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Singapore Airlines: Expert advice and recommendations

Expert travel writer Chris Dong shares all you need to know before booking a flight with Singapore Airlines.
Chris Dong
August 29, 2024

Singapore Airlines has a sterling reputation in the airline world. It makes sense considering what you’ll find onboard: top-notch service, comfortable seats, and high-quality food and drinks (especially in first or business class). If you have an upcoming flight with Singapore Airlines, or are considering booking with the airline in the future, here’s what you can expect from this world-class carrier.

Routes

The Southeast Asian-based carrier offers an extensive route network, primarily from its Singapore hub. There are over 70 destinations in 32 countries on five continents. While almost all flights start or end in Singapore, the airline also offers a few unique routes, called “fifth freedom” flights. I’ve flown on one of these services, a flight that went between New York and Frankfurt, Germany.

Cabin classes, seats & legroom

Singapore sells seats across four cabins: first, business, premium economy, and economy. However, not all flights will have every cabin. For instance, the world’s longest nonstop flight, from New York to Singapore, is flown on the carrier’s Airbus A350 in an “ultra-long haul configuration.” In short, that means onboard, you’ll only find a business class and premium economy cabin. Here’s a brief rundown of each class.

First class

Considered one of the best first-class products in the sky, Singapore’s flagship experience is called “Suites.” These are only found on the carrier’s Airbus A380 aircraft so if you have the choice between plane types, definitely go for the double-decker. What makes Suites special is how much space there is. Not only is there a separate seat and bed, but if you’re traveling as a couple, the divider between Row 1 and 2 can be lowered to create a full double bed. Talk about luxury in the skies.

On the Boeing 777, Singapore offers first class but in a less impressive setup compared to the “Suites” experience. These seats are still incredibly luxurious, and the onboard service, amenities, food, and drink will be similar no matter which plane type you fly. I’m particularly a big fan of “Book the Cook,” a feature that allows travelers to pre-order gourmet meals before traveling.

Business class

The business class experience on Singapore varies, depending on the type of plane and length of flight. Longer flights, like those between the U.S. and Singapore, offer more comfortable seating with additional storage space and room to stretch out. Unless you’re flying regionally within Southeast Asia on a Boeing 737, all business class seats offer lie-flat capabilities and direct aisle access. That means there’s no need to crawl over a neighbor to stretch your legs or use the bathroom.

I’ve flown Singapore business class many times, including on flights that are 18 hours nonstop, and each experience has ranged either pretty good to exceptional. All U.S. flights offer wide, fully flat leather seats with direct aisle access and have access to the “Book the Cook” feature like first-class passengers.

One minor quirk of Singapore’s business class seats: Passengers may have to lie flat at an angle thanks to the cut-out for your legs and feet. To avoid sleeping at an angle, consider booking a seat in the first row of the cabin, also known as the bulkhead seats. Even with this slight quirk, it’s still a comfortable seat overall; it may just take some getting used to when you first sit down.

Premium economy

The premium economy cabin on Singapore includes roomier seats than economy with a calf rest, footrest, and personal reading lamp. This class is only on select aircraft, usually on flights with longer distances. Seats don’t lie flat but have generous recline and a wide 19.5” berth. Finally, although the options are not as extensive (or high-end) as those in business or first class, premium economy passengers on select routes can also “Book the Cook” to preorder chef-curated meals.

Economy

Regardless of the type of plane you fly, economy doesn’t get much better than this when compared to the competition. Not only is there decent legroom and seat width, but there are amenities like hot towel service and a mini kit with a toothbrush, toothpaste, eye shades, and socks. Finally, a four-way adjustable, cushioned headrest and a footrest are at every seat. Singapore serves full, multicourse meals on real dinnerware, using metal cutlery and glassware.

Pre-flight experience

Here’s what you should know about the Singapore Airlines ground and pre-flight experience.

