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2 locations in Eugene
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Reviews
2.0 Poor
Oct 2023
10.0 Wonderful
Oct 2022
10.0 Wonderful
Jan 2022
2.0 Poor
Dec 2021
2.0 Poor
Nov 2021
10.0 Wonderful
Oct 2021
3 locations in Eugene
Filters
Reviews
10.0 Wonderful
May 2024
9.6 Wonderful
Oct 2020
Pros:
The 6th Ave staff was very helpful at pickup. When I arrived to pickup a car, several other customers were there too. The staff kept working until after 5 to adequately take care of everyone. The staffer helping me gave me good advice on a full size upgrade as I'd reserved an economy car that wouldn't perform sufficiently in the mountains where I was headed. At dropoff, I accidentally went to the 11th Ave location. The fellow there was very agreeable about checking the Dodge Charger in for me, and it was so very quick.4.8 Mediocre
Oct 2020
Pros:
The staff was very friendly and the drop-off process was quick and easy.Cons:
Pickup took 50 minutes. I had a confirmed booking for an economy car, but after a long wait, I received a mini-van. The van had a significant amount of dog hair in the rear seat, and only a quarter tank of gas.4.8 Mediocre
Aug 2020
Cons:
There was no pick up after reserving a pick up2.0 Poor
Jun 2020
Cons:
Told me they wouldn't do a pick-up or drop-off unless it was for an insurance claim. Ran my card for more than the agreed-upon amount causing it to be declined. Once I got that cleared up they said they can only run the card once per day. Asked if they can break a 20 so I can get change for the bus to go down to Avis, and they said they had no cash. Thanks for nothing5.2 Fair
May 2020
Pros:
Drop-off couldn't have been better - quick and friendly staff.Cons:
Woman at pick-up was rude. Acted like every action was a burden. Car was dirty.One location in Eugene
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Reviews
10.0 Wonderful
May 2021
Pros:
The staff was helpful. The drop-off was very easy.Cons:
I wish it didn't cost so much to add other drivers to the rental agreement. That made it much more stressful to have to do all the driving for a week.10.0 Wonderful
Apr 2021
Pros:
Staff was very friendly, efficient and helpful. Pick up and drop off couldn’t have been any easier10.0 Wonderful
Mar 2021
Pros:
Staff was friendly. Check out and in process was fast and easy. No issues with the car.10.0 Wonderful
Dec 2020
Pros:
Friendly staff at drop off and pick up. Upgrade was appreciated. Vehicle worked well.Cons:
Would have preferred a more gas efficient vehicle for planned trip, pick up and drop off were different. We have rented where spouse is allowed to drive without additional expenses.8.0 Very good
Dec 2020
Pros:
Staff was helpful in the rental process. Location of the rental booth.Cons:
Not going out in the pouring rain with my elderly father after traveling all day...then waiting fir the guy next to our car to find first gear to move his car so we could get in ours again with our elderly father who was completely soaked by then.10.0 Wonderful
Nov 2020
Pros:
The car pick-up at Eugene Municipal Airport (EUG) was very friendly. Especially, the young lady (Amber) at the Dollar Rent Counter at the airport was very helpful. She upgraded our car on our request with reasonable additional charge. This change made our long journey from Eugene, OR to Los Angeles, CA very comfortable.Cons:
Ref: Rental Record # 596198282; Vehicle: 2019 Chevrolet IMPALA License: CA 8JBG642 Car has in-built GPS, which was quite handy to go to different locations. But for a number new locations it didn't work as it was not updated. For example, it could not navigate us to some new locations in Folsom, CA. So we used our cellphone to drive to those locations. (GPS needs to be updated) The car drop-off was at LAX airport. We drop the car at the shown location. But it was difficult to locate the Dollar drop-off as there was no clear sign and we were in hurry to do it because the drop-off location was not in the airport. Shuttle takes the passenger from that location to the airport. We could see the Hetz sign only. However, on advised of the present staff we park the car at a location and left the car key inside the car as told. As per agreement, before handing over the car there, we filled the tank completely with the gas. The tank was full. (We wish if we could have some kind of written receipt for it. That the staff has taken the car in the same condition as it was handed to us. Gas tank is full, and we owe nothing.)One location in Eugene
One location in Eugene
Filters
Reviews
10.0 Wonderful
Aug 2020
Pros:
They had a 12 pass van for usCons:
It was clean and perfect. Nothing better4.8 Mediocre
Jul 2019
Cons:
I will write to Avis customer service.9.6 Wonderful
Jun 2019
Pros:
Pick up and drop off were both super easy10.0 Wonderful
Oct 2016
Pros:
clean car as advertised