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3 locations in Anna Maria
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Reviews
10.0 Wonderful
Jan 2024
10.0 Wonderful
Jan 2024
10.0 Wonderful
Nov 2023
8.0 Very good
Oct 2023
2.0 Poor
Jun 2021
Pros:
Staff was good at pickupCons:
The car stunk from cigarette smoke. I tried to get the smell out of the car but it never got better. This location only has a limited number of cars for rent.7.6 Good
Nov 2020
Pros:
Rachel was very good at the drop off since unfortunately I had some damage to my vehicle.One location in Anna Maria
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8.0 Very good
Apr 2021
Cons:
Wait time to pick up car. Took almost an hour.2.0 Poor
Aug 2020
Pros:
THIS LOCATION IS CLOSED. IT HAS BEEN CLOSED FOR YEARS APPARENTLY!!!!Cons:
Kayak provide a location that is actually in operation.6.0 Okay
Mar 2020
Pros:
I was able to cancel the reservation I did not use the car.Cons:
It went fine, had to cancel my trip.8.0 Very good
Jun 2019
Pros:
Staff was helpfulCons:
I do not have a credit card and I'd weren't for my mom being with me I would have been stuck without being able to rent.3.6 Poor
Feb 2018
Cons:
Agent at pick-up site not pleasant, and not at all helpful. He barely greeted me, and did not explain anything about gas at return, just handed me the keys, did not show me anything about the vehicle, (I was the only customer.) Vehicle also had an unpleasant odor.2.0 Poor
Apr 2017
Pros:
The convenience of being able to pick up in TAMPA AND DROP OFF IN BRADENTON and vice versa. Location is close to highway and easy to get to. Office is inside Sears so there is a place to turn in the key if you drop off after hours even though technically there is no after hours drop off accepted. The car I picked up on the way back was clean.Cons:
The office is only open till 1 on weekends and no after hours drop off. I turned in the car the key and the contract at 1:05 anyway even though the office was closed. Next Monday tried to call-- impossible to reach by phone-no one ever answers--had to drive back to find a clerk who is completely incompetent. he charged me a $14 fee for "driving less than 75 miles" when actually the charge was for not filling tank even though I put in more gas than I used and turned in a receipt to prove it at drop off. When I picked up a car a week later to return to Tampa the same guy Joe recorded the wrong starting milage so it looked like I drove over 2000 miles. Just appalling and inexcusable service.2 locations in Anna Maria
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Reviews
4.0 Mediocre
Dec 2021
2.0 Poor
Apr 2021
Pros:
THERE WAS NO CAR !!!!!2.0 Poor
Feb 2021
Pros:
I was refused service after arriving their from across the country due to them not accepting my credit card (MasterCard through apple) despite paying for the reservation with the card ahead of timeCons:
Being given service and not left stranded by rude staff that were unhelpful and unsympathetic10.0 Wonderful
Oct 2020
Cons:
Nothing10.0 Wonderful
Sep 2020
Pros:
Very efficient and friendly!Cons:
Only one car that met my criteria on the lot! Wish there had been an option on vehicles...but, the car got the job done for me!10.0 Wonderful
Aug 2020
Pros:
very easy, friendly peopleOne location in Anna Maria
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6.0 Okay
Aug 2020
Pros:
Staff at pickup was wonderful as was staff at drop off. We received a free upgrade, due to lack of availability of smaller cars. This was appreciated.Cons:
The pickup location was in an almost abandoned mall in Bradenton. It appeared to me that the rental was not well cleaned or properly disinfected. There was some junk left in the trunk from a previous customer. The low tire pressure light was lit up. I just had the feeling that the car was not properly inspected or cleaned before it was re-rented.2.0 Poor
Jun 2020
Pros:
The staff lady, Hendra, at picking up was very courteous and helpful. That is the only part of the experience that was good. The rest was a mess. The car had an "emergency" light showing some sort of issue all the way making me feel unsecure. It went on at the pick up location and all suddenly shut off two hours later. The car was filthy and with strong offensive smell. I had to place three towels on the seats saved I could place my hand bag and sit on the driver seat. The stearing wheel was disgusting as well. The air conditioning would work on and off. And to close, the drop off was a nightmare. There were basically NO clear signs at the drop off location to advise where was the entrance to the Avis drop off parking. Other car rental companies clerk's said this was a regular problem and that they had Avis customers coming to them for instructions on where to go and the Avis vehicle drop off. The other companies clerk's mentioned that confused (Avis) customers had drop off their Avis rental at the other companies lots and those customers were being charged for not having dropped off the vehicle (when indeed they had, just that they did following the poor signaling by Avis.Cons:
It would have been better to not have the experience explained in the previous question. This makes me reconsider renting from Avis in the future. I am a lawyer who travels a lot for business. I cannot risk my business for this type of mess.2.0 Poor
Apr 2017
Pros:
NothingCons:
Everything. Rented from enterprise instead.10.0 Wonderful
Nov 2015
Pros:
Joe Ulisano, Avis agency operator was great to deal with. Avis had a location in the above airport. Rates were in $700+ range for a week. I went on Kayak & this location and $227 rate popped up. This is a $20 taxi ride takes 15 minutes to get to. it is a true hidden gem and a no brainier $$ wise. We had s new Chevrolet Equinox. We will always use Kayak and seek out Joe later this winter when we return to the area.One location in Anna Maria
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Reviews
10.0 Wonderful
May 2021
Pros:
Nice new car- Excellent value- Courteous staff-Cons:
I cannot think of any complaints10.0 Wonderful
Apr 2021
Pros:
Everything was super!6.0 Okay
Mar 2021
Pros:
Staff was helpful with quick, efficient pick up and drop off.Cons:
This rental was for a body shop repair on our regular car. The shop estimated two weeks for the repair with the rental running from Tuesday 10AM. The shop owner did us a favor and worked the weekend to get our car done in 10 days, so we returned the rental car 4 DAYS EARLY. Agent said no problem, he'll adjust it then handed us the bill. The first week cost $38.50/day at the weekly rate. For the "extra" days they increased the price to $67.25/day. In other words, they charged us the same rate as the original two week rental. So don't ever expect a credit on an early return. Keep the car.6.0 Okay
Dec 2020
Pros:
Great gas mileageCons:
Kayak said “unlimited mileage” Payless said 2500. I had to make a big round trip in the car and Payless called me the next day and said daily is 200 miles. No continuity between the two companies or even internal to Payless. I rented because my car would not make this round trip....seems pointless if I’m getting restrictions.10.0 Wonderful
Sep 2020
Pros:
very satisfied with everbody and the carCons:
maybe an extra day as a bonus for 3-4 days rental2.0 Poor
Aug 2020
Pros:
the staff was friendlyCons:
you could've sent me to a place that has unlimited travel not just in Florida was traveling to Iowa so had to change plans at the last minute very stressfulOne location in Anna Maria
One location in Anna Maria
Pick-up location | Anna Maria |
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Rental locations | 0 |
Airport locations | 0 |