Middle seats SUCK!!!! I paid more money than I should have because of your terrible site Kayak.com. I'll try to use your competitors going forward. I am so disappointed you would play off business class.com as business class seats
They lost my bag and I still haven’t received it yet
The plane was old Only 3 bathrooms available for economy The entertainment was old and the selection was poor
Boarding was a disaster being moved by Air France by bus to the plane. The plane should have been at the right gate.
Flight was late over a hour just like the first one. WiFi was down.
The check in was horrible. I stood in line for 1 hour to check in with an Air France ticket. Then I was told I had to go to Delta counter onstead to check in instead. It made no sense.
Medíocre. The food wasn't good (although not bad, bad) and the staff wasn't kind. I asked for n extra blanket, the steward never came back, serving us roughly.
They wanted to close counter although they did not provide the wheelchair requested which ended by going alone to transit security and lost long time and they did not want to wait .
They charge me for luggage which is was included on the ticket
Lost luggage, 2 bags were badly damaged and one of the bags came open.
Very poor service, will never travel through saudia airline also worst experience at jeddah airport, all the people act like very racist even we belong from a same religion but they don't have any humanity. Very big language barrier no one speak proper English so they don't understand us very poor service. I was traveling with family and with infant they give us very hard time. No one like to answer a question and there attitude is extremely no welcoming. Not recommended specifically jeddah airport and their services and staff. Will never take layover or any flight through jeddah. Thank you
They destroyed my baby’s stroller and the seats was broken
I recently flew with Saudi Arabian Airlines, and it was truly an outstanding experience from start to finish. The staff were exceptionally polite, professional, and attentive throughout the journey. Check-in was smooth and well-organized, and boarding was efficient and on time. The cabin was spotless and comfortable, with plenty of legroom and a calm, welcoming atmosphere. The in-flight service was top-notch — meals were delicious and offered with generous portions, and the crew made sure every passenger was well taken care of. I also appreciated the wide range of entertainment options, including movies, music, and TV shows in multiple languages. The flight was punctual, and the overall experience reflected the airline’s strong commitment to hospitality and passenger satisfaction. Without a doubt, I’d highly recommend Saudia to anyone traveling within the region or internationally. Their service quality easily matches — and often surpasses — many top global airlines. I’m looking forward to flying with them again! ⸻ Would you like me to tailor it for a specific flight route or class (e.g., Economy, Business, Jeddah–Washington DC)? I can make it sound even more personal or detailed.
Economy seats are better than most other international airlines. Crew is nice, food is halal and pretty good. Seatback tv selection is ok, not great. Wifi is poor and crazy expensive, "free" messaging lasts 15 minutes and capped at 3mb, full flight plans are $50 USD and still very tightly data capped.
I wonder why checking carry on bags while the checking process was done by Moroccan security. Is it question of trust or Morocco security system is not qualified enough?
Food could be better. Bread should be warm served with butter. Bread quality is bad and cold served.
Entertainment for non Arabic speakers is very limited. Seats were comfortable. Seat map while booking showed 2-2-2 config, but the flight had 1-2-1..
It’s like two different companies managing fligh from DC and totally horrible company between Jeddah and Cairo
The best way to fly is saudia airlines flight Every thing is better (Number one 🫶) Thank you
Much better than our first flight. Perhaps healthier food options and more food.
Everything was perfect dood delicious staff were nice excellent and smooth landing great job 👍
They canceled my flight and they haven’t reimbursed me yet
Easy flight, on time, easy check in but long lines.
Dirty seats, entertainment unit not working. The crew member assisting in giving boarding passes was rude. She didn’t give us the seats we bought and then tried to give us 4 seats saying they were in the same row which they were not. We had paid for our seats to be assigned!. Food was bad, service was poor. My son had asked the hostess for a sprite which she told she would get but did not
Horrible. Flight was overbooked and I was put on a flight to Miami without a leg to my final destination. And Kayak is not helping resolve the problem
The flight itself was fine. The flight was delayed for nearly 10 hours and there was inconsistent communication about why it was delayed.
There was no food !! We ordered Kosher and they confirmed they would have it but the crew told us that kosher food was “out of stock” We went hungry for 7-8 hours
Good flight overall Welcoming crew Food needs some improvement especially from Casablanca to dc
the whole flight is bad from Miami to Casablanca and from casablanca to Miami. Delays, service, food, .... Not flying again with this airline
The food was disappointing, and the airplane appeared old, with torn seats. Royal Air Maroc could definitely do better.
