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Singapore Airlines: Expert advice and recommendations

Expert travel writer Chris Dong shares all you need to know before booking a flight with Singapore Airlines.
Chris Dong
August 29, 2024

Singapore Airlines has a sterling reputation in the airline world. It makes sense considering what you’ll find onboard: top-notch service, comfortable seats, and high-quality food and drinks (especially in first or business class). If you have an upcoming flight with Singapore Airlines, or are considering booking with the airline in the future, here’s what you can expect from this world-class carrier.

Routes

The Southeast Asian-based carrier offers an extensive route network, primarily from its Singapore hub. There are over 70 destinations in 32 countries on five continents. While almost all flights start or end in Singapore, the airline also offers a few unique routes, called “fifth freedom” flights. I’ve flown on one of these services, a flight that went between New York and Frankfurt, Germany.

Cabin classes, seats & legroom

Singapore sells seats across four cabins: first, business, premium economy, and economy. However, not all flights will have every cabin. For instance, the world’s longest nonstop flight, from New York to Singapore, is flown on the carrier’s Airbus A350 in an “ultra-long haul configuration.” In short, that means onboard, you’ll only find a business class and premium economy cabin. Here’s a brief rundown of each class.

First class

Considered one of the best first-class products in the sky, Singapore’s flagship experience is called “Suites.” These are only found on the carrier’s Airbus A380 aircraft so if you have the choice between plane types, definitely go for the double-decker. What makes Suites special is how much space there is. Not only is there a separate seat and bed, but if you’re traveling as a couple, the divider between Row 1 and 2 can be lowered to create a full double bed. Talk about luxury in the skies.

On the Boeing 777, Singapore offers first class but in a less impressive setup compared to the “Suites” experience. These seats are still incredibly luxurious, and the onboard service, amenities, food, and drink will be similar no matter which plane type you fly. I’m particularly a big fan of “Book the Cook,” a feature that allows travelers to pre-order gourmet meals before traveling.

Business class

The business class experience on Singapore varies, depending on the type of plane and length of flight. Longer flights, like those between the U.S. and Singapore, offer more comfortable seating with additional storage space and room to stretch out. Unless you’re flying regionally within Southeast Asia on a Boeing 737, all business class seats offer lie-flat capabilities and direct aisle access. That means there’s no need to crawl over a neighbor to stretch your legs or use the bathroom.

I’ve flown Singapore business class many times, including on flights that are 18 hours nonstop, and each experience has ranged either pretty good to exceptional. All U.S. flights offer wide, fully flat leather seats with direct aisle access and have access to the “Book the Cook” feature like first-class passengers.

One minor quirk of Singapore’s business class seats: Passengers may have to lie flat at an angle thanks to the cut-out for your legs and feet. To avoid sleeping at an angle, consider booking a seat in the first row of the cabin, also known as the bulkhead seats. Even with this slight quirk, it’s still a comfortable seat overall; it may just take some getting used to when you first sit down.

Premium economy

The premium economy cabin on Singapore includes roomier seats than economy with a calf rest, footrest, and personal reading lamp. This class is only on select aircraft, usually on flights with longer distances. Seats don’t lie flat but have generous recline and a wide 19.5” berth. Finally, although the options are not as extensive (or high-end) as those in business or first class, premium economy passengers on select routes can also “Book the Cook” to preorder chef-curated meals.

Economy

Regardless of the type of plane you fly, economy doesn’t get much better than this when compared to the competition. Not only is there decent legroom and seat width, but there are amenities like hot towel service and a mini kit with a toothbrush, toothpaste, eye shades, and socks. Finally, a four-way adjustable, cushioned headrest and a footrest are at every seat. Singapore serves full, multicourse meals on real dinnerware, using metal cutlery and glassware.

Pre-flight experience

Here’s what you should know about the Singapore Airlines ground and pre-flight experience.

Baggage policy and fees

Singapore has a generous baggage policy regardless of which cabin you’re flying in. For all flights that touch the U.S., economy up through first class are allowed two checked bags complimentary, while elite members are allowed even more. Those in economy and premium economy can bring up to 50 pounds (23 kg) per bag while business and first-class passengers can bring up to 70 pounds (32 kg) per bag.

Check-in

Singapore generally offers four check-in areas, although some airports may consolidate this. At the airline’s Changi hub, there are separate check-in areas for first class, business class, premium economy, and economy (along with the associated elite status levels). Self-service kiosks are also available and passengers can check in at Changi up to 24 hours in advance.

