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One location in Florence
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Reviews
10.0 Wonderful
May 2021
Pros:
Drop off a little confusingCons:
Could have been informed that gates would be locked at noon since my return time was 2:006.0 Okay
Oct 2019
Cons:
I was charged for tolls, I have easy pass and I was charged for a full tank of gas, it wasn't full5.6 Fair
Nov 2017
Cons:
1. Smell of cigarettes in the car.One location in Florence
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4.0 Mediocre
May 2024
10.0 Wonderful
Sep 2022
2.0 Poor
May 2021
Cons:
Gas tank only had 1/4 tank. Rep told me I could fill it up and get reimbursed if I brought it back with more which is not true. Car smelled like BO and ran very rough with a rattle. Rep at return site was unfriendly. Terrible experience that cost way too much.10.0 Wonderful
Sep 2020
Pros:
FriendlyCons:
Nothing2.0 Poor
Mar 2018
Pros:
That they called me before I arrived...to find no carsCons:
Kayak allowed me to book a car through budget that wasn't available. The budget rental car and the 3rd party vendor (K), should have a better form of communication to ensure people do not reserve a rental car that is not available.2.0 Poor
Jul 2017
Pros:
Ease of transactionCons:
Price charged was more than chosen. Lengthy back and forth to get it resolved3 locations in Florence
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2.0 Poor
Apr 2017
Pros:
NothingCons:
I made my reservation a week in advance & they called me at 8:30a on the morning I was to pick the car up to tell me nothing was available. I had to cancel my reservation. I called Enterprise directly & booked another location only to arrive at 12p for pick up but there were no cars available. Never again!!!One location in Florence
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Reviews
5.2 Fair
May 2019
Cons:
Better selection of cars...did not have Altima that I reserved, nor did they have any of that class...only choices were a Jetta that was very dirty and had bald tires, and a Corrolla that was ok...took the Corrolla despite the smaller size.One location in Florence
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Reviews
2.0 Poor
Oct 2019
Cons:
My rental pickup was for 2pm. The flight got in at 2 and the Alamo agent left before any customers got to the Alamo counter, even though he/she must have known there were people in that flight that booked rentals with Alamo. I spent over $200 extra having to rent through another company and will never use Alamo again. I also question Kayak’s booking platform for not flagging the early closure of Alamo rental countries at the airport.One location in Florence