Featuring a spa, as well as an outdoor pool, a Jacuzzi and a sauna, Sheraton Saigon Hotel & Towers is conveniently situated near Ho Chi Minh City Museum and Saigon Notre-Dame Basilica. This property is ideally located in District 1.
The hotel has 470 rooms and has been recently refurbished. Multilingual staff are available assist with reservations or dining recommendations, and an express check-in facility is provided for guest convenience. It also features a rooftop terrace with impressive city views.
The air-conditioned rooms at the hotel are stylish and offer a spa bath, a mini bar and a kitchenette. Entertainment options include a CD player, movies-on-demand and a DVD player.
Sheraton Saigon Hotel & Towers provides a varied dining experience with Li Bai Restaurant and The Lounge. Room service is provided 24 hours a day, and a large variety of restaurants and cafés can also be found close by.
Sheraton Saigon Hotel & Towers is conveniently located for sightseeing in Ho Chi Minh City, with Saigon River just moments away on foot. Guests can also visit Reunification Palace and Ben Thanh Market.
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Bathroom
Pool and spa
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Parking and transportation
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Cons. Hotel was old and run down - poorly staffed and rooms were poorly maintained
Pros. Location
Cons. Overall, I have been staying in hotels on business and leisure trips for over 20 years, I have never ever felt so unwelcome as this stay in Sheraton made me feel. To top it all, the manner was unapologetic, rude and ruthless. Some examples below: 1. Staff failed to look me up for the SPG membership, in spite of me being the member. 2. Why did you book for 2 people, who is the second person, tell me the name of your girlfriend, a Vietnamese girl can't be your guest. They kept interrogation about the identity of my girlfriend even when I explained that I am not sure if my girlfriend may want to stay while checking in. They kept insisting that I share the personal information about the girlfriend, breach of PII law in western countries. My lady Vietnamese guests were extremely uncomfortable in coming anywhere near the hotel due to the notoriety in treating them badly by the hotel management staff. 3. Guest Relation Manager and Hotel Director took no action, courtesy upgrade or any other offer when the abuse, discomfort and experience related issues were brought to the attention of the staff in-spite of clearly indicating no intention to break local laws. Was made to feel like a criminal. Even when reminded that I was there customer and am having a bad experience, they asked me to feel free to report whatever I feel in the review and they will not amend or change any of the experience. When asked if I can cancel the booking, they said yes for the full fee, so practically I had no choice but to suffer the stay. 4. Internet is around $17 USD per day if it isn't part of the room rate. If you happened to overlook the internet part, hotel wants you to come down to the sitting area with limited seats to use free wifi. In the day and age of personal devise usage, really sorry to see the over the top internet charges. 5. Very limited western choices for breakfast, breakfast choices not worth the cost. They have a special sitting area for single guests, staff insists that single guests are confined to the designated single guests section. 6. They have a standard procedure for single guests, after 8 pm, they have an escort lady to drop you to the elevator so you can have no guest with you when you go to bed :)
Pros. Helpfulness of the concierge. Convenient location to interesting sights. Outstanding breakfast. Live music in the lobby. Quiet.
Cons. Nothing.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the hotel's dining options?
Sheraton Saigon Hotel & Towers offers a varied dining experience with Li Bai Restaurant and The Lounge. Room service is available 24 hours a day, and there is a large variety of restaurants and cafés close by.
How are the hotel's staff and customer service?
Guests have praised the professional and friendly staff at Sheraton Saigon Hotel & Towers. The multilingual staff are available to assist with reservations or dining recommendations, and they have been described as exceptionally helpful and supportive.
What are the hotel's standout amenities?
The hotel features a rooftop terrace with impressive city views, a spa, an outdoor pool, a Jacuzzi, and a sauna. The air-conditioned rooms are stylish and offer a spa bath, a mini bar, and a kitchenette.
How is the cleanliness and maintenance of the hotel?
Guests have mentioned that the facilities at Sheraton Saigon Hotel & Towers are well maintained and that the hotel offers a very pleasant stay. However, some guests have suggested that a bit of renovation may be required for certain areas.
What is the best time to visit the hotel?
The high season at Sheraton Saigon Hotel & Towers is in April, and the low season is in June. It's worth considering these factors when planning your visit.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Take Advantage of the Rooftop Terrace
Guests enjoyed the impressive city views from the rooftop terrace. It's a great spot for relaxation and taking in the cityscape.
Consider Upgrading to a Junior Suite
Some guests were pleasantly surprised by complimentary upgrades to junior suite corner rooms, which included extra amenities like afternoon tea and cocktails.
Explore Nearby Attractions
The hotel's central location makes it convenient for exploring nearby attractions such as Saigon Opera House, Saigon Notre-Dame Basilica, and Ben Thanh Market, all within walking distance.
Be Mindful of Room Selection
A few guests mentioned that some rooms had older furniture, so it may be worth checking with the hotel about room refurbishments or requesting a recently updated room.
Check Out the Buffet Breakfast
Many guests praised the extensive and elaborate buffet breakfast, with some mentioning it as their favorite breakfast during their travels in Southeast Asia.
Take Note of the High Season
If planning a visit, consider that April is noted as the high season, which could impact availability and pricing.
Consider Lounge Access
Guests who booked plans with lounge access spoke highly of the atmosphere and menu, so it might be worth considering this option for added comfort and convenience.
Be Aware of Crowded Breakfast Seating
Some guests found the breakfast seating area to be crowded, with tables placed very close to the buffet. Arriving early may help avoid this issue.
Utilize the Hotel's Professional Staff
Many guests appreciated the professionalism and helpfulness of the staff, so don't hesitate to reach out to them for any assistance or recommendations during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | December |
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High season | August |
Average price (weeknight) | $260 |
Average price (weekend night) | $183 |
Sheraton Saigon Grand Opera Hotel is located at 88 Dong Khoi Street in District 1, 1.2 miles from the center of Ho Chi Minh City. Dong Khoi is the closest landmark to Sheraton Saigon Grand Opera Hotel.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Sheraton Saigon Grand Opera Hotel.
Yes, Sheraton Saigon Grand Opera Hotel offers free Wi-Fi.
Yes, Sheraton Saigon Grand Opera Hotel offers free parking.
Sheraton Saigon Grand Opera Hotel is 4.1 miles from Ho Chi Minh City. Sheraton Saigon Grand Opera Hotel is 82.6 miles from Can Tho.
Yes, Sheraton Saigon Grand Opera Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Sheraton Saigon Grand Opera Hotel in Ho Chi Minh City and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton Saigon Grand Opera Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton Saigon Grand Opera Hotel.
Value for money | 8.4 |
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Distance to city center | 1.2 mi |
Nearest Airport | Ho Chi Minh City |
Distance to airport | 4.3 mi |