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One guest had bed bugs, our room had stained couch and peeling wallpaper (king suite). The complementary water was "not available" and the sofa bed was very uncomfortable. Lobby smells like beer. Not what it was precovid and the staff hid in the back office when people went to the desk for assistance
Staff was super nice, and helpful. I really enjoyed my stay in charlotte! We were there for a wedding and it was in a convenient location. Traffic wasn't bad at all. Great place to stay if you are travelling to go to a panther game, baseball game, or basketball game.
Pros. We were there as part of a wedding party. Service and attentiveness of staff was impeccable. The staff went well beyond the call of duty to accommodate all of the guests in our party. There were a number of situations where extra help was needed and they helped with smiles. I would recommend this hotel to anyone traveling to Charlotte. Rooms were nice, breakfast was good, wonderful bartender and again, the staff were incredible!
Pros. Everything was OK to good, nothing was great. A fair price for a fair hotey
Pros. The location was terrific and hotel staff very friendly.
Cons. The room was designed and decorated from the late '90s. All the furniture was pushed to one side of the room, like they had been cleaning the carpets. For the exorbitant price, the hotel was lacking a lot.
Pros. Clean and quiet
Cons. Not what I expected at a Hilton Garden
Cons. They didn't offer free breakfast or coupons for the $13 'buffet'. Disappointed in paying over 150 bucks for a place and not given any sort of free breakfast.
Pros. Staff was very friendly.
Cons. Nothing.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near popular attractions, clean and spacious rooms, and friendly staff.
Is parking available at the hotel?
Yes, the hotel offers secured parking, but some guests mentioned that it can be expensive.
How is the food quality at the hotel?
Some guests mentioned that the breakfast was not included as stated, and others found the breakfast to be disappointing for the price. However, the hotel offers a restaurant and bar on-site.
How is the cleanliness of the hotel?
Many guests praised the cleanliness of the hotel, while some mentioned specific issues with the Jacuzzi tub, shower, and bathroom sink in their rooms.
What can guests expect from the customer service at the hotel?
Guests can expect friendly and informative staff, but some mentioned difficulties in reaching the front desk and encountered issues with room service.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Higher Floor
Guests recommend choosing a room on a higher floor for better views and a peaceful atmosphere.
Check Parking Options
Some guests found the parking expensive and faced issues with availability, so it's advisable to inquire about parking options before arrival.
Be Mindful of Renovations
Guests suggest being aware of ongoing renovations, as some experienced noise disturbances and limited access to certain amenities during their stay.
Verify Included Services
Double-check the inclusions, as some guests were disappointed to find that breakfast was not complimentary despite initial indications.
Consider Room Selection
Some guests encountered maintenance issues in specific rooms, so it's advisable to inquire about the condition and amenities of the chosen room before booking.
Explore Nearby Attractions
The hotel's proximity to attractions like the NASCAR Hall of Fame and Spectrum Center makes it convenient for exploring the area.
Be Aware of Additional Fees
Guests advise being prepared for additional fees for services like breakfast and parking, which were not included in the initial room rate.
Plan for Noise
Some guests mentioned noise from the street or construction, so light sleepers may want to consider this when choosing a room or during their stay.
Utilize Staff Assistance
The staff received positive feedback for their friendliness and helpfulness, so don't hesitate to seek their assistance during your stay.
Confirm Amenities Availability
Due to some guests experiencing issues with amenities like the hot tub, it's recommended to confirm their availability before arrival if they are essential to your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | February |
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High season | April |
Average price (weeknight) | $216 |
Average price (weekend night) | $387 |
Hilton Garden Inn Charlotte Uptown is located at 508 East Martin Luther King Jr. Boulevard in Second Ward, 0.4 miles from the center of Charlotte. NASCAR Hall of Fame is the closest landmark to Hilton Garden Inn Charlotte Uptown.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Charlotte Uptown.
Yes, Hilton Garden Inn Charlotte Uptown offers free Wi-Fi.
Hilton Garden Inn Charlotte Uptown is 5.8 miles from Charlotte Douglas. Hilton Garden Inn Charlotte Uptown is 13.4 miles from Concord Regional.
KAYAK scours the web for all room deals available at Hilton Garden Inn Charlotte Uptown in Charlotte and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Charlotte Uptown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Charlotte Uptown.
Value for money | 7.9 |
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Distance to city center | 0.4 mi |
Nearest Airport | Charlotte Douglas |
Distance to airport | 5.7 mi |