The flight was delayed several times without explanation. The seats were terribly uncomfortable and wifi isn’t included. All these make for a less than ideal flight.
The flight was delayed several times without explanation. The seats were terribly uncomfortable and wifi isn’t included. All these make for a less than ideal flight.
Delayed so that missed connecting flight. Connecting flight was also delayed on the tarmac but they closed the gate before the rescheduled time.
Took off over an hour late with multiple mechanical issues. Gate agent in Dallas was lazy and was slow as molasses. Had a line 10 people long. Spirit bad..
They gave my seat away although it was a connecting flight with them and the flight was a bit delayed.
Delayed flight, few announcements with information, no comps, cluster f boarding because zones weren’t spread out and announced loud and repeatedly, staff did their job -nothing more nothing less, annoying kids were speaking and kicking the heck out of the back of my seat and parents weren’t willing to parent… so another typical day of air travel in the US.,
Got a much appreciated surprise upgrade to an exit row and the crew was very friendly and helpful.
I had purchased a ticket that allowed one check bag yet I was still charged for my bag! the lady at the ticket counter was rude and condescending.
We truly had not one problem. Nive enough to receive an upgrade. Flight attendants were extremely friendly and cheeful. Gladly will continue to fly American.
We were delayed because of a maintenance issue, and our 90 min flight was delayed by 90 min . Our connection was also delayed so that worked in our favor or else we wouldn’t get to our destination. We arrived 2 hrs later than planned.
Seats were comfortable. Bathroom was large and fairly clean. Flight attendants were okay