Services and conveniences
Dining
Basics
Parking and transportation
Accessibility and suitability
Media and entertainment
Bathroom
Outdoor
Laundry
Things to do
Family friendly
Fitness
Pool
Show reviews that mention
Filters
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What can I expect from the beds at Lake Kivu Serena Hotel?
Guests have praised the comfortable beds at Lake Kivu Serena Hotel, ensuring a good night's sleep and a restful stay.
Is parking available at Lake Kivu Serena Hotel?
Yes, Lake Kivu Serena Hotel offers free parking, providing convenience for guests with vehicles.
How is the food quality at Lake Kivu Serena Hotel?
Guests have described the food at Lake Kivu Serena Hotel as excellent, with a wonderful breakfast and a wide array of servings.
What is the cleanliness like at Lake Kivu Serena Hotel?
Guests have appreciated the immaculate cleanliness at Lake Kivu Serena Hotel, ensuring a hygienic and pleasant environment.
When is the best time to visit Lake Kivu Serena Hotel?
The high season at Lake Kivu Serena Hotel is in June, offering an ideal time to experience the excellent breakfast and sublime location.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the lake comes highly recommended.
Consider Low Season Travel
If you prefer a quieter experience, consider visiting in April, which is the low season. This could mean fewer crowds and a more serene atmosphere.
Be Mindful of Construction
Some guests reported ongoing construction work causing noise and inconvenience. It may be wise to inquire about any ongoing renovations before booking.
Check for Special Dietary Menus
The hotel offers special diet menus upon request, making it a good option for guests with specific dietary requirements.
Inquire About Nearby Attractions
While there are no specific nearby attractions mentioned, it's advisable to inquire with the hotel about nearby points of interest or activities to enhance your stay.
Consider Room Upgrade Possibilities
Some guests received free upgrades due to construction work. It might be worth inquiring about potential upgrades or special offers during your stay.
Accessibility Consideration
If you have mobility concerns, it's advisable to confirm the accessibility of the facilities, such as the breakfast area and any advertised amenities like jet skis, to ensure they meet your needs.
Be Aware of Noise Levels
Some guests reported noise disturbances from maintenance works and events. It's advisable to inquire about potential noise disruptions and request a quieter room if needed.
Confirm Wi-Fi Reliability
Several guests mentioned inconsistent Wi-Fi. If reliable internet access is important, it's advisable to confirm the status of the Wi-Fi during your stay.
Check for Water Activities Availability
If you're interested in water activities, it's advisable to confirm the availability of amenities like jet skis in advance to avoid disappointment.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
---|---|
High season | April |
Average price (weeknight) | $230 |
Average price (weekend night) | $268 |
Lake Kivu Serena Hotel is located at Gisenyi Rwanda, Gisenyi (P.O. Box 226 Gisenyi, Shores Of Lake Kivu,), 0.8 miles from the center of Gisenyi.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Lake Kivu Serena Hotel.
Yes, Lake Kivu Serena Hotel offers free Wi-Fi.
Lake Kivu Serena Hotel is 2.6 miles from Goma. Lake Kivu Serena Hotel is 52.1 miles from Bukavu Kamenbe.
Yes, Lake Kivu Serena Hotel has a pool onsite.
KAYAK scours the web for all room deals available at Lake Kivu Serena Hotel in Gisenyi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Lake Kivu Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Lake Kivu Serena Hotel.
Value for money | 10.0 |
---|---|
Distance to city center | 0.8 mi |