Baggage policy and fees

Singapore has a generous baggage policy regardless of which cabin you’re flying in. For all flights that touch the U.S., economy up through first class are allowed two checked bags complimentary, while elite members are allowed even more. Those in economy and premium economy can bring up to 50 pounds (23 kg) per bag while business and first-class passengers can bring up to 70 pounds (32 kg) per bag.

Check-in

Singapore generally offers four check-in areas, although some airports may consolidate this. At the airline’s Changi hub, there are separate check-in areas for first class, business class, premium economy, and economy (along with the associated elite status levels). Self-service kiosks are also available and passengers can check in at Changi up to 24 hours in advance.

Lounges

There are three levels of lounge access for Singapore passengers at Changi, while airports elsewhere typically have a single lounge option. At the highest level is Singapore’s first-class lounge and “The Private Room” which offers the finest champagne, sit-down dining, and individual bedrooms. The SilverKris Lounge is reserved for business class passengers while the Krisflyer Gold Lounge is for select elite passengers.

At airports without a SilverKris lounge, passengers may be directed to airline partner lounges. In Los Angeles, business class passengers use the Star Alliance Lounge, in New York (JFK), passengers use the Virgin Atlantic Clubhouse, and at San Francisco and Houston, passengers use the United Polaris Lounge.

Onboard experience

Here's more of what you can expect when onboard a Singapore Airlines flight.

Wi-Fi & entertainment

This is one area where Singapore excels as the airline offers free Wi-Fi for every passenger onboard (you’ll need to sign up for a frequent flyer account, though). In addition, the airline’s entertainment system, called KrisWorld, is one of the industry’s most vast with hundreds of movies, TV shows, and other programs at each seat to keep travelers entertained. (Of course, it’s especially important on ultra-long-haul flights up to 19 hours long.)

Amenities

First-class passengers receive a well-stocked Lalique amenity kit along with pajamas and slippers. Unlike other carriers, Singapore doesn’t automatically give passengers in business class an amenity kit. Many items are already stocked in the lavatories and the cabin crew will provide a full kit on request. Even premium economy passengers get a kit with slippers and eye shades on flights seven hours or longer.

Food and drink

As mentioned, Singapore has an impressive catering program churning out high-quality meals, all of which have made Singapore a leader in the food and beverage world. Few other carriers offer the level of dining options and dishes that the airline does. Expect dishes like stir-fried Singaporean hor fun noodles and other regional specialties.

“Book the Cook” allows premium cabin passengers (premium economy, business, and first class) on select routes to pre-order meals, with a massive selection of dishes that wouldn’t otherwise be available onboard. The airline even has an air sommelier program, a highly selective initiative in which cabin crew can apply to become wine experts. The airline has around 100 air sommeliers, offering guidance on wine pairings.

Onboard service experience

One other area also needs to be mentioned: Singapore’s iconic onboard service, which has helped make it such a standout carrier. I have been extremely impressed with the crew on my flights, trained to serve all passengers with elegance, grace, and of course, safety, in mind. In fact, all crew undergo a four-month-long program that includes weeks of service training, including etiquette, grooming, meal preparation, and more.

Loyalty program

Singapore’s loyalty program, called KrisFlyer, lets frequent fliers earn and redeem miles on Singapore Airlines, Star Alliance carriers (such as United Airlines and Air Canada), and other partner airlines. One unique element of KrisFlyer? It partners with all of the major U.S. credit card rewards programs. That means if you need extra KrisFlyer miles, perhaps to book an award seat, you can transfer points from the likes of American Express, Chase, Citi, and Capital One.

Booking using miles

If you’ve accumulated Singapore miles, you’ll get the most value by redeeming for flights on Singapore Airlines and its partners. For instance, one of the best ways to redeem Singapore miles is on the carrier's “fifth-freedom” flights from the U.S. from New York to Frankfurt or from Houston to Manchester. If you find Saver award space, these can be booked for 81,000 miles each way in business class.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

September

High season

December

Cheapest flight

$219
Best time to beat the crowds with an average 8% drop in price.
Most popular time to fly with an average 13% increase in price.
Flight from Manila to Bangkok Suvarnabhumi Airport

FAQs about flying with Singapore Airlines

  • Where does Singapore Airlines fly to?

