The Royal Islander is an all-suites property in the Hotel Zone area of beautiful Cancun, Mexico. It sits directly along the sands of the Caribbean Sea and overlooks Nichupte Lagoon. It is steps from the Mayan Museum and El Rey Mayan ruins, and close to such popular destinations as Luxury Avenue, La Isla Mall, Andres Quintana Roo Stadium, the Cancun Government Palace, and the Parque Las Palapas. The San Miguelito Beach is steps away, as is Playa Delfines, and the Cancun International Airport is less than seven miles from the grounds while the Cozumel International Airport is around 40 miles from the hotel.
A resort-like destination, the hotel offers a tremendous list of amenities and services that include airport transfers, a private beach area with services, gardens and terraces, tennis courts, free bike rentals, water sports, a games room, a swimming pool area, spa services, a fitness center, a concierge desk, currency exchange, and baggage hold. There are also laundry services, a gift shop, salon and two trendy restaurants offering three meals daily.
The suites vary from one to two bathroom options, and all are furnished with a large and fully equipped kitchen, a dining area with room for up to six (or more), a living room with entertainment system, private balcony, free Wi-Fi, and large opulently appointed baths with luxury linens and toiletries. All rooms also have direct-dial phones, climate controls, and in-room safes.
When looking for a perfect beach getaway, whether for a long weekend or lengthier stay, The Royal Islander is a choice sure to delight.
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Pros. Lunch and dinner food at the hotel was pretty good
Cons. Lots of old people on their timeshares and breakfast buffet was shitty
Pros. THe resort views from our room were awesome. The beach was great and close and the pools over looking the beach was great.
Cons. The only thing I didn’t like was just slow check in. I guess it’s just typical for Mexico I have noticed.
Pros. Everything from the moment you come in to the rooms, the view, can't wait to go back
Cons. No comment here awsome place
Pros. Honestly there's nothing I didn't like
Cons. I've never been so humiliated in my life and in front of my kids. It was always something with these people. I've been coming here before but lately the workers are rude and when you ask them something hey make it look like your bothering them. Check out is now at 10 which our luggage got kicked out the room, while we were having breakfast. Our luggage a was left outside our room. The people at the front desk were always in a bad mood. The only day we truly enjoyed was the 1st day when everyone was really nice. And the maid that clean our bedroom kept harrising us for tip. We left her 20$ usd and she had the odacity to look at me like I was cheap.
Pros. Cleanliness
Cons. Old facilities
Pros. I really enjoy the Yoga and Zumba classes in the morning. Our room got upgraded to an ocean front. It was very very nice . Services are excellent ! You can take the hotel shuttle to other Royal hotels. There is a shopping mall a few minutes walk from Royal Sands you can shop for brand names merchandise, souvenirs and also a supermarket. We will stay again next time. The only problem is the hotel sit way in the back of the main road and if you are arriving in your own car you might miss the entrance.
Pros. close to the beach, nice pool
Cons. odd smell in the main lobby, hotel is outdated
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What are the amenities offered at The Royal Islander?
The hotel offers a wide range of amenities including airport transfers, a private beach area with services, gardens and terraces, tennis courts, free bike rentals, water sports, a games room, a swimming pool area, spa services, a fitness center, a concierge desk, currency exchange, baggage hold, laundry services, a gift shop, and two trendy restaurants offering three meals daily.
What can I expect from the rooms at The Royal Islander?
The suites vary from one to two bathroom options, and all are furnished with a large and fully equipped kitchen, a dining area with room for up to six (or more), a living room with entertainment system, private balcony, free Wi-Fi, and large opulently appointed baths with luxury linens and toiletries. All rooms also have direct-dial phones, climate controls, and in-room safes.
What are the nearby attractions to The Royal Islander?
The hotel is conveniently located near attractions such as the Mayan Museum, El Rey Mayan ruins, Luxury Avenue, La Isla Mall, Andres Quintana Roo Stadium, the Cancun Government Palace, and the Parque Las Palapas. Additionally, the San Miguelito Beach and Playa Delfines are steps away.
How is the food quality at The Royal Islander?
While the breakfast is highly praised, some guests have mentioned that the restaurant food was average, and they would prefer to dine elsewhere for dinner. Additionally, there have been comments about the high prices of lunch and dinner menu items.
What are the best times to visit The Royal Islander?
The high season is in June, and the low season is in July. It's important to note that the hotel is closing in July, so visitors should plan their trips accordingly.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach or the lagoon comes highly recommended.
Explore Nearby Attractions
The hotel's proximity to attractions like the Mayan Museum, El Rey Mayan ruins, Luxury Avenue, and La Isla Mall makes it convenient for guests to explore the area. Consider planning visits to these nearby attractions during your stay.
Consider Room Selection Carefully
Some guests noted that the rooms vary in terms of updates and maintenance. It may be beneficial to request a recently renovated room to ensure a more modern and comfortable stay.
Take Advantage of On-Site Amenities
The hotel offers a wide range of amenities, including a private beach area, tennis courts, water sports, a games room, and spa services. Guests are encouraged to make the most of these facilities during their stay.
Be Mindful of Timeshare Offers
Several guests mentioned encountering aggressive timeshare staff in the lobby. Visitors should be cautious and politely decline any offers if they are not interested.
Check for Special Offers
Some guests mentioned that the hotel offers free bike rentals and a market inside the resort. Inquire about any special offers or complimentary services available during your stay.
Plan for Dining
While the hotel offers two restaurants, feedback on the food varied. Guests may want to explore dining options outside the hotel for a wider variety of choices.
Be Prepared for Room Maintenance
A few guests reported issues with room fixtures and appliances. It may be helpful to check the functionality of amenities in the room upon arrival and promptly report any issues to the staff.
Consider Transportation Options
Guests noted that the hotel is somewhat isolated, requiring taxi rides to reach other areas. Planning for transportation and exploring nearby bus stands can help guests navigate the area more efficiently.
Be Cautious with Internet Connection
Some guests experienced poor internet connection during their stay. If reliable internet access is important, consider alternative arrangements for connectivity.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
The Royal Islander - An All Suites Resort is located at Blvd. Kukulcan, Km. 17, Lote 50 in Hotel Zone, 6.8 miles from the center of Cancún. Museo Maya de Cancun is the closest landmark to The Royal Islander - An All Suites Resort.
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Royal Islander - An All Suites Resort.
Yes, The Royal Islander - An All Suites Resort offers free Wi-Fi.
The Royal Islander - An All Suites Resort is 6.6 miles from Cancun. The Royal Islander - An All Suites Resort is 39.3 miles from Cozumel.
Yes, The Royal Islander - An All Suites Resort has a pool onsite.
KAYAK scours the web for all room deals available at The Royal Islander - An All Suites Resort in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Royal Islander - An All Suites Resort and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Royal Islander - An All Suites Resort.
Value for money | 8.9 |
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Distance to city center | 6.8 mi |
Nearest Airport | Cancun |
Distance to airport | 6.8 mi |