Free wifi. Already pay a ridiculous fee for checking bags. With all those profits, snacks and entertainment should be better than 1990s
Free wifi. Already pay a ridiculous fee for checking bags. With all those profits, snacks and entertainment should be better than 1990s
The crew members were wonderful. When we encountered a little turbulence, the pilots let us know and provided an estimate of how long it would last. Another nice amenity: every seat has AC power outlets and USB ports. It was a 6-hour flight, which seems a bit much for a single-aisle jet: over 200 passengers with access to only 3 restrooms (assuming you time it right and won't be blocked in by beverage carts); food is mediocre, over-priced, and (if you failed to reserve a meal ahead of time) the flight attendants have to process food/meal sales in the aisle. To access any entertainment, you must use your own device to log on to the plane's wi-fi (or bring your own entertainment).
The queue before check-in was long and slow moving due to too few desks being open. THEN, WHEN WE FINALLY REACHED THE CHECK-IN DESK WE WERE CHARGED US$70 FOR 2 BAGS. What rubbed salt into the wound was the incredible number of large bags in people’s “carry on”.
Plane was very cold, but other than that, it was a perfect flight
My baggage did not with me , which upset the item that were inside as gifts . Well over 24 hours .
The flight itself went well, except it left 1.5 hours late, and about 10 of us missed our Alaska Airlines connection by minutes; they wouldn't hold the plane, even though our arrival delay was caused by Alaska. No gluten-free options among the snacks; you had to order meals separately, but there was no consideration for food sensitivities. NO TELEVISION on a flight from Washington, DC to Seattle or from Seattle to Anchorage. I didn't know that ANY airlines offering cross-country flights didn't have screens for entertainment. This alone is a "never again" for me.
Full flight where I had another passenger sitting in middle seat who said that he had lost 250 lbs from 500. The stewardess on exiting the flight advise me that I was going to receive a refund. I thought she was talking about another passenger. The stewardess saw that to make him comfortable I had lifted the armrest and flew for 5 hours to Seattle from Reagan DCA with a portion of his body on my seat. I survived. I flight to remember!!!!
Great first time experience for me. The gate agent at the Anchorage location was so helpful. Definitely will be booking more on Alaska.
Delayed an hour and sat without updates. Ended up an hour late to destination
The flight was decent again if there was a place that you could put crying children that would be great. Or maybe make a rule against allowing infants on the plane.