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Sofitel Auckland Viaduct Harbour
5 stars

Sofitel Auckland Viaduct Harbour

21 Viaduct Harbour Avenue, Auckland 1010, New Zealand
Auckland, New Zealand
See location+64 9909 9000
From
$177
Cheapest

rate per night

8.3
Great
based on 916 reviews
916 reviews

Photos of Sofitel Auckland Viaduct Harbour

About Sofitel Auckland Viaduct Harbour

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi for free

The Sofitel Auckland Viaduct Harbour is located at the Viaduct Basin Entertainment Area in Auckland, New Zealand. It is in the central business district and less than 3,000 feet from the train and bus station at Britomart Transport Center. This romantic five-star hotel is only 12 miles from Auckland International Airport. It has 172 air-conditioned, non-smoking guest rooms. The hotel offers parking, has conference facilities, and provides a pool for guest use.

There are several rooms to choose from at this hotel, some of which feature an atrium or marina view. Even the simplest rooms come with a small private balcony and floor-to-ceiling windows to let in the daylight. There is a marble bathroom with a rain shower, deep soaking bathtub, and French Lanvin amenities. The rooms have a MyBed, a work desk, espresso machine, BOSE sound system, and LCD television. There is also iPod connectivity and an in-room safe for every room.

This hotel has several restaurants including Lava Dining, which is open for breakfast, lunch, and dinner. Sabrage Bar is located in the lobby and offers a selection of beer and cocktails. 21 Viaduct Café is also available with coffee and snacks to enjoy on the run or inside the casual restaurant.

The area where the hotel is located has many attractions including Westhaven Promenade, Viaduct Harbour, and Wynyard Quarter. The Auckland Fish Market is alright right down the street for guests to explore.

Latest deals for Sofitel Auckland Viaduct Harbour

Thu 11/7
Fri 11/8
Luxury room
bed type unknown
1 king bed
1 king bed
King room
bed type unknown
1 king bed
bed type unknown
Superior room
bed type unknown
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, not including taxes and fees

Amenities at Sofitel Auckland Viaduct Harbour

  • Indoor pool
  • Spa and wellness center
  • Fitness center
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Services and conveniences

  • ATM on-site
  • Business center
  • Car rental
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Trash cans
  • Conditioner

General

  • Executive lounge access
  • Interconnected room(s) available
  • Lockers
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Spa and wellness center
  • Massage
  • Sauna

Media and entertainment

  • Cable or satellite TV
  • Pay-per-view channels
  • Streaming service
  • Radio
  • Shared lounge/TV area
  • TV
  • Smartphone dock

Things to do

  • Bicycle rental
  • Fishing
  • Canoeing
  • Cycling
  • Hiking

Parking and transportation

  • Parking
  • Private parking
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Accessibility and suitability

  • No smoking
  • Increased accessibility
  • Elevator

Bedroom

  • Alarm clock
  • Clothes rack
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Outdoor

  • Terrace/Patio
  • Balcony

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness center

Reviews of Sofitel Auckland Viaduct Harbour

8.3
Very good916 verified reviews
Pros +
Cons -

Show reviews that mention

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10Wonderful
Anonymous, Sep 2019

Pros. great friendly service, very attentive and centrally located. nice environment, bar downstairs and a nice restaurant for breakfast. they also have a cafe shop, which I didn't get to go.

Cons. none

10Wonderful
Cody, Apr 2019

Pros. Comfortable and beautiful design. Great service.

Cons. Breakfasts are quite expensive at the restaurant.

7.1Good
Jonah, Sep 2017

Pros. Great staff. Good location.

Cons. Room temperature controls were terrible. Pillows were not great. Bed was small.

9.4Wonderful
Anonymous, Jan 2017

Pros. the staff were beyond excellent with their customer service. We had difficulties with travel and they were very supportive. The facility is beautiful.

Cons. One of the worst desserts I've ever had and my breakfast salmon omelette was very fishy tasting. There are not really good views despite the location. We paid for a water/harbor view, but it was really a city view with view of a boat. Most of the rooms look either onto the city, other rooms or over the street and businesses across the street. Seems like at least the restaurant should be located where it has great views - but it has no views, unless you sit outside.

10Wonderful
Anonymous, Jan 2017

Pros. Great staff, wonderful room!!! :0)

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What are the highlights of the hotel's amenities?

The hotel offers a range of amenities including an indoor pool, spa and wellness center, fitness center, and bicycle rental for guests to enjoy.

What can guests expect from the hotel's dining options?

The hotel has several restaurants including Lava Dining, which is open for breakfast, lunch, and dinner, and Sabrage Bar in the lobby offering a selection of beer and cocktails. 21 Viaduct Café is also available with coffee and snacks to enjoy on the run or inside the casual restaurant.

What practical services are available at the hotel?

The hotel provides practical services such as wake-up service, car rental, room service, and tour desk, ensuring guests have a convenient and comfortable stay.

What are guests saying about the hotel's cleanliness?

Guests have praised the hotel for being very clean and tidy, with lovely staff providing exceptional service.

When is the best time to visit the hotel?

The high season is in March, offering a great time to visit and enjoy the hotel's superb location and facilities.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a View

Several guests recommended choosing a room with a marina view, as it offers a more pleasant experience compared to views of a bus depot or office buildings.