    Singapore Airlines offers direct flights to 76 cities in 34 different countries. Singapore, Melbourne, and Manila are the most popular cities covered by Singapore Airlines.

  • What is Singapore Airlines’ primary hub?

    Singapore Airlines concentrates most of its flight operations in Singapore.

  • How does KAYAK find such low prices on Singapore Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Singapore Airlines.

  • When are Singapore Airlines plane tickets cheapest?

    Flight prices with Singapore Airlines will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Singapore Airlines is September, while the most expensive is December.

  • What’s the cheapest route that Singapore Airlines flies?

    In the last 72 hours, the cheapest route flown by Singapore Airlines found on KAYAK was from Singapore to Kuala Lumpur, with a price of $103 for a round-trip.

  • What are the most popular airports for Singapore Airlines flights to depart from?

  • Is Singapore Airlines part of an airline alliance?

    Yes, Singapore Airlines is part of the Star Alliance airline alliance.

  • How many destinations does Singapore Airlines fly to?

    In total, Singapore Airlines flies to 79 destinations.

See more FAQs

Top tips for flying with Singapore Airlines

  • If you’re looking for the cheapest Singapore Airlines tickets, then try to fly from Manila, where flights have been cheapest lately. The cheapest route from here available recently is to Bangkok Suvarnabhumi Airport, and cost $219.
  • The cheapest month for flights with Singapore Airlines is September, while the most expensive is generally December.

Singapore Airlines customer reviews

8.1
Very goodBased on 1,290 verified guest reviews
7.7Food
7.9Comfort
8.2Boarding
8.0Entertainment
8.6Crew

Traveler rating:
Sort by:
V
10.0 Wonderful
SYD-SIN
All the staff, efficient and super friendly
B
10.0 Wonderful
MNL-SIN
We were not given option for meals since they ran out of the other option but good thing the remaining options tasted great.
V
10.0 Wonderful
HKG-SIN
Both the staff at check-in counter and on board were pleasant and helpful. My chicken and mashed potato was good, sauce was tasty, but the zucchini, carrot n other accompanying vegetables were over-cooked a little. (I understand the meal has to be prepared earlier). Yet I would fly on Singapore Airlines again and recommend it to family and friends.
K
2.0 Poor
CNS-SIN
Horrendous. We upgraded and they took the money but cancelled one of our tickets. The recline action didn’t work on the seats for the flight from Singapore to London, pre booked meals but they seemed to have disappeared as well.. Phone customer service was horrendous. Took 5 phone calls and no fix. Craig at the airport was the only one who seemed to be able to get the ticket back.
V
10.0 Wonderful
LAX-NRT
Very good flight from Boarding to landing -efficient and comfortable with decent entertainment options
V
8.0 Very good
SIN-DPS
Fair
V
6.0 Okay
LAX-SIN
It was a fair flight
P
8.0 Very good
SIN-MLE
Excelent service and plenty of food and drinks during the flight. Flight crew very attentive to our needs. Leg room between rows are very disappointing.
P
10.0 Wonderful
PDX-SFO
Construction at PDX resulting in very lung walk from the rental car to the gate. SFO, extremely long walk between terminals to get to connecting Singapore airlines flight. My smart watch recorded a total of 3 miles.
T
6.0 Okay
MLE-SIN
The seat in economy class and legroom in Singapore airline are narrower than Korean airlines! I don’t have that comforting feeling flying with Singapore air as in the past!

Singapore Airlines flight status

Fri 4/25

Singapore Airlines route map - Which destinations does Singapore Airlines fly to?

