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2 locations in Sanford
Filters
Reviews
6.0 Okay
Mar 2024
8.0 Very good
Oct 2022
10.0 Wonderful
Jan 2022
10.0 Wonderful
Jan 2022
2.0 Poor
Dec 2021
2.0 Poor
Dec 2021
One location in Sanford
Filters
Reviews
10.0 Wonderful
Oct 2023
10.0 Wonderful
Apr 2021
Pros:
I had been experienced bait and switch with a different car rental office the night before, so wasn’t really feeling too confident about going elsewhere. However, my husband and I were pleased with the customer service at Alamo and appreciated they had cars available for rental.Cons:
I had to pay $501 for 2 days of rental. I think the price could’ve been a bit better.10.0 Wonderful
Apr 2021
Pros:
Your staff was amazing!Cons:
Everything was perfect10.0 Wonderful
Mar 2021
Pros:
Very quick service, friendly staff, car was in good condition. Was in and out in 10 minutes each timeCons:
Prices :-)10.0 Wonderful
Mar 2021
Pros:
The staff was very friendly and helpful. Provided us with a better solution for our vehicle needs.2.0 Poor
Jan 2021
Pros:
Lie2 locations in Sanford
Filters
Reviews
4.0 Mediocre
May 2024
2.0 Poor
Feb 2024
2.0 Poor
Oct 2023
2.0 Poor
Jun 2021
Pros:
I asked for a rental out of Orlando, FL Airport. When I arrived I found out that the car was in Sanford, FL 45 minutes away with no shuttle as promised. I could not get to Sanford to pick up the car and they would not honor the reservation in Orlando's Dollar Rental. It cost me $75 to pay a taxi to get me to my hotel and I never got my rental. Had to pay for a taxi the whole time I was in Florida.Cons:
Could have provided a car at the right airport.8.0 Very good
May 2021
Pros:
Car was clean, ready to go.Cons:
Instructions on how to get into return lot. Lot was shared with Wally Park and not knowing that I had to almost touch the cross bar to get into the lot I had to swipe a credit card to get in. Manager said he canceled the charge so it should come out alright8.0 Very good
Apr 2021
Pros:
Counter staff courteous and friendly Drop off was efficientCons:
The car upholstery was dirty with spots and smear Front passenger and rear passenger.2 locations in Sanford
Filters
Reviews
10.0 Wonderful
Apr 2024
4.0 Mediocre
Mar 2024
2.0 Poor
Oct 2023
8.0 Very good
May 2021
Pros:
Staff was helpful and very efficient.Cons:
The price was really excessive, specially when there was available inventory.2.0 Poor
Apr 2021
Cons:
They did not have the SUV I had Booked . they only had one car on the lot and it would not fit my needs. The office was very unpleasant looking. dirty .10.0 Wonderful
Jan 2021
Cons:
Well I would like a receipt which I have not received yetOne location in Sanford
Filters
Reviews
8.8 Very good
Feb 2020
Pros:
picking up the car was excellent. Everyone most helpful. Car was everything I expected and fun to drive. Dropping off car in lot, I did not appreciate being harassed by the return agent while I was trying to get my 3 pieces of luggage organized, and loose items stowed away, like my GPS. I only asked for 5 minutes, but agent would not leave me alone. However: All in all the best experience I had renting a car at Sanford in a long time.Cons:
Keys were a wad in my pocket for the entire week. Had to stuff them in a pants pocket wherever I went. How about some thoughtfulness when giving out 4 separate items on a braided steel cord that will not compress flat. Perhaps, give customer the option to "cut the cord" at the counter. Particularly for people dropping off at the pickup point.