Lounges

There are three levels of lounge access for Singapore passengers at Changi, while airports elsewhere typically have a single lounge option. At the highest level is Singapore’s first-class lounge and “The Private Room” which offers the finest champagne, sit-down dining, and individual bedrooms. The SilverKris Lounge is reserved for business class passengers while the Krisflyer Gold Lounge is for select elite passengers.

At airports without a SilverKris lounge, passengers may be directed to airline partner lounges. In Los Angeles, business class passengers use the Star Alliance Lounge, in New York (JFK), passengers use the Virgin Atlantic Clubhouse, and at San Francisco and Houston, passengers use the United Polaris Lounge.

Onboard experience

Here's more of what you can expect when onboard a Singapore Airlines flight.

Wi-Fi & entertainment

This is one area where Singapore excels as the airline offers free Wi-Fi for every passenger onboard (you’ll need to sign up for a frequent flyer account, though). In addition, the airline’s entertainment system, called KrisWorld, is one of the industry’s most vast with hundreds of movies, TV shows, and other programs at each seat to keep travelers entertained. (Of course, it’s especially important on ultra-long-haul flights up to 19 hours long.)

Amenities

First-class passengers receive a well-stocked Lalique amenity kit along with pajamas and slippers. Unlike other carriers, Singapore doesn’t automatically give passengers in business class an amenity kit. Many items are already stocked in the lavatories and the cabin crew will provide a full kit on request. Even premium economy passengers get a kit with slippers and eye shades on flights seven hours or longer.

Food and drink

As mentioned, Singapore has an impressive catering program churning out high-quality meals, all of which have made Singapore a leader in the food and beverage world. Few other carriers offer the level of dining options and dishes that the airline does. Expect dishes like stir-fried Singaporean hor fun noodles and other regional specialties.

“Book the Cook” allows premium cabin passengers (premium economy, business, and first class) on select routes to pre-order meals, with a massive selection of dishes that wouldn’t otherwise be available onboard. The airline even has an air sommelier program, a highly selective initiative in which cabin crew can apply to become wine experts. The airline has around 100 air sommeliers, offering guidance on wine pairings.

Onboard service experience

One other area also needs to be mentioned: Singapore’s iconic onboard service, which has helped make it such a standout carrier. I have been extremely impressed with the crew on my flights, trained to serve all passengers with elegance, grace, and of course, safety, in mind. In fact, all crew undergo a four-month-long program that includes weeks of service training, including etiquette, grooming, meal preparation, and more.

Loyalty program

Singapore’s loyalty program, called KrisFlyer, lets frequent fliers earn and redeem miles on Singapore Airlines, Star Alliance carriers (such as United Airlines and Air Canada), and other partner airlines. One unique element of KrisFlyer? It partners with all of the major U.S. credit card rewards programs. That means if you need extra KrisFlyer miles, perhaps to book an award seat, you can transfer points from the likes of American Express, Chase, Citi, and Capital One.

Booking using miles

If you’ve accumulated Singapore miles, you’ll get the most value by redeeming for flights on Singapore Airlines and its partners. For instance, one of the best ways to redeem Singapore miles is on the carrier's “fifth-freedom” flights from the U.S. from New York to Frankfurt or from Houston to Manchester. If you find Saver award space, these can be booked for 81,000 miles each way in business class.

This KAYAK-commissioned article is presented as-is, for general informational purposes only, and may not be up-to-date. The opinions contained in the article are original to the author and reflect their authentic experience, which may vary significantly from the experience of others. Find more perspectives in our user reviews below.

Good to know

Low season

August

High season

December

Cheapest flight

$202
Best time to beat the crowds but there is an average 3% increase in price.
Most popular time to fly with an average 16% increase in price.
Flight from Manila to Bangkok Suvarnabhumi Airport

FAQs about flying with Singapore Airlines

  • Where does Singapore Airlines fly to?

    Singapore Airlines offers direct flights to 77 cities in 34 different countries. Phuket City, Kuala Lumpur, and Singapore are the most popular cities covered by Singapore Airlines.

  • What is Singapore Airlines’ primary hub?

    Singapore Airlines concentrates most of its flight operations in Singapore.

  • How does KAYAK find such low prices on Singapore Airlines flights?

    KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Singapore Airlines.

  • When are Singapore Airlines plane tickets cheapest?

    Flight prices with Singapore Airlines will depend on the season and route you are flying. Our data shows that overall, the cheapest month to fly with Singapore Airlines is August, while the most expensive is December.

  • What’s the cheapest route that Singapore Airlines flies?

    In the last 72 hours, the cheapest route flown by Singapore Airlines found on KAYAK was from Singapore to Phuket City, with a price of $115 for a round-trip.