Find out which destinations you can fly to direct with Singapore Airlines by entering your departure airport. If you want to know if Singapore Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Fri 4/25

All Singapore Airlines flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
479Cape Town (CPT)Johannesburg (JNB)2h 0m
947Denpasar (DPS)Singapore (SIN)2h 50m
478Johannesburg (JNB)Cape Town (CPT)2h 15m
479Johannesburg (JNB)Singapore (SIN)10h 25m
952Singapore (SIN)Jakarta (CGK)1h 55m
478Singapore (SIN)Johannesburg (JNB)10h 40m
447Dhaka (DAC)Singapore (SIN)4h 5m
927Surabaya (SUB)Singapore (SIN)2h 35m
148Singapore (SIN)Bandar Seri Begawan (BWN)2h 15m
254Darwin (DRW)Singapore (SIN)4h 45m
951Jakarta (CGK)Singapore (SIN)1h 55m
469Colombo (CMB)Singapore (SIN)4h 0m
21Newark (EWR)Singapore (SIN)19h 10m
915Manila (MNL)Singapore (SIN)3h 50m
825Shanghai (PVG)Singapore (SIN)5h 30m
505Ahmedabad (AMD)Singapore (SIN)5h 50m
323Amsterdam (AMS)Singapore (SIN)12h 45m
713Bangkok (BKK)Singapore (SIN)2h 25m
246Brisbane (BNE)Singapore (SIN)8h 5m
851Guangzhou (CAN)Singapore (SIN)4h 20m
335Paris (CDG)Singapore (SIN)12h 50m
901Cebu City (CEB)Singapore (SIN)3h 45m
819Chongqing (CKG)Singapore (SIN)4h 55m
535Kochi (COK)Singapore (SIN)4h 40m
173Da Nang (DAD)Singapore (SIN)3h 0m
495Dubai (DXB)Singapore (SIN)7h 45m
26Frankfurt am Main (FRA)New York (JFK)8h 35m
325Frankfurt am Main (FRA)Singapore (SIN)12h 35m
655Fukuoka (FUK)Singapore (SIN)6h 0m
895Hong Kong (HKG)Singapore (SIN)3h 55m
731Phuket City (HKT)Singapore (SIN)2h 15m
635Tokyo (HND)Singapore (SIN)7h 15m
601Incheon (ICN)Singapore (SIN)6h 30m
23New York (JFK)Singapore (SIN)19h 15m
991Medan (KNO)Singapore (SIN)1h 35m
127Kuala Lumpur (KUL)Singapore (SIN)1h 15m
321London (LHR)Singapore (SIN)13h 10m
327Munich (MUC)Singapore (SIN)12h 10m
671Nagoya (NGO)Singapore (SIN)6h 35m
214Perth (PER)Singapore (SIN)5h 25m
155Phnom Penh (PNH)Singapore (SIN)2h 5m
761Yangon (RGN)Singapore (SIN)3h 15m
177Ho Chi Minh City (SGN)Singapore (SIN)2h 10m
504Singapore (SIN)Ahmedabad (AMD)5h 30m
714Singapore (SIN)Bangkok (BKK)2h 30m
510Singapore (SIN)Bengaluru (BLR)4h 30m
235Singapore (SIN)Brisbane (BNE)7h 35m
850Singapore (SIN)Guangzhou (CAN)4h 15m
338Singapore (SIN)Paris (CDG)13h 40m
900Singapore (SIN)Cebu City (CEB)3h 45m
468Singapore (SIN)Colombo (CMB)3h 45m
534Singapore (SIN)Kochi (COK)4h 30m
402Singapore (SIN)New Delhi (DEL)5h 50m
948Singapore (SIN)Denpasar (DPS)2h 40m
494Singapore (SIN)Dubai (DXB)7h 20m
22Singapore (SIN)Newark (EWR)18h 25m
326Singapore (SIN)Frankfurt am Main (FRA)13h 10m
656Singapore (SIN)Fukuoka (FUK)6h 0m
192Singapore (SIN)Hanoi (HAN)3h 30m
894Singapore (SIN)Hong Kong (HKG)4h 5m
726Singapore (SIN)Phuket City (HKT)1h 55m
634Singapore (SIN)Tokyo (HND)7h 5m
24Singapore (SIN)New York (JFK)18h 40m
990Singapore (SIN)Medan (KNO)1h 30m
128Singapore (SIN)Kuala Lumpur (KUL)1h 15m
306Singapore (SIN)London (LHR)13h 55m
918Singapore (SIN)Manila (MNL)4h 0m
328Singapore (SIN)Munich (MUC)12h 40m
672Singapore (SIN)Nagoya (NGO)6h 40m
136Singapore (SIN)Penang (PEN)1h 25m
223Singapore (SIN)Perth (PER)5h 15m
156Singapore (SIN)Phnom Penh (PNH)2h 10m
836Singapore (SIN)Shanghai (PVG)5h 35m
762Singapore (SIN)Yangon (RGN)3h 0m
186Singapore (SIN)Ho Chi Minh City (SGN)2h 10m
928Singapore (SIN)Surabaya (SUB)2h 20m
