Save up to 38%Compare multiple travel sites with one search.
Free to useThere are no hidden charges or fees.
Filter your dealsFilter by car type, brand and more. Instantly customise your results.
Book with flexibilityUse our "free cancellation" filter for maximum flexibility at no extra cost.
3 locations in Liberia
Filters
Reviews
2.0 Poor
Sep 2023
10.0 Wonderful
May 2021
Pros:
Pick up and drop off were very easy. Everyone was so nice. We also experienced a problem after we headed south. The Jaco Alamo office was very quick to fix the problem and get us back on the road. Gracias!!Cons:
Well, the Alamo complete insurance package is crazy expensive2.0 Poor
Jan 2021
Pros:
Great staff. Easy process. Clean car.Cons:
Hidden fees and required insurance resulted in a 3x increase to quoted rate from website. Instead of $246.93, total cost was $735.13. Kayak is a joke. This is the ultimate rip-off as there was no way to accurately compare REAL cost of the rental. Further, the front end of this car was in terrible shape. At the first bump encountered, the left front end slammed loudly - which was an indicator of a car that was unsafe to drive. Very disappointed is an understatement.9.6 Wonderful
Feb 2018
Pros:
The staff are so kind and helpful. We have only had great experiences with Alamo and this was no different. Easy pickup and drop off.Cons:
The vehicle was on the older side and had an after market radio which didn't work all that well. Not a big deal though7.6 Good
Dec 2017
Pros:
Swapped out a car with mechanical problem very quickly.Cons:
The insurance rates6.0 Okay
Aug 2017
Pros:
Relatively cheap Staff was helpful Upgraded for minimum ($5 a day) chargeCons:
I wasn't told I needed 3rd party car insurance in Costa Rica (not just collision insurance; apparently it's the law) until I was at the Alamo office trying to pick up my car. This was a complete surprise and about doubled the cost of my rental car. Also, the Alamo office next to San Juan International Airpirt was VERY difficult to find. We spent about an hour driving around and talked to 3 different professionals (and got 3 different locations).One location in Liberia
Filters
Reviews
2.0 Poor
Mar 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
10.0 Wonderful
Feb 2024
4.0 Mediocre
Feb 2024
2.0 Poor
Jan 2024
One location in Liberia
Filters
Reviews
2.0 Poor
Mar 2017
Pros:
They helped call around to find another rental agency that had a car for us around the same price point. It didn't work though because their age policy was different.Cons:
There was no car. We went to pick it up and they hadn't received our request and didn't even have the caright we reserved.4 locations in Liberia
Filters
Reviews
4.0 Mediocre
Apr 2021
Pros:
Pick up was a nightmare. We were completely lied to about the price online. When we just so happen to have printed out the pricing we were given online they did give us a discount but still at about double the price we agreed to.Cons:
You need to vet your providers prior to displaying prices. The price you listed vs the price we had to pay was vastly different.4.4 Mediocre
Mar 2017
Pros:
Pick was OK, good services...a little unstructured but wanted to make sure I knew everythingCons:
Drop off, paid for full coverage had 2 flats and tried to make me admit to an accident/mark on the car. All I wanted was an apology for all the bald tires and the wanted me to fill out paperwork. I paid for full-all coverage and I should not have had as many issues as I did for that much money9.2 Wonderful
Feb 2017
Pros:
The vehicle was exactly what was advertised. It was a Diahatsu Bego, automatic, all wheel drive, with no bells or whistles. Despite the worst roads I had ever driven on (Monteverde), the vehicle ran like a champ. I was very nervous about check in and check out. We took video of the SUV at checkout. The return was very smooth. They had many vehicles to check in so I'm glad we arrived early.Cons:
We used our credit card for collision and paid bought the mandatory liability through National. They insisted it was $24/day (required), when I was told over the phone $12/day. Only when I told him this did he show the options for the two. Ultimately we did go with the 0 deductible $24/day over the 80/20 liability.8.0 Very good
Jan 2017
Cons:
National wouldn't honor the insurance I was encouraged to purchase when I reserved the car online. Total waste of $70!! After loading the car we found out the air conditioner didn't work, had to go though whole check out process again for another car.2.0 Poor
Oct 2016
Pros:
They gave me my money backCons:
They show a picture of a Toyota RAV4 as the model on offer, which is very powerful, but changed their fleet to weakling Suzuki's without advertising it.One location in Liberia
Filters
Reviews
5.2 Fair
Apr 2017
Pros:
The car itself was fine, I got the exact model I reserved, aside from a couple dings was in very good shape and fairly low mileage. Airport transfer was easy enough, they pick-up curbside and didn't keep me waiting very long.Cons:
