Hilton Garden Inn Asheville is set in the lush Blue Ridge Mountain town of Asheville, North Carolina. It is conveniently located just off 1-240, and within walking distance of several sights, attractions, restaurants, bars, galleries, and shops in downtown Asheville. The hotel is an ideal option for business or leisure travelers seeking a laid-back, comfortable accommodation.
The 140 guest rooms feature warm decor and cozy, modern furnishings. Guests can choose from king rooms, deluxe king rooms, junior king suite rooms, corner king rooms, accessible king rooms, queen rooms with two beds, accessible queen rooms, and double queen rooms. All rooms are pet-friendly and kid-friendly. Kids under 17 stay for free with a paying adult.
All guest rooms feature complimentary high-speed wireless Internet, flat-screen televisions, minifridges, microwaves, en suite bathrooms, complimentary toiletries, plush bedding, a workspace with desk and chair, air-conditioning, minifridges, microwaves, and daily housekeeping services. Some rooms feature spacious living rooms areas and pull-out sofas.
Paid parking is available onsite. Complimentary high-speed wireless Internet is available throughout the hotel grounds. Full laundry services can be provided for an additional charge. Business travelers can utilize the onsite business center with meeting rooms and fax/photocopying services. Guests can unwind in the outdoor swimming pool or exercise at the onsite fitness center featuring a gym with free weights and exercise machines.
The onsite cafe serves a casual menu with breakfast, lunch, and dinner offerings. The laid-back rooftop bar features views of the surrounding mountains and downtown area.
Services and conveniences
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Dining
Accessibility and suitability
General
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Pros. Staff is poorly trained. The facilities are poorly kept. It is not worth the price.
Pros. Everyone was very friendly and helpful.
Cons. Had trouble with wifi connection.
Cons. I have stayed at countless Hiltons's and they never make it easy to use their wifi. It should not be that hard, but once again I have to call their IT help to get connected. A second call was required to get their tv to work. I am becoming increasingly dissatisfied with Hilton
Pros. - Room was clean - Bed was comfortable - Staff was nice - Walking distance to downtown Asheville
Cons. - No water pressure in the shower. After a rough 3 day film shoot I wanted only two things. A good night sleep and a long hot steamy shower. The bed was comfortable and I slept well, but the shower was a joke. I'm not exaggerating. The water doesn't even shoot out in a straight line, it just drizzles out of the shower head. Took me about half an hour to get shampoo out of my hair. - Breakfast is not included in the room price and it's not very good. You're better off going somewhere else for breakfast.
Pros. Nice hotel and good location.
Cons. Lots of police/fire sirens during the middle of the night. Fan in the room was very loud. I booked a king bed through Kayak and Kayak reserved us a queen room. Hotel was booked when we arrived and couldn't switch rooms. First time using Kayak... Not impressed sine I payed for a king room.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the room options available at Hilton Garden Inn Asheville Downtown?
The hotel offers a variety of room options including king rooms, deluxe king rooms, junior king suite rooms, corner king rooms, accessible king rooms, queen rooms with two beds, accessible queen rooms, and double queen rooms. All rooms are pet-friendly and kid-friendly.
What amenities are available at Hilton Garden Inn Asheville Downtown?
The hotel offers amenities such as an outdoor pool, fitness center, onsite cafe serving breakfast, lunch, and dinner, rooftop bar, complimentary high-speed wireless Internet, and full laundry services for an additional charge.
What do guests appreciate about the hotel's location?
Guests appreciate the hotel's convenient location at the intersection of two main roads in town, near the interstate, and within walking distance of downtown Asheville. The hotel also provides a shuttle service for added convenience.
What are some common concerns about the hotel?
Some guests have expressed concerns about the extra charge for parking, the quality of breakfast, and the noise level in certain rooms. Additionally, there have been mentions of issues with room amenities and customer service.
When is the best time to visit Hilton Garden Inn Asheville Downtown?
The high season at the hotel is in May, while the low season is in October. Visitors can plan their stay accordingly to enjoy the best of what the hotel and the surrounding area have to offer.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room Away from the Street
Some guests mentioned that rooms facing the street can be noisy at night due to traffic, so consider requesting a room away from the street for a quieter stay.
Take Advantage of the Shuttle Service
The hotel offers a complimentary shuttle service, which guests found convenient for getting around downtown. Utilize this service to save on transportation costs.