  • What are the most popular airports for Singapore Airlines flights to depart from?

  • Is Singapore Airlines part of an airline alliance?

    Yes, Singapore Airlines is part of the Star Alliance airline alliance.

  • How many destinations does Singapore Airlines fly to?

    In total, Singapore Airlines flies to 80 destinations.

See more FAQs

Top tips for flying with Singapore Airlines

  • If you’re looking for the cheapest Singapore Airlines tickets, then try to fly from Manila, where flights have been cheapest lately. The cheapest route from here available recently is to Bangkok Suvarnabhumi Airport, and cost $202.
  • The cheapest month for flights with Singapore Airlines is August, while the most expensive is generally December.

Singapore Airlines customer reviews

8.1
Very goodBased on 1,333 verified guest reviews
8.3Boarding
8.6Crew
8.0Entertainment
8.0Comfort
7.7Food

Pros +
Cons -

Show reviews that mention
Traveler rating:
Sort by:
V
10.0 Wonderful
IAH-MAN
The booking experience was bad. Our six character booking ID number disappeared the day before the flight, We could not find out what happened or what was the status of our flight, scheduled for the next day. We finally found the right number to contact Singapore Airlines on the matter (not easy). The Singapore agent worked through the issue in a little over thirty minutes on the phone, the day before the flight. That was great. I'm very happy with Singapore Airlines and their performance. Contact with a competent person on the matter was near impossible. It seems no one in business these days wants to deal with customers once they've pocketed the money. There were resellers, including Kayak, involved in the chain. When we finally got through to Underpricer, we did get a return call that could have proved helpful. But by that time the matter had been resolved by the Singapore agent. Majestic Vacations, the reseller who received the payment was less than worthless. That's just a fast buck operation. Ugh.
V
8.0 Very good
SIN-JFK
My overall experience with Singapore Airlines is great. Will definitely fly Singapore airline again.
S
10.0 Wonderful
NRT-LAX
Great food and good service
P
10.0 Wonderful
SIN-LHR
Fantastic !!
V
10.0 Wonderful
HKT-SIN
If I made the connection in Singapore I was stuck there for 24 hours you owe me 355.00 for accommodations
V
8.0 Very good
SIN-SFO
I am satisfied. Food could be better though :-)
G
10.0 Wonderful
HKT-SIN
Excellent meal served with real utensils, cardboard served hot meals instead of plastic utensils and plastic covers. Quick service, friendly and accommodating stewards.
V
4.0 Mediocre
SIN-CJB
Check in was snails pace, only 1 of the luggage screen was working so long lines, an hour to check in Nobody seemed to want to fix the issue Flight was 45 minutes late Scoot is a mini sized plane ( sardine class plane), literally felt slammed between people
V
10.0 Wonderful
SIN-LHR
Excellent
Y
10.0 Wonderful
MEL-SIN
Good flight. The food was served a bit late, hence a hurry to finish before landing. Excellent crew and service

Singapore Airlines flight status

Fri 11/22

Singapore Airlines route map - Which destinations does Singapore Airlines fly to?

Find out which destinations you can fly to direct with Singapore Airlines by entering your departure airport. If you want to know if Singapore Airlines flies a certain route, enter both the departure and destination airport before hitting search.
Fri 11/22

