Services and conveniences
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Bathroom
Dining
Accessibility and suitability
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General
Things to do
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Media and entertainment
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Pros. Paid $500 for 4 nights, which was a great price. The hotel was well located, near buses to the hotel zone and supermarket's. The staff was super sweet, however the hotel is limited when it comes to resources.
Cons. The lack of resources such as towel and clean sheets. I had to basically fight for towels because they were low in demand. The hotel was fairly clean, but I doubt my sheets, especially the comforterz were. I would pay extra the next time in Cancer for a better hotel.
Pros. Liked not being part of the tourist swarm at the larger hotels. If you want to be closer to the city and culture, this is the place.
Pros. The singers in lobby bar is excellent, the local singers' latin songs interacted with the audience, young and aged people were happy, the songs released the pressure of people daily life from. To a foreigner, it was very impressive these songs has a magic power to touch you, release you. Paul
Cons. The breakfast in lobby restaurant is excellent, not expensive, but delicious.
Pros. The location is good, easy to airport, ADO, market...
Cons. there is no hair dryer, the towels not that good.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the best times to visit the hotel?
The low season is in September, and the high season is in March.
How is the quality of the beds at Hotel Plaza Kokai Cancún?
The beds are extra-long and comfortable, offering a good night's sleep.
Is parking available at the hotel?
Yes, the hotel offers free parking and street parking for guests.
What can I expect from the food quality at the hotel?
The hotel provides a restaurant and bar/lounge with good breakfast options and friendly staff.
How is the cleanliness and customer service at Hotel Plaza Kokai Cancún?
The hotel is clean, with daily housekeeping, and the staff is helpful and accommodating.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from Street Noise
Some guests reported noise disturbances from traffic and outside lights when staying in rooms facing the street. Consider requesting a room away from the main road to ensure a quieter stay.
Check Room Amenities
Several guests mentioned the absence of a fridge in the room. If this is essential for your stay, it's advisable to confirm the availability of specific amenities before booking.
Consider Bringing Earplugs
A few guests noted that hallway noise was audible from their rooms. Packing earplugs might be helpful for light sleepers or those sensitive to noise.
Verify Wi-Fi Reliability
Some guests experienced intermittent Wi-Fi, so if a stable internet connection is crucial, it's recommended to inquire about the Wi-Fi quality or consider alternative connectivity options.
Explore Nearby Dining Options
The hotel's proximity to restaurants and a supermarket was highlighted positively by guests. Consider exploring these nearby dining options for convenience and variety.
Request Room Maintenance
A few guests encountered maintenance issues such as dripping ceilings and plugged sinks. It may be beneficial to promptly report any room maintenance concerns to the staff for resolution.
Inquire About Additional Room Supplies
Some guests reported shortages of towels and bed sheets. It might be helpful to confirm the availability of these supplies, especially for larger groups or extended stays.
Utilize the 24-Hour Reception
The round-the-clock reception was praised for its helpfulness. Take advantage of this service for any inquiries or assistance during your stay, regardless of the time.
Consider Bringing Toiletries
A couple of guests mentioned a lack of certain toiletries, such as hand towels and glasses. Bringing along these items could enhance your comfort during your stay.
Manage Expectations for Pool Use
While the hotel offers a pool, some guests found it to be dirty or unusable. It's advisable to set realistic expectations regarding the pool facilities.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | June |
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High season | December |
Average price (weeknight) | $42 |
Average price (weekend night) | $53 |
Hotel Plaza Kokai Cancún is located at Av Uxmal No 26, Sm 2a in Downtown, 0.6 miles from the center of Cancún. Iglesia cristo rey is the closest landmark to Hotel Plaza Kokai Cancún.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Plaza Kokai Cancún.
Yes, Hotel Plaza Kokai Cancún offers free Wi-Fi.
Hotel Plaza Kokai Cancún is 8.8 miles from Cancun. Hotel Plaza Kokai Cancún is 44.6 miles from Cozumel.
Yes, Hotel Plaza Kokai Cancún has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Plaza Kokai Cancún in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Plaza Kokai Cancún and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Plaza Kokai Cancún.
Value for money | 7.7 |
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Distance to city center | 0.6 mi |
Nearest Airport | Cancun |
Distance to airport | 9.5 mi |