Consider Bringing Earplugs
Due to the hotel's location near an intersection, some guests recommended bringing earplugs to ensure a good night's sleep, especially if staying in a room facing the street.
Enjoy the Rooftop Bar
Guests enjoyed the rooftop bar's atmosphere and views. It's a great spot to unwind and enjoy a drink after a day of exploring Asheville.
Check Room Amenities
Some guests found the room amenities to be lacking, such as the absence of a safe. It's advisable to check the room amenities beforehand and make any necessary arrangements with the hotel.
Take Advantage of the Onsite Restaurant
The onsite cafe received positive feedback for its casual menu and offerings. Consider dining at the hotel for convenience and good food.
Be Mindful of Additional Costs
Some guests mentioned extra charges for parking and breakfast. Keep this in mind when budgeting for your stay and consider booking a package that includes these amenities.
Utilize the Fitness Center
The hotel's fitness center was praised for its equipment and facilities. Take advantage of this amenity to stay active during your stay.
Request a High-Floor Room
For a quieter experience, consider requesting a room on a higher floor to minimize noise from the surrounding area.
Engage with the Friendly Staff
Many guests appreciated the helpful and friendly staff. Don't hesitate to engage with them for recommendations or assistance during your stay.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Low season | January |
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High season | September |
Average price (weeknight) | $202 |
Average price (weekend night) | $248 |
If you prefer public transportation, there is the Asheville ART bus system that has a stop at Airport Road and Terminal Drive that you can get to with the airport shuttle, which will take you to a stop at College Street and Charlotte Street, a short walk to the Hilton Garden Inn Asheville Downtown. This may require one transfer. If you prefer a more direct ride to the hotel, you can grab a taxi or hail a ride using an app such as Uber or Lyft.
A stand-out amenity offered by the Hilton Garden Inn Asheville Downtown that may make it the best choice for you is its complimentary shuttle service. While the hotel is located in walking distance of many attractions, shops, and eateries in downtown Asheville, the shuttle is a lovely convenience for when you do not want to walk or if you want to travel a little further around town. It runs on a regular schedule of about every 20 min, and you can also arrange or call for it to come pick you up when you’re ready to head back to the hotel.
The Hilton Garden Inn Asheville Downtown is home to a local favorite, the Pillar Rooftop Bar and Kitchen, one of the largest rooftop bars in Ashville. Just an elevator ride from your room, you can sit and enjoy dinner and drinks, featuring locally sourced ingredients, with views across Asheville to the mountains. There is outside seating, with a fire pit for chilly nights, and there is also indoor seating if you prefer.
If you plan on arriving in Asheville early in the morning, you may want to check in to your room before the standard 3 pm. Alternatively, you may want to use your hotel room for a little longer than the set check out time of 12 pm. In either case, you can contact the Hilton Garden Inn and request an early check in or a late check out, and they will do their best to accommodate you, usually at no extra charge.
When traveling to Asheville on business, the Hilton Garden Inn Asheville Downtown is an excellent choice. You will have access to a fully equipped business center that is available 24 hours a day, with complimentary fax, copying, and printing. Most rooms have a workspace with a desk and ergonomic chair, and some offer complimentary remote printing as well. And if you need to host a meeting, large or small, the hotel features over 4,000-square-feet of space over four rooms, which can accommodate small meetings of five or a reception for 100 guests.
Hilton Garden Inn Asheville Downtown is located at 309 College Street, 0.3 miles from the center of Asheville. Asheville City Hall is the closest landmark to Hilton Garden Inn Asheville Downtown.
Check-in time is 3:00 PM and check-out time is 12:00 PM at Hilton Garden Inn Asheville Downtown.
Yes, Hilton Garden Inn Asheville Downtown offers free Wi-Fi.
Hilton Garden Inn Asheville Downtown is 11.1 miles from Asheville Regional. Hilton Garden Inn Asheville Downtown is 52 miles from Greenville.
Yes, Hilton Garden Inn Asheville Downtown has a pool onsite.
KAYAK scours the web for all room deals available at Hilton Garden Inn Asheville Downtown in Asheville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Garden Inn Asheville Downtown and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Garden Inn Asheville Downtown.
Value for money | 8.5 |
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Distance to city center | 0.3 mi |
Nearest Airport | Asheville Regional |
Distance to airport | 11.1 mi |