Live Aqua Beach Resort Cancun is an all-inclusive resort located in the heart of Cancun, Mexico. Guests can enjoy amenities like the Feel Harmony Spa, relaxing in the pool, swimming with dolphins, and fishing.
Adventurists will love the wide variety of recreational activities that the hotel has to offer. Some of these include diving, snorkeling tours, riding on jet skis, and parachuting. For guests who wish to relax for the day, an infinity pool is available here with a concierge to provide drinks, food, books, and magazines upon request. Plenty of lounge chairs and umbrellas are also available.
Guests may also relax at the Feel Harmony Spa, which includes services like massages, aloe vera wraps, facials, and fruit exfoliations. A beauty salon is also included in the spa, which offers makeup, nail, and hair services. Guests may also opt for the spa packages at Live Aqua, which includes unlimited use of the steam room, sauna, jacuzzi, and hydro-reflexology services.
This adults-only resort offers live music and a DJ throughout most nights. It has restaurants like Hidden Garden, Akka Bar, Sushi Station, and Sea Corner for visitors to choose from. A large selection of wine, cocktails, beer, and champagne are also available to pair with meals.
Each room at Live Aqua features modern furnishings, comfortable beds, and a balcony that overlooks the beach below. Guests will also enjoy the iHome, and the individual climate control settings offered in the suites.
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Pool and spa
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Our trip started on a Monday and ended on a Saturday. It was a drastic difference in the cleanliness of our room. There was an overwhelming smell of mildew that never went away and the pools had mold in the grout lines. I'm sure the upkeep is a lot but it was disappointing and I couldn't take my eyes off it while trying to swim and relax.
Pros. The hotel had a fresh clean feel, friendly staff and great food and amenities
Cons. I wish the hotel could’ve accommodated our group of friends and been closers together, because the elevators were sometime slow
Pros. Very upscale beautiful resort. The best food, prepared elegantly. the nicest and most attentative staff you could ever meet. beautiful beaches and pool area. one of my favorite spots on this planet
Cons. that I couldn't stay longer
Pros. This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Cons. This place would’ve been a solid 3*value with a five star staff but that’ll leave noisy night club next-door ruined it for us
Pros. Gorgeous property, delicious food, excellent location. Highly recommend !
Cons. Staff is pushy to up-sell other products
Pros. Food was not good , place could use some updates
Pros. The pool is amazing and the swing bar and swim up bar are lovely features. The location on the beach is stunning and we never tired of the views across the infinity pool. The spa is very high spec and the therapists good. We would definitely go back and highly recommend Live Aqua Cancun.
Cons. The food was not always to the highest or consistent standard in all the restaurants compared to the luxurious style of the hotel. The pillows are uncomfortable. One of our rooms needed an upgrade in the bathroom.
Pros. The pools are amazing, the grounds well kept and the staff are all friendly.
Cons. The aromatherapy is too strong in some places. Painting going on in the main lobby the day we left - left me with a BIG headache. We had to check out of our room at noon. Planned to grab a quick lunch before leaving but nothing available between 12-1 except room service and a couple of places outside in the 100+ temps.
Pros. Nice grounds, although it looks likes its getting a little older. Staff was great, every single one of them Spa was great.
Cons. The food was bad. I kept on trying to give this place 2nd and 3rd chances to see if they had anything good. But I was constantly disappointed. It was edible, but far from good. The nail in the coffin is when we got a taco from the airport and it was better than all the food we had at this hotel. Room felt a little dirty, shower leaked, shower glass door had someone's name scratched into it.
Pros. A great place, I met my kids there for some relaxing togetherness! The staff is friendly, helpful without being pushy. The place is clean, beautiful and laid back. People from all over the world to meet and enough food variety to keep you from getting bored.
Cons. This visit it wasn't too crowded but I've been there in the past where you have to stalk out your place at the pool. We went because we love the place and got a great deal through Kayak I couldn't afford it at regular price. I would love to get notification that Live Aqua wasn't crowded and had a deal going on - I'd be there again in a minute.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities offered at Live Aqua Beach Resort Cancun?
Live Aqua Beach Resort Cancun offers amenities such as the Feel Harmony Spa, recreational activities like diving and snorkeling tours, an infinity pool with concierge service, live music and DJ entertainment, and a selection of restaurants and bars.
What can guests expect from the rooms at Live Aqua Beach Resort Cancun?
Guests can expect modern furnishings, comfortable beds, balconies with beach views, iHome, and individual climate control settings in the suites at Live Aqua Beach Resort Cancun.
Is parking available at Live Aqua Beach Resort Cancun?
Yes, Live Aqua Beach Resort Cancun offers free parking, private parking, and valet parking for the convenience of guests.
What are guests saying about the food at Live Aqua Beach Resort Cancun?
Guests have praised the food at Live Aqua Beach Resort Cancun, mentioning that it was very good, with upscale presentations, a great menu, and delicious drinks. Some guests also highlighted the variety and quality of food options.
How is the staff and customer service at Live Aqua Beach Resort Cancun?
The staff and customer service at Live Aqua Beach Resort Cancun have received positive feedback, with guests mentioning that the staff exceeded their expectations, went out of their way to ensure a great experience, and provided exceptional service throughout the resort.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the beach comes highly recommended.
Make Restaurant Reservations Early
Guests reported difficulty in securing reservations at the restaurants, especially for non-members. It's advisable to make restaurant reservations as early as possible to ensure dining preferences.
