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Pros. Close to the ocean!
Cons. Cleaning was poor, service was poor for late check in.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best features of the Ocean View Apartments?
The Ocean View Apartments offer a beautiful view of the sea, a private beach, very good cleaning service, well-equipped and comfortable rooms, and a very beautiful pool.
What practical amenities are available at the Ocean View Apartments?
The Ocean View Apartments provide a restaurant, kettle, minibar, refrigerator, coffee machine, microwave, free Wi-Fi, fan, free toiletries, hairdryer, spa, outdoor pool, laundry facilities, iron and ironing board, terrace/patio, beach towels, picnic area, and garden.
What can guests expect from the customer service at the Ocean View Apartments?
Guests can expect excellent service, very friendly and dedicated staff, and assistance with enjoying the facilities even before check-in time.
What are the common concerns about the Ocean View Apartments?
Common concerns include issues with overpricing, additional fees, old equipment, Wi-Fi problems, lack of towels, and challenges with the check-in process.
When is the best time to visit the Ocean View Apartments?
The high season at the Ocean View Apartments is in July, offering an opportunity to enjoy the beautiful ocean view and private beach. However, guests should be aware of potential overpricing and additional fees.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the ocean comes highly recommended.
Check-In Time Consideration
Some guests found the 9 pm check-in time inconvenient. It's advisable to communicate with the host in advance if you anticipate arriving late to make necessary arrangements.
Be Mindful of Slippery Floors
A few guests noted that the tile floors could get slippery due to condensation. Consider bringing this to the attention of the management or using caution, especially in the mornings.
Noise Consideration
Some rooms have shared balconies with blocked doors, leading to noise transfer from neighboring rooms. If you're sensitive to noise, it might be beneficial to inquire about room options with more privacy.
Towel Availability
Several guests mentioned a shortage of towels, with only one bath and one pool towel provided. Consider requesting additional towels in advance to ensure a comfortable stay.
Security Deposit and Fees
Guests reported unexpected charges and a higher security deposit than initially stated. It's advisable to clarify all charges and fees before arrival and to keep records of transactions for reference.
Wi-Fi Reliability
Some guests experienced issues with the Wi-Fi network. If reliable internet access is crucial for your stay, consider confirming the status of the Wi-Fi and having a backup plan in place.
Nearby Dining Options
While the hotel is located a bit south of the main hotel zone, it's recommended to explore nearby dining options or utilize the convenient bus system to access a wider range of restaurants and sites in the area.
Housekeeping and Maintenance
Several guests mentioned concerns about cleanliness and maintenance issues, including bugs and a lack of housekeeping. It's advisable to communicate any issues promptly to the management for resolution.
Transportation Convenience
The hotel's proximity to a bus stop with frequent service and its accessibility to various attractions make it convenient for exploring the area. Consider utilizing the affordable bus service for easy travel.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $116 |
Average price (weekend night) | $145 |
Ocean View Apartments is located at in Hotel Zone, 8.2 miles from the center of Cancún. El Rey Ruins is the closest landmark to Ocean View Apartments.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Ocean View Apartments.
Yes, Ocean View Apartments offers free Wi-Fi.
Ocean View Apartments is 6.1 miles from Cancun. Ocean View Apartments is 38.1 miles from Cozumel.
Yes, Ocean View Apartments has a pool onsite.
KAYAK scours the web for all room deals available at Ocean View Apartments in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Ocean View Apartments and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Ocean View Apartments.
Value for money | 5.0 |
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Distance to city center | 8.2 mi |
Nearest Airport | Cancun |
Distance to airport | 6.1 mi |