Don’t use them on the IST-isb route, horrible service
Don’t use them on the IST-isb route, horrible service
seat didn't fold children noise in the air plain. no foot space
COmpared to my experience in the business class of other airlines the food variety and offerings were meager. They did not have any cookies or crackers for snacking! They were unable to offer some other items. This has never been my experience in other airlines.
Quality of service on board was very inconsistent. FA service primarily seemed robotic and they barely engaged with passengers
Multiple errors by Turkish airlines and Istanbul Airport kept us from making flight. Stuck in Istanbul!
The crew was excellent, but the flight was a little delayed and the temperature on the plane was too warm.
Food not good, flight attendants not the best, not accommodating very ruff
I will avoid this airline as much as possible. Service was rude, and I don’t think the crew knew how to answer a CALL LIGHT. I pushed my call light on the ohare to Istanbul and the Istanbul to Thailand flight because I was very very thirsty. NO ONE CAME. I pushed it twice! NO ONE CAME! Why have a call light when no one will come? My experience was the WORSE AND I WILL NEVER EVER FLY WITH THIS AIRLINE AGAIN. The cabin crew needs to learn MANNERS AND BE RETRAINED on their jobs on how to be helpful and kind instead of being short with their customers and ANSWER CALL LIGHTS! I honestly wouldn’t be suprised this airline goes out of business.
My whole body was paining after such long flight. Seats are small. Leg space is too small. Food is good.
I canceled this flight after turkish airlines did not provide any consideration for a death in the family while in Singapore
Boarding was a nightmare. Still the B773s don’t have WIFI and are a something from the 90s in terms of comfort.
Cairo airport has probably the most stressful and overcomplicated security system in the world. Can't really blame Egypt Airlines.
The flight was cancelled with very little info at the airport. Absolutely mess with no option to reschedule flights without paying fortune for business class.
On time, smooth flight… very old and run down aircraft
I had 1:50 hrs to change planes in Cairo and my suitcase was delayed from Cairo to Casablanca. I was one of several passengers that faced this issue coming from various locations into Cairo and onwards to Casablanca, with a transit time of two hours or less. (I was told 16 suitcases were delayed). The transit time of 1:50 hrs is obviously not enough for EgyptAir to transfer baggage, why sell tickets with such short transfer time if they can't handle it? Moreover, they would not reimburse me for expenses I incurred because of delayed luggage. I will not be taking EgyptAir again.
Comfortable flight, departed and landed on time, crew were polite and courteous. The food was really good considering it was an aeroplane meal. I would travel on Egypt Air, again
Chaotic boarding began 5 minutes before departure without any announcements explaining the delay. Once on board, an outdated 737 greeted me, without of WiFi. The crew hastily placed trays in front of passengers without any interaction or smiles, only to swiftly retrieve them and vanish for the remainder of the flight. The food provided was inedible, but there were decent juice options like guava and strawberry. The only reason I chose this flight was because of its schedule; otherwise, I would have opted for a different airline.
The bathroms were disgusting by the end of the fight.
The crew in Business class for me departure and return were very pushy and rude. They would place the food in front of you and majority of the time remove your meal and toss it without asking if you were done. At one point on the return flight one of them crew members completely missed my sister and when I told another crew member who told that person in their language, she got an attitude and didn't offer her some of the other options they had like yogurt. They need to also take into account that not everyone can eat nuts and that shouldn't be on everyone's plate. Also the plane is dirty! I had to thoroughly wipe down every inch of my area and it was just nasty. The reclining seat struggled to fully extend. For the amount of money I paid for business class I expected better.
Too difficult to indicate and receive vegetarian food. And staff was rude about it. Other passengers felt sorry for me.
Pegasus is not a very comfortable airline. They’re not in any way hospitable
It was like moving cattle around. Very abrupt, uncomfortable and not much hospitality
All good but air not give the pasing er any food even glase of water
Flight delayed by 1hr when we already boarded because someone had to get off. Leg room is terrible for 6ft people like me.
I used the airline 5-6 times for the last year and every flight have had perfect timing and I like it. Despite catastrophic absence of space for my legs 😁
The crew was utterly non helping and non courteous.I asked for a water. The air hostess could have said it's paid . She informed me that I will come later after serving but never turned up. The seats were never comfortable.My first and last flight with Pegasus.I am not taking again
The plane left Istanbul 1 hour late and the AC was not really working great it was so hot inside and no air. This was my worst flight in a long time since I had a flight with Ryanair.
Cheap and cheerful. It’s a super cheap, no frills flight. Very professional and as it’s an A320 relatively spacious. Seats do not recline. Happy with the service. You get what you pay for. Can’t complain
I had 4 flights for less than a week and there were no delays and issues. Thanks to the crews and for perfectly organised service.
There is no usb for charging the phone you should provide the water
Nile air is more expensive than Egypt air as it is what you buy when Egyptaor flights are full. There is no way to check in online , which adds an unnecessary layer of stress to the trip .
Delayed more than an hour going to Jaddah and more than 2 hours coming back.
Economic travel but still expensive, small aircraft , but best time to travel .
Transit through Cairo was abysmal. Will be informing colleagues A route I will never take again !!!
I had to wait 1 hour at Tashkent airport till they find my reservation number this is very poor
The seat was broken kept moving backwards, could not lock very uncomfortable and on safe . Boarding was messy to many passengers with over sized baggage aloud in the cabin, therefore over head bins kept opening during flight ✈️ again not up to FAA regulations standards safety wise .
Não se pode confiar nas informações nos painéis do aeroporto. Constava que o voo estava atrasado e sairia às 11h25. Por sorte, fui a um balcão de informaçoes que primeiro confirmou o atraso, mas outro funcionário ouviu e disse que o embarque estava acontecendo. Fomos os ultimos a embarcar. Mais 5 minutos teriamos perdido o voo.
It was my first trip with Air Cairo and it will not be the last, and I advise everyone to use this respected company.
دائما تأخير في مواعيد الإقلاع انتظار طويل داخل الطائرة في الحر لعدم وجود باص لنقل الركاب تأخير الأمتعة اكثر من ساعة على السير برغم انها الطائرة الوحيدة في التوقيت الطائرة نظيفة من الداخل . طاقم المضيفات غير ملتزم باعطاء التعليمات قبل الاقلاع