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Passenger van |
Commercial |
One location in Thomaston
7 locations in Thomaston
Filters
Reviews
8.0 Very good
Feb 2021
Pros:
The staff was very friendly and knowledgeable about the carCons:
The car was too small. I was very uncomfortable. I thought the car I rented was larger.4.8 Mediocre
Aug 2020
Pros:
The staff seemed to work the best they could under the current state of our country.Cons:
The vehicle was not in the best condition. It was in terrible need of major repairs and was difficult to drive on the highway due to alignment issues.5.6 Fair
Nov 2018
Pros:
I did not like anything because I had to wait for ever. I did not like rental place because I was dissatisfied with vehicle that was given to me. If I had wanted and SUV I would have requested one.Cons:
If I requested a car one should have been available.8.8 Very good
Aug 2017
Pros:
Everything5.6 Fair
May 2017
Pros:
NothingCons:
When I arrived they did have the car I ordered. The sales rep went to the manager and asked to give me an upgrade from the back. The manager said I had to wait until a customer brought another car back? I didnt order. He said the website said they did not have to give me the car I picked out. The manager african amrrican gave a black woman a car and men who walked in I sat there and men and black woman came in and they got cars. I felt discriminated against. White woman. The car they gave me was dirty. I waited and waited with others getting cars. I called Enterprise and leftca medsage for them to call. They didnt. Cathy Nelson10.0 Wonderful
Sep 2016
Pros:
Customer service was great!2 locations in Thomaston
Filters
Reviews
10.0 Wonderful
Jan 2021
Pros:
Staff was very friendly and efficient.Cons:
Nothing really. The pickup and drop off was very easy and took no time at all. Great job.6.0 Okay
Sep 2018
Pros:
Once the regional manager took action, the rest of the process was pretty much flawless. But of course it should never have come to that.Cons:
Arrived and no cars were available, and with no advance notice. I was not the only one, either. I was offered no options whatsoever until I involved a regional manager, after which they were finally able to pick up a car from another location, after a delay.2.0 Poor
Feb 2018
Cons:
The car I reserved was not available when I arrived. Kind of useless to make a reservation.4.0 Mediocre
Jun 2017
Pros:
Good selection of vehicles. Staff not forthcoming with much info - example website appeard to say return car at specific time. Had I returned car as website indicated, I would have been charged an additional day. After several confusing answers the gal finally admitted car needed to be returned no later than 8am so we wouldnt be charged. Note to self, do your research and do NOT assume anything with them or else be prepared to be surprised when you get your final statement! Do not plan on using this Hertz again.Along with a 15 passenger van, rental companies in Thomaston offer 7 passenger vans.
Pick-up location | Thomaston |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |