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The Westin Lagunamar Ocean Resort Villas & Spa, Cancun
4 stars

The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

KM. 12.5 Blvd Kukulcan, 77500 Cancún, Quintana Roo, Mexico
Cancún, Mexico
See location+52 998 891 4200
From
$118
Cheapest

rate per night

8.7
Great
based on 935 reviews
935 reviews

Photos of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

About The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

  • Resort Room
    Enjoy the many amenities of the resort
  • Freebies
    This stay includes Wi-Fi and Parking for free

Cancun is a beautiful tropical paradise with breathtaking views and a rich history. At the Westin Lagunamar Ocean Resort Villas and Spa guest can take it all in with style.

The Westin offers either a studio room or one-bedroom villa and either way, guests will get a beautiful ocean view and a private balcony or patio on which to enjoy the view. All rooms come with the signature Westin Heavenly Bed as well as a plush robe. The villas come with kitchens or kitchenettes and cookware so that guests can enjoy the comforts of a home cooked meal during their stay. Every room comes with satellite television and free WiFi.

Dining options at The Westin offer tastes from the familiar to the exotic. The Oceano is a semi-formal restaurant with subtle décor and an eclectic menu that offers Mexican specialties as well as some international dishes. The Viento Restaurant is a poolside and swim-up bar that serves Mexican and American classics as well as refreshing drinks. The Tierra Market offers guests a quick grab and go snack or all the ingredients to make a delicious meal in their villa. Guests can also enjoy a nice bottle of wine or a Starbucks beverage here. For those who want more local flavors, there are also several restaurants nearby that offer dinner delivery service to guests of the Westin.

The Westin isn’t just a place to stay, it’s a place to have experiences. With events such as the seasonal release of turtles, swim with the whale sharks, or learning how to make guacamole, guests will make many memories to take with them long after they leave the resort. And, after relaxing at The Heavenly Spa by Westin, guests will leave happy and rejuvenated.

Latest deals for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Thu 11/7
Fri 11/8
Queen room
1 queen bed
bed type unknown
1 queen bed
King room
1 king bed
1 king bed
1 king bed
Double room
1 queen bed
1 queen bed
1 queen bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

  • Private beach
  • Outdoor pool
  • Infinity pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Bicycle rental
  • Basketball court

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • 24hr front desk
  • Safety deposit box

Kitchen

  • Kitchen
  • Kitchenette
  • Dishwasher
  • Dishes
  • Microwave
  • Stovetop
  • Tea/coffee maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels

Pool and spa

  • Infinity pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Spa and wellness center
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Bathtub
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Laundry service
  • Clothes dryer
  • Iron and ironing board
  • Tumble dryer
  • Washing machine

Things to do

  • Gift shop
  • Bicycle rental
  • Golf
  • Mini-golf
  • Table tennis
  • Basketball court

Family friendly

  • Babysitting or child care
  • Kid-friendly
  • Cribs available
  • Child pool
  • Kids' club
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV
  • DVD player

Accessibility and suitability

  • No smoking
  • Pets not allowed
  • Designated smoking area
  • Increased accessibility
  • Elevator

Outdoor

  • Outdoor furniture
  • Private beach
  • Garden
  • Grill
  • Balcony

Health and safety

  • Deadbolt locks
  • Emergency exit
  • Emergency contact numbers
  • Safe
  • Cleaning products

Parking and transportation

  • Free parking
  • Private parking
  • Airport shuttle
  • Valet parking

Dining

  • Restaurant
  • Bar/Lounge
  • Snack bar
  • Dining table

General

  • Living room
  • Storage available
  • Sea view
  • Telephone

Fitness

  • Fitness center
  • Tennis
  • Fitness room

Bedroom

  • Alarm clock
  • Sofa bed

Workspace

  • Desk

Reviews of The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

8.7
Very good935 verified reviews
Pros +
Cons -

Show reviews that mention

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5.4Fair
Anonymous, May 2018

Pros. Ocean and pool is nice

Cons. Poor communication Lots of empty promises Uncomfortable couch bed. My daughter had to sleep on the floor View of a palm tree and not the beach No help trying to extend stay

