Average price (weekend night) | $287 |
Sheraton Indianapolis Hotel at Keystone Crossing is located at 8787 Keystone Crossing in Washington Township, 10.5 miles from the center of Indianapolis. Caribbean Cove Indoor Water Park is the closest landmark to Sheraton Indianapolis Hotel at Keystone Crossing.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Indianapolis Hotel at Keystone Crossing.
Yes, Sheraton Indianapolis Hotel at Keystone Crossing offers free Wi-Fi.
Sheraton Indianapolis Hotel at Keystone Crossing is 17.1 miles from Indianapolis. Sheraton Indianapolis Hotel at Keystone Crossing is 55.6 miles from Lafayette Purdue University.
Yes, Sheraton Indianapolis Hotel at Keystone Crossing has a pool onsite.
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Value for money | 8.4 |
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Distance to city center | 10.5 mi |
Nearest Airport | Indianapolis |
Distance to airport | 17.1 mi |