All Singapore Airlines flight routes

Flight #Departure AirportArrival AirportDurationSunMonTueWedThuFriSat
103Kuala Lumpur (KUL)Singapore (SIN)1h 25m
446Singapore (SIN)Dhaka (DAC)4h 5m
106Singapore (SIN)Kuala Lumpur (KUL)1h 10m
148Singapore (SIN)Bandar Seri Begawan (BWN)2h 10m
208Melbourne (MEL)Singapore (SIN)8h 0m
237Singapore (SIN)Melbourne (MEL)7h 25m
278Adelaide (ADL)Singapore (SIN)7h 0m
469Colombo (CMB)Singapore (SIN)4h 0m
899Hong Kong (HKG)Singapore (SIN)4h 5m
631Tokyo (HND)Singapore (SIN)7h 40m
915Manila (MNL)Singapore (SIN)3h 55m
637Tokyo (NRT)Singapore (SIN)7h 40m
964Singapore (SIN)Jakarta (CGK)1h 55m
262Sydney (SYD)Singapore (SIN)8h 20m
286Auckland (AKL)Singapore (SIN)10h 40m
323Amsterdam (AMS)Singapore (SIN)12h 30m
719Bangkok (BKK)Singapore (SIN)2h 35m
256Brisbane (BNE)Singapore (SIN)8h 15m
423Mumbai (BOM)Singapore (SIN)5h 30m
851Guangzhou (CAN)Singapore (SIN)4h 20m
335Paris (CDG)Singapore (SIN)12h 35m
901Cebu City (CEB)Singapore (SIN)3h 55m
965Jakarta (CGK)Singapore (SIN)1h 55m
298Christchurch (CHC)Singapore (SIN)10h 40m
535Kochi (COK)Singapore (SIN)4h 35m
351Copenhagen (CPH)Singapore (SIN)12h 30m
173Da Nang (DAD)Singapore (SIN)3h 0m
403New Delhi (DEL)Singapore (SIN)5h 45m
495Dubai (DXB)Singapore (SIN)7h 15m
191Hanoi (HAN)Singapore (SIN)3h 40m
735Phuket City (HKT)Singapore (SIN)2h 5m
601Incheon (ICN)Singapore (SIN)6h 45m
619Osaka (KIX)Singapore (SIN)6h 55m
995Medan (KNO)Singapore (SIN)1h 40m
305London (LHR)Singapore (SIN)12h 55m
437Malé (MLE)Singapore (SIN)4h 50m
327Munich (MUC)Singapore (SIN)11h 55m
671Nagoya (NGO)Singapore (SIN)6h 55m
801Beijing (PEK)Singapore (SIN)6h 45m
226Perth (PER)Singapore (SIN)5h 20m
153Phnom Penh (PNH)Singapore (SIN)2h 10m
827Shanghai (PVG)Singapore (SIN)5h 50m
761Yangon (RGN)Singapore (SIN)3h 20m
183Ho Chi Minh City (SGN)Singapore (SIN)2h 15m
279Singapore (SIN)Adelaide (ADL)6h 45m
285Singapore (SIN)Auckland (AKL)9h 55m
504Singapore (SIN)Ahmedabad (AMD)5h 40m
720Singapore (SIN)Bangkok (BKK)2h 35m
510Singapore (SIN)Bengaluru (BLR)4h 20m
255Singapore (SIN)Brisbane (BNE)7h 50m
424Singapore (SIN)Mumbai (BOM)5h 50m
850Singapore (SIN)Guangzhou (CAN)4h 15m
336Singapore (SIN)Paris (CDG)14h 0m
900Singapore (SIN)Cebu City (CEB)3h 40m
297Singapore (SIN)Christchurch (CHC)9h 50m
468Singapore (SIN)Colombo (CMB)3h 50m
534Singapore (SIN)Kochi (COK)4h 25m
352Singapore (SIN)Copenhagen (CPH)13h 45m
174Singapore (SIN)Da Nang (DAD)2h 45m
406Singapore (SIN)New Delhi (DEL)6h 5m
494Singapore (SIN)Dubai (DXB)7h 40m
656Singapore (SIN)Fukuoka (FUK)5h 50m
192Singapore (SIN)Hanoi (HAN)3h 30m
898Singapore (SIN)Hong Kong (HKG)4h 0m
736Singapore (SIN)Phuket City (HKT)2h 5m
636Singapore (SIN)Tokyo (HND)6h 35m
608Singapore (SIN)Incheon (ICN)6h 25m
618Singapore (SIN)Osaka (KIX)6h 5m
994Singapore (SIN)Medan (KNO)1h 30m
306Singapore (SIN)London (LHR)14h 35m
438Singapore (SIN)Malé (MLE)4h 50m
918Singapore (SIN)Manila (MNL)3h 50m
328Singapore (SIN)Munich (MUC)13h 15m
672Singapore (SIN)Nagoya (NGO)6h 10m
638Singapore (SIN)Tokyo (NRT)6h 45m
806Singapore (SIN)Beijing (PEK)6h 5m
225Singapore (SIN)Perth (PER)5h 15m
154Singapore (SIN)Phnom Penh (PNH)2h 5m
836Singapore (SIN)Shanghai (PVG)5h 40m
