Short flight so no entertainment, turbulence so no food service - overall flight as expected
Short flight so no entertainment, turbulence so no food service - overall flight as expected
Great meal. Best seats ever! They need to teach other airlines how to do that.
Overall excellent but the Captain kept the seat belt sign on for far too long, especially at the beginning and end of the flight. It was 2 hours after take-off before the crew were able to start the service (on an 11 hour night flight, reducing our sleeping time) and the seat belt sign on went on during breakfast (90 mins before landing) and was not turned off again until we landed. This made for an uncomfortable journey of trying to limit fluid intake because it was unclear when the toilets would be available for use.
Food was not good. We asked for Muslim food and it was weird tasteless type of boiled veges.
Crew were pleasant, happy to be there and were a joy to be around. Entire operation was professional, well thought out and ran like a Swiss clock.
United flight from SFO to PDX was cancelled. I will ask for a refund. Had to book on Alaska
They announced food service but then never came around. We also couldn’t land so kept trying to get to runway and then had to come up and go around happened like 3 times and cause the child next to me to start throwing up
There was a snafu with confirming seats at check which left us in limbo for the second leg of our trip. I believe the ANZ app is not well integrated with the systems at the terminal resulting in this disconcerting error.
Flight attendants are always pleasant and helpful. Pilot kept us updated.
Just a hiccup being added to the NZ Traveller Declaration a bit late.
flight delayed, wait in crowded gate. staff inattentive. had to remind them to get my coat from their closet. not many new movies, media choices were limited (nothing compared to Emirates.)
BA Airbus A380 BC upstairs had 2 3 2 layout. The seat was comfy but access for those in middle or window seats had to climb over others fest to get to ailse when seats in bed mode. The layout was not nearly as private as other layouts. The staff was amazing as well as the food. Most airline food is average but this was restaurant quality.
All things were below standard. There were 2 crew on the flights but didn't ask for water. The flight connection was poor for 4 hours.
Following a marathon flight riddled by delays and changes from Santiago, Chile, my flight to Melbourne from Sydney was on schedule but I was transferred to the next flight. The reason by ticketing and the floor manager was I missed the entry to flight by one minute! That's right, the emphasised that if I was 1 minute earlier I would be on the flight. I asked what was the point them emphasising 1minute overdue and how that helped me or the situation. They didn't care at all. Replying that if it was one minute earlier they would've done something and smirking delivering the information. Australian's do call Australia home, Qantas calls Australian's suckers.
1) crackly headphone jack 2) one of the emergency seats recline. Usually second row does. But in this case neither did 3) food was scrambled eggs or fruit. 4) fruit should not be the option to eggs 5)miserable unpleasant crew not a smile. Thought that was a virgin thing
Amazing! Was put on the earlier flight and I requested for an aisle seat and was given it. Thanks Qantas!
The staff we fantastic and seemed to work very well with each other
Don’t like last minute airline change. Not able to choose seat earlier.
It was nice having space in the way back where it thinned out with passengers, most folks in the far back were able to lay down and sleep. That was a pleasant surprise. Made the 15 hr flight go by pretty smooth, watching a few movies and resting. I had previously never used an airplane toilet, but finally used one. It wasn't too bad. All workers were very helpful and friendly. Their hospitality was welcomed as well
It's only a short trip from Sydney to Melbourne, which i have done many times. The trip met my expectations
WiFi connected but only let you go to the AA website, not even text messaging worked.
The flight was awful. Apart from the flight delays, it was bumpy and uncomfortable. I feared for my life.
lounge was the highlight - seats weren't that comfortable - it was a full flight but no complaints
Being back games on the in-flight entertainment. Also your flight attendants need a break, raise, or overall attitude adjustment.
delayed and had to switch planes because first plane was broken.
American always delays flight so it stressful getting the next connection
3.5 hour delay!!! No plane for hours, mechanical issues and poor communication from airline. Horrible! Supposed to land at 8:54, landed at 12:32!
My girlfriend missed her flight to Aruba so she had to book a new flight down and American cancelled her flight back because of missing the flight down, so she had to book a separate flight back also. Pretty ridiculous that she had to book a new round trip for missing her initial departure.
The gate agent Sasir was rude and disrespect as we boarded
Flight delayed several hours so missed connection. Plane boarded from the front to the back made things excessively slow to board Seats to narrow and I'm a very slim person Food was awful - had diarrhea for hours after eating it Heathrow transfer was a nightmare... few people at security, check through took over an hour. No one seemed to be in a good mood of the staff. They all seemed annoyed by their jobs. One large argument between manager and his staff. It will be difficult for me to consider flying BA again after such an experience - certainly will reconsider ever flying through Heathrow again.
Inexperienced crew. Food was so so. They lost my luggage on a direct flight. Was flying business so my luggage was priority. Not impressed.
I liked the early check in. Flight was a bit bumpy due yo weather. Overall, everything went well.
It was awful. For a 37 minute flight time,we had 1:30 hours delay. If someone had a connection flight he or she couldn’t reach for sure. The only positive point was online check in.
Limited snack options cause the snack vendor was on strike
The 6 hour delay with minimal updates was not handled well. After many complaints from most of the un-boarded passengers, food vouchers were offered. The catering strike meant there was no food or snacks on the plane. Beverage service was heavily impacted, only water or juice was available. The staff at the gate was kind enough to inform that "if you want to eat on the plane, you will need to bring it on when boarding".
It was an excellent experience, traveling from Toronto to Denver with United.
Ontime boarding. Almost 1 hour take off delay. We could have boarded slightly later since the pilots were in traffic
I go am isle seat because it was half empty Food strike no food available
Flight was delayed, jeopardizing the following connections. Food was terrible. Crew was great.
This was the first AC flight in a long time that we experienced no delays or frustrations. The gate attendant was extremely polite and accommodating to my husband who has Parkinson’s disease which made boarding extremely stress free. Flight departed ON TIME and was a smooth ride. If only all my AC experiences could be like this.