10Wonderful
Henry, Jul 2016

Pros. Every room is clean I like size of the bedrooms nice view the pool area

Cons. Two different main entrance having to walk a lot layout of the hotel

6.8Okay
Anonymous, Apr 2016

Pros. Close to a shopping mall. Walkable to a tourist shopping mall

Cons. The food is ok but it takes way too long. sometimes it takes more than 40 mins of wait after ordering.

8Very good
Anonymous, Dec 2015

Pros. awesome room and pools. the beach was the best

Cons. not enough authenticity

10Wonderful
Anonymous, Nov 2015

Pros. The same staff year after year. So friendly and gorgeous beach and pool! Location is great and love having washer and dryer in the room. We have already booked our return!

Cons. Loved it all!

10Wonderful
Anonymous, Nov 2015

Pros. An amazing resort to relax and enjoy the beach, swim in the sea or the many swimming pools.

10Wonderful
Anonymous, Oct 2015

Pros. Liked/Loved: -Friendly Staff. Always willing to help. Always a friendly hello and smile. Sure, on occasion, there was a communication gap because I was in a foreign country and did not speak the local language. The staff was more than patient with me. Thank you! -Accommodation: Awesome! we stayed in the single studio with the kitchenette. Just perfect to eat in if needed (Grills on site). Downtown was "Mega", Walmart, Costco, etc to get groceries. Just south was a grocery store called Soriana in Kulkukan Mall. Great restaurants within walking distance. Great food within the resort. You can find everything you are looking for within walking distance of the resort. La Isla shopping right across the street. Bus stops right in front of the resort. Everyone says to ask for the higher levels. We stayed on the second floor and took the stairs...nice to not have to wait for elevators. -Resort: Activities for all ages. You find your people...playing volleyball, kids club, sports lounge, by the pool, or down on the beach. -International: We met people from all over the word staying at this resort (Russia, England, Paraguay, Spain, Qatar, Canada, USA)

Cons. Disliked: It's Cancun! What is there not to like _______ ? (if you fill in the blank, don't go). Okay, I did not like the ugly drunk Americans.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What dining options are available at The Westin Lagunamar Ocean Resort Villas & Spa?

The Westin offers a variety of dining options, including the Oceano restaurant with an eclectic menu, the Viento Restaurant with Mexican and American classics, and the Tierra Market for quick grab-and-go snacks or ingredients for a delicious meal in the villa. Guests can also enjoy a nice bottle of wine or a Starbucks beverage at the Tierra Market.

Are there any nearby attractions or activities to enjoy during a stay at The Westin Lagunamar Ocean Resort Villas & Spa?

Yes, there are several nearby attractions, including Acuario Interactivo, Playa Marlin, Kukulcan Plaza, and opportunities for activities such as golf, mini-golf, and swimming with whale sharks during the high season in January.

What are guests saying about the cleanliness and facilities at The Westin Lagunamar Ocean Resort Villas & Spa?

Guests have praised the clean, modern facilities at The Westin, including the villas, pools, and bars. However, some guests have mentioned issues with the view from certain rooms and the time it took for poolside food orders to be delivered.

Is parking available at The Westin Lagunamar Ocean Resort Villas & Spa?

Yes, The Westin offers free parking as well as valet parking and an airport shuttle for guests' convenience.

What can guests expect from the customer service at The Westin Lagunamar Ocean Resort Villas & Spa?

Guests can expect helpful and gracious staff willing to assist with booking excursions and providing excellent service at the pools and pool bar. However, some guests have mentioned pushy sales staff and unfriendly encounters.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for an Ocean View Room

Ensure you specify your preference for an ocean view room when booking to avoid the possibility of a room with a less desirable view.

