We waited to takeoff for about 1 hour delay for a 20 min flight.
We waited to takeoff for about 1 hour delay for a 20 min flight.
It was delayed several hours which delayed our connection in Denver. Not happy.
There was no lounge for passengers waiting before boarding the aircraft at F65, so passengers are just sitting on the floor or just spread everywhere the premises before boarding.
By in large it was a good experience. The flight crew was great and that's the most important to me. Boarding was fine.
The food was bad . I didn’t like it . And also my baggage was lost in my first stop
Food choice was poor and we had to buy on board snacks.
Lufthansa really doesn’t care. Had my 11yr old sitting in a different aisle than me. Ticketing and staff and boarding said they couldn’t do anything!!! Typical Lufthansa flight…always the same!
Internet was not working for a bet . Hard to order food with our credit card because it was not in your system .
Only major irritant: we were in row 40 sitting directly below announcement speaker. Music during boarding was painfully loud even with ear plugs in. Default sound level for announcements over entertainment system was set much higher than level I set for my headphones, so you get "blasted" when an announcement came on.
The crew was not friendly . Service was poor. Food was not great. It was also an older plane that ha some equipment issue.