878Singapore (SIN)Taipei City (TPE)4h 55m
868Singapore (SIN)Xiamen (XMN)4h 35m
346Singapore (SIN)Zurich (ZRH)12h 50m
857Shenzhen (SZX)Singapore (SIN)4h 0m
879Taipei City (TPE)Singapore (SIN)4h 35m
869Xiamen (XMN)Singapore (SIN)4h 40m
345Zurich (ZRH)Singapore (SIN)12h 10m
842Singapore (SIN)Chengdu (TFU)4h 55m
843Chengdu (TFU)Singapore (SIN)4h 50m
309London (LGW)Singapore (SIN)13h 5m
522Singapore (SIN)Hyderabad (HYD)4h 35m
164Singapore (SIN)Siem Reap (SAI)2h 15m
511Bengaluru (BLR)Singapore (SIN)4h 55m
351Copenhagen (CPH)Singapore (SIN)12h 30m
523Hyderabad (HYD)Singapore (SIN)4h 55m
529Chennai (MAA)Singapore (SIN)4h 40m
446Singapore (SIN)Dhaka (DAC)4h 0m
528Singapore (SIN)Chennai (MAA)4h 10m
147Bandar Seri Begawan (BWN)Singapore (SIN)2h 20m
191Hanoi (HAN)Singapore (SIN)3h 30m
25New York (JFK)Frankfurt am Main (FRA)7h 45m
324Singapore (SIN)Amsterdam (AMS)13h 20m
818Singapore (SIN)Chongqing (CKG)4h 55m
856Singapore (SIN)Shenzhen (SZX)4h 15m
352Singapore (SIN)Copenhagen (CPH)13h 5m
312Singapore (SIN)London (LGW)13h 30m
208Melbourne (MEL)Singapore (SIN)8h 0m
207Singapore (SIN)Melbourne (MEL)7h 25m
211Singapore (SIN)Sydney (SYD)7h 40m
242Sydney (SYD)Singapore (SIN)8h 30m
286Auckland (AKL)Singapore (SIN)10h 50m
298Christchurch (CHC)Singapore (SIN)10h 50m
285Singapore (SIN)Auckland (AKL)9h 30m
297Singapore (SIN)Christchurch (CHC)9h 40m
301Manchester (MAN)Singapore (SIN)13h 25m
302Singapore (SIN)Manchester (MAN)14h 5m
441Kathmandu (KTM)Singapore (SIN)5h 5m
442Singapore (SIN)Kathmandu (KTM)5h 5m
608Singapore (SIN)Incheon (ICN)6h 35m
276Adelaide (ADL)Singapore (SIN)7h 10m
277Singapore (SIN)Adelaide (ADL)6h 30m
623Osaka (KIX)Singapore (SIN)6h 30m
622Singapore (SIN)Osaka (KIX)6h 30m
615Busan (PUS)Singapore (SIN)6h 30m
303Brussels (BRU)Singapore (SIN)12h 45m
253Singapore (SIN)Darwin (DRW)4h 45m
616Singapore (SIN)Busan (PUS)6h 15m
204Cairns (CNS)Singapore (SIN)6h 25m
203Singapore (SIN)Cairns (CNS)6h 20m
423Mumbai (BOM)Singapore (SIN)5h 35m
424Singapore (SIN)Mumbai (BOM)5h 40m
811Beijing (PKX)Singapore (SIN)6h 25m
810Singapore (SIN)Beijing (PKX)6h 5m
365Rome (FCO)Singapore (SIN)12h 0m
391Istanbul (IST)Singapore (SIN)10h 35m
35Los Angeles (LAX)Singapore (SIN)17h 40m
366Singapore (SIN)Rome (FCO)12h 35m
392Singapore (SIN)Istanbul (IST)11h 15m
36Singapore (SIN)Los Angeles (LAX)15h 35m
355Milan (MXP)Singapore (SIN)12h 15m
131Penang (PEN)Singapore (SIN)1h 40m
802Singapore (SIN)Beijing (PEK)6h 20m
403New Delhi (DEL)Singapore (SIN)5h 55m
163Siem Reap (SAI)Singapore (SIN)2h 25m
517Kolkata (CCU)Singapore (SIN)4h 30m
805Beijing (PEK)Singapore (SIN)6h 25m
356Singapore (SIN)Milan (MXP)13h 0m
516Singapore (SIN)Kolkata (CCU)4h 5m
377Barcelona (BCN)Milan (MXP)1h 40m
378Milan (MXP)Barcelona (BCN)1h 35m
174Singapore (SIN)Da Nang (DAD)2h 50m
11Tokyo (NRT)Singapore (SIN)7h 10m
11Los Angeles (LAX)Tokyo (NRT)11h 45m
437Malé (MLE)Singapore (SIN)4h 45m
12Tokyo (NRT)Los Angeles (LAX)9h 55m
33San Francisco (SFO)Singapore (SIN)17h 10m
438Singapore (SIN)Malé (MLE)4h 45m
638Singapore (SIN)Tokyo (NRT)7h 5m
34Singapore (SIN)San Francisco (SFO)15h 0m
304Singapore (SIN)Brussels (BRU)13h 25m
27Seattle (SEA)Singapore (SIN)16h 50m
28Singapore (SIN)Seattle (SEA)14h 20m
387Barcelona (BCN)Singapore (SIN)13h 5m
More flight routes