Aggressively try to upsell you on their insurance plans. Keep in mind, Costa Rica DOES have some fairly strict liability insurance requirements for rental cars. That said, I know the laws in CR and had purchased a full zero-liability insurance policy for my trip. At the time of pick-up, they "maneuvered" their figures when trying to get me to use their insurance plan, which was shady from the get go. My biggest issue was that they DID end up changing me for $78 in insurance (and several other fees) without my permission! I am currently contesting the charge with AMEX, but I ended up being charged over $100 more than the quote from Kayak, without my permission. Shop elsewhere.10.0 Wonderful
Mar 2017
Pros:
Friendly, clean car, full of gas, no hassle insurance.2.0 Poor
Jan 2017
Pros:
Please call me at 7327540605 didn't get rental. Dollar told me they don't use your company for rentals please call meOne location in Liberia
Filters
Reviews
10.0 Wonderful
Dec 2019
Pros:
Staff great to deal with2.0 Poor
Feb 2018
Pros:
NothingCons:
I reserved an automatic SUV a week in advance. When I got there they told me they only have manual pickup tucks and told me I was SOL, had no other options and my only choice was take that at the same rate or cancel my reservation. We cancelled and went to Enterprise. Do yourself a favor and avoid at all cost!10.0 Wonderful
Jan 2018
Pros:
Friendly staff, quick process, and decent price. Made a 10-day reservation for an SUV for about $325, and had to pay the local insurance for the vehicle. In the grand scheme of the cost and everything that went with it, it was totally worth it.10.0 Wonderful
Aug 2017
Pros:
The folks at the ACE office in Liberia, CR were absolutely wonderful!One location in Liberia
Filters
Reviews
4.0 Mediocre
May 2018
Pros:
Car was fine, and I was able to drop it off at the airport before they opened.Cons:
I showed them the letter from Wells Fargo stating that my Visa covers collision damage "up to the entire value of the vehicle" but they refused to accept it because it did not show a dollar limit. Never had this problem before with any rental company in my last 15 Costa Rica rentals.10.0 Wonderful
Dec 2017
Pros:
Quick service with a smile.3.6 Poor
Sep 2017
Cons:
The surprise insurance add on, that was WAY BEYOND what was expected and not advertised in the on-line price. Also told there was no option, had to pay for it.2.0 Poor
Apr 2017
Pros:
NothingCons:
I called their international number to provide my flight information and was assured that someone's would be there to pick me up when I arrived even if my flight was delayed. I was left stranded at the airport with no car and had to rush make alternate araingements. Scary and unfrofessional treatment.4.0 Mediocre
Apr 2017
Pros:
Kayak- is a good rental place, the only issue was the car on the picture (Toyota RAV 4) is the bigger modle than the one offered (Daihatsu Terios). I must admit, this is confusing, so upon arrival we had to upgrade. (5-people and luggage) For people who want to rent cars to travel Costa Rica!!!!!! Just rent the car and get the insurance locally. Original offer $97.72 (car) + Allianz insurance $117 = $216 Officiall end total = $745Cons:
Allianz Travel Insurance policy - One receives an offer for a travel insurance policy from a renown company, this is a scam. This insurance policy is not valid in Costa Rica. Third party insurances are not accepted in Costa Rica. I dont understand why this happens in 2017 and why Kayak does not mention this. Please find attached a copy of my mail to Allianz who have not responded so far and to file a claim as we all know becomes more and more difficutl to put people off to file claims. Dear Ladies and Gentlemen Upon arrival in Costa Rica I was deeply alarmed and shocked that this kind of scam still exists. This was a rather negative start to the awaited holiday. It gives the country a negative touch, although you are the ones that should know better and are responsible. The rental car which I booked is fine, but the Insurance which you sold me is not accepted. There is only one insurance accepted here and this is the Costa Rican one which is Government designated! The car rental companies do not accept 3'rd parties into which category you are. Please kindly clarify and state why you as a worldwide operating insurance company sell customers these insurance policies.I was required to buy a new insurance (local) otherwise they would not have given me the rental car. I have documents proving that third party insurances are not valid in Costa Rica. In the year 2017 issues like this should not occur to a renown company like yours. Kindly awaiting your response and the reimbursement of the insurance costs. Best regards2.0 Poor
Apr 2017
Cons:
When I made my online reservation for a vehicle in Liberia, Costa Rica I was quoted a rate of $112 USD. I also checked with my credit card company to verify that I was covered for insurance, liability and collision, when using my credit card as the payment form for the transaction. When checking in to pick up my vehicle at the Liberia Thrifty location I was told that the government of Costa Rica requires renters to purchase this insurance which more than tripled my rental price from the quoted $112 to $375!!! No where on the online reservation site was there any mention of the required insurance coverage or the outrageous cost of this coverage! Thrifty should make more of this ripoff!!!One location in Liberia
One location in Liberia
Filters
Reviews
4.0 Mediocre
May 2024
10.0 Wonderful
May 2024
2.0 Poor
Apr 2024
10.0 Wonderful
Feb 2024
2.0 Poor
Jan 2024
10.0 Wonderful
Jun 2022