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One location in Brownsville
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Reviews
4.0 Mediocre
Mar 2021
Pros:
Drop off was drop and goCons:
Upfront with “managers choice” special the car just ended up being the smallest compact car they had. Also we asked for a ride to the airport and it was a hard no.8.0 Very good
Mar 2021
Pros:
Staff was very nice. Drop off was fine and it was easier to get to in the early morning hours.Cons:
The tank was not totally full when I got it. My fault for not noticing or calling in. I still haven’t gotten a receipt via email.3.6 Poor
Feb 2019
Cons:
Apparently I booked with Hertz in Brownsville instead of at the Brownsville airport. The two behaved like separate entities. Not enough space here to go into detail, but they could've handled this much better.10.0 Wonderful
Feb 2018
Pros:
They didn’t have a minivan though upgraded me to a suburban for free. My experience in the past is to get the next cheapest option.Cons:
Drop offOne location in Brownsville
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Reviews
2.0 Poor
Mar 2024
2.0 Poor
Nov 2023
8.0 Very good
May 2021
Pros:
Good customer serviceCons:
Price was over value Need to be cheaper That vehicle wasn’t worth it for that price4.0 Mediocre
Apr 2021
Pros:
The person working the counter on the morning of 04/24/2021, was dishonest and cagey. The entire process was a waste of time he stated that the car would was being washed and would be ready in 30 minutes, after more than hour he was stating the same lies and would just walk away and go outside.Cons:
If the vehicle is not available just tell me it is not even though I had a reservation. Just wasting time waiting for a car that is not going to be available. Do not lie and expect that a customer would be satisfied. I had to use a different company that had a car available at a lower price and was able to rent without any problems2.0 Poor
Apr 2021
Pros:
Nothing because they canceled my rental the day before I was supposed to get my rentalCons:
It would have been better if they didn’t gave me false hope by letting me book the rental. If they don’t have the car to be rented, they shouldn’t let me book or reserve the car. In allowing me to reserve, they have stopped me from looking for a better alternative2.0 Poor
Mar 2021
Cons:
They didnt have a car