Book Dollar car rentals at Phoenix Sky Harbor Intl Airport

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Wonderful

10

Very good

8

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0

Okay

6

Fair

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47

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customer service

2.0

Absolutely terrible! Got to the rental center and the dollar check in line had 40-45 people ahead of us with 3 check in people. We waited for 10!mins and when the line didn’t even move we walked away and never rented the car. It would have taken us about 1.5 hrs to get to the front of the line. Car was pre paid and non refundable so lost the money on the car. Every other car rental company had 2-5 people in the line.Reviewed Jul 14 2024

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2.0

Extra chargesReviewed Jun 18 2024

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4.0

Agent didn’t speak English very well, she put insurance coverage on when I declined it.Reviewed Apr 9 2024

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8.0

windows could have been cleaner I had to stop buy cleaner and clean the inside of the windshieldReviewed Apr 2 2024

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6.0

Cons:It took two hours to pick up the car, because Dollar and Hertz are too cheap to have sufficient counter staff! Shame on you!!!Reviewed May 27 2021

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6.0

Pros:Excessive wait time—Cons:I waited an hour and a half to get to the counter. I wasn’t advised of changes in cost beforehandReviewed May 24 2021

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2.0

Pros:Car was cleanCons:Dollar was closed. Waited 1.5 hours for Thrifty to process. Ended up with Thrifty getting us a Hertz car with over 50,000 miles. Over billed and settling problems with my credit card company. Tried to call customer support for Dollar. The wait on line was horrendous.Reviewed May 6 2021

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2.0

Cons:I got to the counter and was informed they would reReviewed May 6 2021

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10.0

Cons:Satisfied with the service overall.Had to wait in line awhile to when I went to pick up the vehicle, but that's typical of rental car service at a busy airport. Received a nice upgrade.Reviewed May 5 2021

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4.0

Pros:drop off was easy and Thrudty counter agent was good.Cons:I was in line for 3 hours to get the car. only 2 agents serving all Dollar and Thrifty customers. car was not comfortable. hit with a plethora of extra charges above my pre pay amount.Reviewed May 3 2021

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2.0

Pros:NothingCons:It took 3 hours to get the rental car and that’s with a reservation. At PHX there was literally 100 people in line at one point. Customer service was slow and non existent. No body should ever rent from here. Stay far away. Even if you’re looking to save money it’s not worth it!!!Reviewed May 2 2021

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4.0

Pros:Fairly good value. Staff person was as helpful as he could be under a very difficult check-in procedure (explained below). Check out was super easy.Cons:When we first got to Dollar to get our car their check-out area was closed. One person was at a desk and told us to get in the line for Thrifty. That line stretched on forever, some people half-way to the front had been in line for 2 hours. We got in that line. Dollar decided to open up and we were a part of a new line for Dollar only. It still took us 2 1/2 hours to get checked in. Getting a car took longer than our flight. A terrible experience which will discourage us from renting from Dollar again.Reviewed Apr 21 2021

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• How do I locate the Dollar car rental counter at Phoenix Sky Harbor Intl Airport?

  At Phoenix Sky Harbor Intl Airport, the Dollar car rental desk is located at 1805 E Sky Harbor Circle South, Phoenix, Az. After deplaning, you will proceed to the baggage claim area. Just outside the baggage claim area, you will board Dollar's free bus shuttles that will take you to the Dollar's counter in about 20 minutes. These bus shuttles depart every 10 to 15 minutes.

• Which documents will be needed when renting a car from Dollar car rentals at Phoenix Sky Harbor Intl Airport?

  For you to book Dollar car rentals at Phoenix Sky Harbor Intl Airport, you will have to produce the following list of documents. The first document is a valid driver's license. The driver's license should have at least one year of experience without major endorsements. The second document is the printed booking confirmation voucher. This voucher is sent to you via email. The third document is a valid credit card. A valid credit card must have been issued in your name. It should also carry the minimum limit for paying for your rental and deposit. Lastly, you will need any other document that confirms your identity.

•  Which Dollar car rental models can I access at Phoenix Sky Harbor Intl Airport?

  At Dollar's car rental at Phoenix Sky Harbor Intl Airport, you will be offered a variety of Dollar car models that would suit your taste, budget, and purpose. Among those models to consider booking are; economy and compact car models, standard and mid-size models of cars, full-size car models, luxury/premium car models, and SUV car rentals.

• How much does it cost to rent a car from Dollar at Phoenix Sky Harbor Intl Airport?

  On average a rental car from Dollar at Phoenix Sky Harbor Intl Airport costs $75 per day.

• What is the most popular rental car from Dollar at Phoenix Sky Harbor Intl Airport?

  Standard (Hyundai Santa Fe or similar) is the most frequently booked rental car type from Dollar at Phoenix Sky Harbor Intl Airport.

• Where can I find Dollar car rentals at Phoenix Sky Harbor Intl Airport?

  1805 E Sky Harbor Circle South is the closest Dollar rental location to Phoenix Sky Harbor Intl Airport. The telephone number for this location is +1 866 434 2226.

• Does Dollar offer shuttle or airport pick-up services from Phoenix Sky Harbor Intl Airport (PHX)?

  Yes