Consider Room Location

If a good view is important to you, consider requesting a room in a specific building or location within the resort to ensure a better view and avoid potential construction views.

Plan Dining Options

While the hotel offers dining options, consider exploring nearby restaurants for more affordable and varied dining experiences, as some guests found the on-site restaurants to be expensive.

Be Mindful of Timeshare Offers

Be prepared for potential timeshare sales pitches and politely decline if not interested to avoid feeling pressured during your stay.

Check Room Amenities

Take advantage of the in-room amenities such as the kitchen or kitchenette, washer, and dryer, especially for longer stays, to enjoy the comforts of home and save on dining expenses.

Coordinate Room Requests

If you have specific room requests, such as a quieter location or specific amenities, consider coordinating with the concierge before your arrival to ensure your preferences are accommodated.

Explore Nearby Attractions

Take advantage of the hotel's proximity to a large mall, restaurants, and nightlife, offering convenient options for entertainment and dining outside the resort.

Be Cautious with Dining Costs

Be mindful of the expenses associated with dining at the hotel, as some guests found the on-site restaurants to be expensive, and consider budgeting for meals accordingly.

Enjoy the Beach and Pool

Make the most of the beautiful beach and pool facilities, including poolside service, cabanas, and easy beach access, for a relaxing and enjoyable stay.

Seek Local Dining Experiences

Venture outside the hotel to explore the diverse dining options nearby, offering a variety of cuisines and potentially more affordable dining choices.

Location

KM. 12.5 Blvd Kukulcan, 77500 Cancún, Quintana Roo

What's nearby

  • Acuario Interactivo194 yd
  • Playa Marlin0.4 mi
  • Kukulcan Plaza0.5 mi
  • Playa Chac Mool1.6 mi
  • Cancun Golf Club at Pok Ta Pok1.7 mi
  • Forum Beach2 mi
  • Playa Tortugas2.1 mi
  • Playa Caracol2.2 mi
  • Delphinus Punta Cancún2.3 mi
  • Playa Langosta2.7 mi
  • Museo Maya de Cancun2.8 mi
  • Torre Escenica2.9 mi

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 10:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Low season

August

High season

March

Average price (weeknight)

$264

Average price (weekend night)

$339
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 52% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

  • If you’re after a cheap room at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, then you should consider staying during the low season. The cheapest deals can generally be found in August and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun, plan to stay on a Sunday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun was booked for on KAYAK in the last 2 weeks was $232, while the most expensive was $344.
  • How long should you stay at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun? KAYAK users usually book their rooms here for 4 days.

FAQs when booking at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun

  • Where is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun located?

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is located at KM. 12.5 Blvd Kukulcan in Hotel Zone, 5.3 miles from the center of Cancún. Acuario Interactivo is the closest landmark to The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

  • When is check-in time and check-out time at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun?

    Check-in time is 4:00 PM and check-out time is 10:00 AM at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

  • Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free Wi-Fi?

    Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free Wi-Fi.

  • Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offer free parking?

    Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun offers free parking.

  • How far is The Westin Lagunamar Ocean Resort Villas & Spa, Cancun from the airport?

    The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 8.9 miles from Cancun. The Westin Lagunamar Ocean Resort Villas & Spa, Cancun is 42.4 miles from Cozumel.

  • Does The Westin Lagunamar Ocean Resort Villas & Spa, Cancun have a pool?

    Yes, The Westin Lagunamar Ocean Resort Villas & Spa, Cancun has a pool onsite.

  • How does KAYAK find such great The Westin Lagunamar Ocean Resort Villas & Spa, Cancun hotel deals?

    KAYAK scours the web for all room deals available at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin Lagunamar Ocean Resort Villas & Spa, Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin Lagunamar Ocean Resort Villas & Spa, Cancun.

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Good to know

Value for money

8.1

Distance to city center

5.3 mi

Nearest Airport

Cancun

Distance to airport

8.9 mi