Hate the way they nickel and dime you on pricing. Extra for baggage, extra for a pre assigned seat. Make it one price and be done with it.
The flight got delayed for some unknown reason to us. Then, after boarding, we stayed grounded for almost an hour without any explanation or announcement. Then, finally lifted off. When we landed and made our way to baggage claim. The luggage took 30 minutes to come! It was past midnight due to the flight being delayed and my litter children were cranky and tired! It was not a great experience. Perhaps, more explanation of what is going on with the flight would be helpful!
Good flight, loved the snacks (Biscoff cookies). For boarding, they forgot to change the sign showing our group was boarding. Apparently, they had announced it, but the announcements overlapped with another gate announcements and no one could actually hear what they were saying. So a group of us were waiting....and finally asked and were told we could board.
overall no call for accessible while boarding. The crew member was little rude not bothering about the condition. Seat assigned was very uncomfortable.
NO ENTERTAINMENT OR WIFI OR FOOD. ONLY WATER TO DRINK AND SPICY PRESTLES TO TAL CHAEOS AT CHECKIN
I was very surprised that at the Seattle airport, Alaska's main hub, that the gates were very small and very close together, and it was very hard to discourage between my flight, and the flight next to us going to Boise and the flight next to that going to Denver. Denver. The audio for all three Gates was at the same level, and almost impossible to differentiate unless they actually said their flight number and location. Location. People tried to get on our plane, before they were ready, because they were confused about the Denver announcements. We were on a Boeing 737- 800 00, that must have recently been redone. It actually had USB--c ports which really surprised me. The Apu was out on the plane, so when we got on it was very very hot. A lot of people were complaining. The gate agents were very professional, but it was a lot going on and even though there were two of them, I think they could have used another person to help them. Mandy was particularly helpful in getting me a window seat. Flight crew was up to the usual Alaska airline standard, which is very high. Can we please get another snack then garlic pretzels? It would also be nice, if they knew ahead that the flight was full, to offer to let us check in our bags for free at baggage check, and not at the gate!
There isn't any food on that short flight. The plane had to be de-iced but it wasn't much dela
I can’t rate this negatively, but gave a 4 vs 5. I’m grateful for the 2 flights back from Yakima to Seattle, and it was on time and in bad weather. There was a delay with de-icing once we got on the plane, and had to wait to take off for sometime. If there could have been better communication of why we were not taking off that would have been helpful. Otherwise, I’m grateful the flight was not delayed technically, or cancelled and appreciate the airlines keeping the flight. Thank you
Easy to book a flight to Yakima now please keep the extra flights!
I bought insurance if I needed to make a change and it’s a scam
