Basics
Services and conveniences
Bathroom
General
Media and entertainment
Parking and transportation
Accessibility and suitability
Outdoor
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Pros. The location,janitor and cook was good.
Cons. The receptionist.
Pros. It was really cheap.
Cons. Extremely loud air conditioner so we had to sleep with ear plugs.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the hotel's unique offerings?
The hotel offers a convenient location near the ADO bus terminal, friendly and helpful staff, and a pool for guests to enjoy.
Is there parking available at the hotel?
Yes, the hotel offers free parking as well as street parking for guests' convenience.
How is the food quality at the hotel?
The hotel does not offer breakfast, but there are many restaurants and shops nearby for guests to explore and enjoy local cuisine.
What can guests expect in terms of cleanliness?
While some guests have mentioned concerns about the cleanliness and condition of the rooms, the hotel provides daily housekeeping and takes measures to ensure guest accommodation is disinfected between stays.
When is the best time to visit the hotel?
The low season is in August, and the high season is in January. Guests may want to consider these times for their visit based on their preferences and travel plans.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Consider Room Selection Carefully
Some guests reported that the rooms did not match the advertised pictures and had a musty odor, moldy smell, and were not well-maintained. It might be beneficial to inquire about the specific room and its condition before booking.
Be Mindful of Noise Levels
Several guests mentioned noise issues, such as loud guests in the lobby, noise from the street, and disruptive behavior in common areas. Light sleepers may want to consider this feedback when choosing a room.
Check for Hot Water Availability
A recurring issue was the lack of hot water in the rooms, which caused inconvenience for guests. It's advisable to confirm the availability of hot water, especially for those who prioritize this amenity.
Verify Wi-Fi Coverage
While the hotel offers free Wi-Fi, it was only available in public areas according to some guests. Those reliant on consistent in-room Wi-Fi may want to verify the coverage before booking.
Assess Cleanliness and Maintenance
Some guests expressed concerns about cleanliness, including dirty rooms, moldy odors, and unclean bathrooms. Potential guests may want to consider recent reviews to gauge the current state of cleanliness and maintenance.
Be Aware of Pool Conditions
The pool area did not meet the expectations of some guests, with reports of no lounge chairs and cleanliness issues. Guests with a strong interest in the pool should be mindful of this feedback.
Consider Safety and Comfort
Several guests expressed discomfort due to the presence of a specific demographic group dominating the common areas. Female travelers, in particular, may want to consider this aspect for their comfort and safety.
Inquire About Specific Amenities
Some guests were disappointed by the absence of certain amenities, such as breakfast and in-room Wi-Fi, despite expectations. It's advisable to confirm the availability of specific amenities before arrival.
Plan for Transportation
The hotel's proximity to the ADO bus station was highlighted as a convenience by many guests. Travelers relying on public transportation may find this location advantageous.
Manage Expectations for Budget Accommodation
While the hotel offers budget-friendly options and a convenient location, guests noted that the rooms were basic and the hotel required updates. It's important to set realistic expectations for the accommodation.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | October |
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High season | December |
Average price (weeknight) | $39 |
Average price (weekend night) | $39 |
Hotel Hacienda Cancun is located at Av. Sunyaxchen Lote 39 y 40 in Downtown, 0.4 miles from the center of Cancún. Parque Las Palapas is the closest landmark to Hotel Hacienda Cancun.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hotel Hacienda Cancun.
Yes, Hotel Hacienda Cancun offers free Wi-Fi.
Hotel Hacienda Cancun is 9.1 miles from Cancun. Hotel Hacienda Cancun is 45 miles from Cozumel.
Yes, Hotel Hacienda Cancun has a pool onsite.
KAYAK scours the web for all room deals available at Hotel Hacienda Cancun in Cancún and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hotel Hacienda Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hotel Hacienda Cancun.
Value for money | 7.4 |
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Distance to city center | 0.4 mi |
Nearest Airport | Cancun |
Distance to airport | 9.2 mi |