Consider Room Selection Carefully

Some guests advised confirming the room view directly with the hotel to avoid disappointment, as the actual view may not align with the initial booking description.

Explore Nearby Attractions

Take advantage of the hotel's proximity to Viaduct Harbour, Sky Tower, and the New Zealand Maritime Museum, offering convenient access to popular attractions.

Check Club Access Limitations

If considering club access, be aware that some guests found the offerings to be limited in terms of food and drinks, and lacking concierge service.

Be Mindful of Noise Levels

Guests reported noise disturbances from nearby construction sites and office renovation, so it may be beneficial to inquire about potential noise issues when booking.

Verify Air Conditioning Functionality

Some guests experienced issues with the air conditioning, leading to uncomfortable room temperatures, so it may be wise to confirm the functionality of this amenity.

Coordinate Room Requests

If specific room requirements are needed, such as a change in room due to noise or view issues, it's advisable to communicate these needs clearly with the hotel staff.

Manage Expectations for Breakfast

While the breakfast was praised by some, others found it to be less generous considering the cost, suggesting a varied experience with the breakfast offerings.

Confirm Check-Out Charges

Several guests encountered issues with unexpected charges after check-out, particularly related to mini-bar items, emphasizing the importance of reviewing final bills carefully.

Seek Clarification on Transportation Services

Some guests experienced challenges with transportation arrangements made by the hotel, indicating the need for clear communication and confirmation of such services.

Location

21 Viaduct Harbour Avenue, Auckland 1010

What's nearby

  • Viaduct Harbour420 yd
  • Sky Tower0.4 mi
  • New Zealand Maritime Museum0.4 mi
  • Queen Street Shopping District0.5 mi
  • Aotea Square0.6 mi
  • Albert Park0.7 mi
  • Auckland Harbour Bridge1.2 mi
  • Auckland Domain1.4 mi
  • Auckland War Memorial Museum1.6 mi
  • Auckland Zoo2.5 mi
  • Cheltenham Beach3.2 mi
  • Kelly Tarlton's Sea Life Aquarium3.3 mi

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Sofitel Auckland Viaduct Harbour

Low season

September

High season

November

Average price (weeknight)

$271

Average price (weekend night)

$283
Cheapest month to stay with an average 22% drop in price.
Most expensive month to stay with an average 53% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Sofitel Auckland Viaduct Harbour

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Sofitel Auckland Viaduct Harbour

  • If you’re after a cheap room at Sofitel Auckland Viaduct Harbour, then you should consider staying during the low season. The cheapest deals can generally be found in September and May.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Sofitel Auckland Viaduct Harbour, plan to stay on a Thursday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Sofitel Auckland Viaduct Harbour was booked for on KAYAK in the last 2 weeks was $232, while the most expensive was $232.
  • How long should you stay at Sofitel Auckland Viaduct Harbour? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sofitel Auckland Viaduct Harbour

  • Where is Sofitel Auckland Viaduct Harbour located?

    Sofitel Auckland Viaduct Harbour is located at 21 Viaduct Harbour Avenue in Central Business District, 0.5 miles from the center of Auckland. Viaduct Harbour is the closest landmark to Sofitel Auckland Viaduct Harbour.

  • When is check-in time and check-out time at Sofitel Auckland Viaduct Harbour?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Sofitel Auckland Viaduct Harbour.

  • Does Sofitel Auckland Viaduct Harbour offer free Wi-Fi?

    Yes, Sofitel Auckland Viaduct Harbour offers free Wi-Fi.

  • How far is Sofitel Auckland Viaduct Harbour from the airport?

    Sofitel Auckland Viaduct Harbour is 11.3 miles from Auckland Intl. Sofitel Auckland Viaduct Harbour is 51.7 miles from Whitianga.

  • Does Sofitel Auckland Viaduct Harbour have a pool?

    Yes, Sofitel Auckland Viaduct Harbour has a pool onsite.

  • How does KAYAK find such great Sofitel Auckland Viaduct Harbour hotel deals?

    KAYAK scours the web for all room deals available at Sofitel Auckland Viaduct Harbour in Auckland and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sofitel Auckland Viaduct Harbour and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sofitel Auckland Viaduct Harbour.

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4-star hotel
40% cheaperMarsden Viaduct Hotel8.2 Excellent (4,283 reviews)0.01 miIndoor pool, beachfront, Spa and wellness center$134+
5-star hotel
35% cheaperAstra Apartments Auckland Lighter Quay0.09 mi$144+
5-star hotel
21% cheaperQT Auckland8.7 Excellent (2,528 reviews)0.12 miFitness center, Restaurant, Bar/Lounge$174+
5-star hotel
21% cheaperQT Auckland8.7 Excellent (2,528 reviews)0.12 miFitness center, Restaurant, Bar/Lounge$174+
4-star hotel
62% cheaperTravelodge Hotel Auckland Wynyard Quarter8.5 Excellent (3,770 reviews)0.05 miWi-Fi, Tea/coffee maker, Coffee machine$85+
4-star hotel
40% cheaperMarsden Viaduct Hotel8.2 Excellent (4,283 reviews)0.01 miIndoor pool, beachfront, Spa and wellness center$134+
5-star hotel
35% cheaperAstra Apartments Auckland Lighter Quay0.09 mi$144+

Good to know

Value for money

7.8

Distance to city center

0.5 mi

Nearest Airport

Auckland Intl

Distance to airport

11.2 mi