Singapore Airlines contact information

Overview of Singapore Airlines

Renowned for first-class hospitality and service, Singapore Airlines holds a 5-star Skytrax rating. It has been awarded the Best Airline Cabin Crew on numerous occasions and has flight attendants who wear traditional colorful sarongs.

Departures are controlled through a primary hub in Singapore, with services available to more than 30 countries across the globe. It serves as a major transport link between Southeast Asia and the rest of the world, flying to Europe, North America and Africa. An expanded network of routes is offered through partnership with Star Alliance and subsidiaries Scoot, SilkAir and Vistara.

Wide-body aircrafts are chosen for the fleet, with a combination of Airbus and Boeing planes flown. Singapore Airlines was the launch carrier for both the Airbus A380 and Boeing 787-10 models, capable of carrying more than 330 passengers.

A broad range of fares are available on Singapore Airlines flights with Economy, Premium Economy, Business, First and Suite classes. Adjustable headrests and storage areas are provided in the basic Economy section, while Premium Economy has calf-rests built into the seats and more legroom. Upholstered leather and generous elbow space in Business Class makes working-on-the-go easy. Two Business Class seats on the A380 jets can be joined together to create a double bed for you and your partner to share.

The First Class section features sculpted headrests that form a cocoon, offering privacy and extra comfort. You can take luxurious travel to the next level by booking a Suite, which come equipped with a separate bed and private lavatory. A sliding door screens your personal cabin off from everyone else.

Everything you need to know about Singapore Airlines flights

Singapore Airlines information

IATA CodeSQ
Routes162
Top routeMelbourne Airport to Singapore
Airports served79
Top airportSingapore Changi
Flight status, cancellation and delay data provided by Flightstats.com. Flightstats data may not always be accurate or error free. Always confirm the information provided here directly with your airline.