Enjoy the Feel Harmony Spa
Guests spoke highly of the spa services, particularly the massages and facials. Consider indulging in the spa packages for unlimited access to various facilities like the sauna and jacuzzi.
Be Mindful of Time Share Club Members
Some guests noted that certain amenities, such as cabanas and day beds, were primarily reserved for time share club members. It's important to be aware of this when planning pool or beach activities.
Check Room Details Carefully
Some guests were disappointed with the room views, finding them different from what was described. It's recommended to carefully review room details and, if possible, request specific room locations to avoid any surprises.
Plan for Crowded Periods
During peak times, guests experienced crowded pool areas and challenges in securing beach spots. Consider visiting during low season to avoid overcrowding and ensure a more relaxed experience.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Acuario Interactivo and Kukulcan Plaza for additional entertainment and leisure options outside the resort.
Consider All-Inclusive Package
Guests appreciated the quality of food and drinks included in the all-inclusive package. It's worth considering this option to fully enjoy the culinary offerings without additional expenses.
Be Aware of Sales Pitches
Some guests mentioned feeling pressured by sales pitches for memberships and timeshares. Being prepared for such encounters can help in managing expectations and avoiding any discomfort.
Engage with Friendly Staff
Numerous guests praised the staff for their exceptional service. Engaging with the staff, especially the butlers and entertainment team, can enhance the overall experience and provide personalized recommendations.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 1:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | August |
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High season | February |
Average price (weeknight) | $566 |
Average price (weekend night) | $744 |
Live Aqua Beach Resort Cancun offers amenities such as the Feel Harmony Spa, recreational activities like diving and snorkeling tours, an infinity pool with concierge service, live music and DJ entertainment, and a selection of restaurants and bars.
Guests can expect modern furnishings, comfortable beds, balconies with beach views, iHome, and individual climate control settings in the suites at Live Aqua Beach Resort Cancun.
Yes, Live Aqua Beach Resort Cancun offers free parking, private parking, and valet parking for the convenience of guests.
Guests have praised the food at Live Aqua Beach Resort Cancun, mentioning that it was very good, with upscale presentations, a great menu, and delicious drinks. Some guests also highlighted the variety and quality of food options.
The staff and customer service at Live Aqua Beach Resort Cancun have received positive feedback, with guests mentioning that the staff exceeded their expectations, went out of their way to ensure a great experience, and provided exceptional service throughout the resort.
The Premium Ocean View Room is a particularly popular choice among guests at the Live Aqua Beach Resort Cancun, as it looks out directly onto the water and has a spacious bathroom that is equipped with luxurious robes and slippers. The Premium Aqua Club Front Room is also an elegant and spacious option, and it provides guests with access to the Aqua Club, a private lounge that is known for its handmade cocktails, scenic views of the ocean, and chic decor. Additionally, when you reserve an Aqua Club Room, you will be given other amenities, such as private check-in and check-out, a personal concierge, and premium drinks.
The Live Aqua Beach Resort Cancun has almost 15,000 sq ft of meeting space, which is composed of 17 meeting rooms, a business center, several board rooms, and outdoor venues. Each meeting room is outfitted with state-of-the-art technology, including high speed Wi-Fi, sound systems, and video projectors. The hotel also has a group of professional meeting planners that can help you decide what packages you would like to choose for catering and decor, as well as set up any necessary technology throughout the day of the event.
For guests that would like to celebrate their special day at the Live Aqua Beach Resort Cancun, it is possible to book a wedding package directly through the hotel. The standard package requires a minimum of 150 people and includes amenities for both the ceremony and reception, such as valet parking, a three-course meal, waiter service, table linens, glassware, and simple decorations. If you would like to have a Catholic wedding, you will also be given complimentary access to the hotel’s on-site Catholic chapel.
Once a week, guests at the Live Aqua Beach Resort Cancun are welcome to attend a poolside barbeque that features a variety of live musicians and performers. The hotel also periodically hosts themed nights, such as casino nights and silent disco parties. When you check-in upon arrival, you will be provided with an official entertainment calendar that will give you times and locations for all events during the week.
If you will be flying into Cancun International Airport, it is best to either rent your own private car or use a taxi service to take you to the Live Aqua Beach Resort Cancun. Depending on which route you would like to take and the weather at the time, the drive will take you between 20 to 25m. While a private taxi will cost you between 575 to 765 MXN (approximately 30 to 40 USD), a private shuttle service will cost between 1,150 to 1,500 MXN (approximately 60 to 80 USD).(Prices checked 14/05/19).
Live Aqua Beach Resort Cancun is located at Blvd. Kukulcan Km.12.5, Zona Hotelera in Hotel Zone, 5.4 miles from the center of Cancún. Acuario Interactivo is the closest landmark to Live Aqua Beach Resort Cancun.
Check-in time is 3:00 PM and check-out time is 1:00 PM at Live Aqua Beach Resort Cancun.
Yes, Live Aqua Beach Resort Cancun offers free Wi-Fi.
Yes, Live Aqua Beach Resort Cancun offers free parking.
Live Aqua Beach Resort Cancun is 9.3 miles from Cancun. Live Aqua Beach Resort Cancun is 42.8 miles from Cozumel.
Yes, Live Aqua Beach Resort Cancun has a pool onsite.
KAYAK scours the web for all room deals available at Live Aqua Beach Resort Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Live Aqua Beach Resort Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Live Aqua Beach Resort Cancun.
Value for money | 8.3 |
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Distance to city center | 5.4 mi |
Nearest Airport | Cancun |
Distance to airport | 8.8 mi |