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One location in Aspen
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Reviews
10.0 Wonderful
Sep 2022
10.0 Wonderful
Apr 2022
10.0 Wonderful
May 2021
Pros:
Everything was wonderful. Irving was the name of the rep that assisted us. The car model that we booked online was unavailable and for a small upgrade fee - we rented a luxury SUV. Very happy with this rental experience.10.0 Wonderful
Apr 2021
Cons:
Good value, great car, overall excellent experience10.0 Wonderful
Apr 2021
Pros:
Irving at Sixt was extremely helpful and friendly.8.0 Very good
Mar 2021
Pros:
Staff very good.Cons:
Pushing insurance and the usual overinflated gas prices could be a good differentiator for the company going forward against the competitionOne location in Aspen
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Reviews
2.0 Poor
Mar 2017
Cons:
Enterprise had no car for me because they had overbooked. I had to scramble at the last minute to find another car that cost more. The local agency said I would have to call the 800 number to get compensation for the additional cost and the supervisor on the 800 line said they could do nothing because that had to be handled by the local agency. Everybody was very sorry. A sorry operation indeed.One location in Aspen
One location in Aspen
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Reviews
4.0 Mediocre
Jan 2022
9.2 Wonderful
Feb 2017
Pros:
I was happy with the car and the process was easy and the value was good.8.0 Very good
Dec 2016
Pros:
Very easy, straight forward rental6.4 Okay
Nov 2016
Pros:
Car was there, Return was easyCons:
Ordered a GPS on car but when I picked up the car there was none. Could not connect my bluetooth to car and all would of been, no doubt ok, had I had a person to help me from Hertz except there was no agent at the counter when the website said there should of been. Aspen, CO has unusual hours to start with.10.0 Wonderful
Oct 2016
Pros:
The sales person was very knowledgeable and helpful10.0 Wonderful
Sep 2016
Pros:
I loved how fast and simple the service was. No one tried to push any additional services on me, and everyone was so kind. Customer service was great! Had help with my bags. I have never had such a great experience with a rental car company. Will definitely look to Hertz first. Also extremely pleased with the deal I got. Hertz by far has the best service.Cons:
No complaints.One location in Aspen
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Reviews
2.0 Poor
Apr 2021
Pros:
Car was a nice car but dirtyCons:
They grossly misstate the price on Kayak to get you to sign up with them.....then you get there and there are a couple hundred dollars of add on fees. Unethical business dealings.10.0 Wonderful
Jan 2021
Pros:
Good car, cleanCons:
Nothing6.4 Okay
Mar 2020
Pros:
wanted keep car for another day. said ok then called and said no. want back thay were closing down. for coronavirus4.0 Mediocre
Jan 2017
Pros:
quick car pickup - but apparently gave me the wrong carCons:
when returning the car, the agent found out that when the original agent made a mistake. This caused a delay in the return, putting me dangerously close to losing my flight. Also they overcharged me for child carseats twice. Car wasnt very clean.