762Singapore (SIN)Yangon (RGN)3h 5m
186Singapore (SIN)Ho Chi Minh City (SGN)2h 15m
928Singapore (SIN)Surabaya (SUB)2h 30m
241Singapore (SIN)Sydney (SYD)8h 5m
878Singapore (SIN)Taipei City (TPE)4h 45m
868Singapore (SIN)Xiamen (XMN)4h 20m
346Singapore (SIN)Zurich (ZRH)13h 20m
929Surabaya (SUB)Singapore (SIN)2h 25m
879Taipei City (TPE)Singapore (SIN)4h 45m
869Xiamen (XMN)Singapore (SIN)4h 55m
345Zurich (ZRH)Singapore (SIN)12h 5m
163Siem Reap (SAI)Singapore (SIN)2h 35m
164Singapore (SIN)Siem Reap (SAI)2h 15m
511Bengaluru (BLR)Singapore (SIN)4h 40m
447Dhaka (DAC)Singapore (SIN)4h 5m
523Hyderabad (HYD)Singapore (SIN)4h 45m
529Chennai (MAA)Singapore (SIN)4h 25m
949Denpasar (DPS)Singapore (SIN)2h 50m
324Singapore (SIN)Amsterdam (AMS)13h 50m
948Singapore (SIN)Denpasar (DPS)2h 55m
479Cape Town (CPT)Johannesburg (JNB)2h 0m
478Johannesburg (JNB)Cape Town (CPT)2h 15m
479Johannesburg (JNB)Singapore (SIN)10h 25m
478Singapore (SIN)Johannesburg (JNB)10h 40m
25Frankfurt am Main (FRA)Singapore (SIN)12h 20m
21Newark (EWR)Singapore (SIN)18h 40m
26Frankfurt am Main (FRA)New York (JFK)8h 55m
25New York (JFK)Frankfurt am Main (FRA)7h 35m
23New York (JFK)Singapore (SIN)18h 40m
11Los Angeles (LAX)Tokyo (NRT)11h 55m
37Los Angeles (LAX)Singapore (SIN)17h 50m
12Tokyo (NRT)Los Angeles (LAX)10h 0m
31San Francisco (SFO)Singapore (SIN)17h 30m
22Singapore (SIN)Newark (EWR)17h 50m
24Singapore (SIN)New York (JFK)18h 10m
38Singapore (SIN)Los Angeles (LAX)15h 10m
32Singapore (SIN)San Francisco (SFO)14h 40m
26Singapore (SIN)Frankfurt am Main (FRA)13h 35m
309London (LGW)Singapore (SIN)12h 55m
312Singapore (SIN)London (LGW)14h 25m
524Singapore (SIN)Chennai (MAA)4h 25m
813Chongqing (CKG)Singapore (SIN)5h 20m
812Singapore (SIN)Chongqing (CKG)5h 5m
147Bandar Seri Begawan (BWN)Singapore (SIN)2h 20m
51Manchester (MAN)Singapore (SIN)13h 10m
51Houston (IAH)Manchester (MAN)8h 40m
52Manchester (MAN)Houston (IAH)10h 20m
52Singapore (SIN)Manchester (MAN)14h 25m
303Brussels (BRU)Singapore (SIN)12h 35m
355Milan (MXP)Singapore (SIN)11h 55m
616Singapore (SIN)Busan (PUS)6h 5m
204Cairns (CNS)Singapore (SIN)6h 20m
391Istanbul (IST)Singapore (SIN)10h 20m
304Singapore (SIN)Brussels (BRU)13h 55m
203Singapore (SIN)Cairns (CNS)6h 35m
366Singapore (SIN)Rome (FCO)13h 15m
392Singapore (SIN)Istanbul (IST)11h 35m
356Singapore (SIN)Milan (MXP)13h 45m
252Darwin (DRW)Singapore (SIN)4h 45m
251Singapore (SIN)Darwin (DRW)4h 50m
27Seattle (SEA)Singapore (SIN)17h 0m
28Singapore (SIN)Seattle (SEA)14h 10m
517Kolkata (CCU)Singapore (SIN)4h 5m
377Barcelona (BCN)Milan (MXP)1h 30m
811Beijing (PKX)Singapore (SIN)6h 25m
810Singapore (SIN)Beijing (PKX)6h 5m
141Penang (PEN)Singapore (SIN)1h 45m
142Singapore (SIN)Penang (PEN)1h 30m
518Singapore (SIN)Hyderabad (HYD)4h 45m
387Barcelona (BCN)Singapore (SIN)12h 40m
388Singapore (SIN)Barcelona (BCN)14h 5m
846Singapore (SIN)Chengdu (TFU)4h 50m
847Chengdu (TFU)Singapore (SIN)5h 15m
615Busan (PUS)Singapore (SIN)6h 50m
516Singapore (SIN)Kolkata (CCU)4h 15m
378Milan (MXP)Barcelona (BCN)1h 30m
857Shenzhen (SZX)Singapore (SIN)4h 15m
856Singapore (SIN)Shenzhen (SZX)4h 15m
505Ahmedabad (AMD)Singapore (SIN)5h 40m
655Fukuoka (FUK)Singapore (SIN)6h 35m
441Kathmandu (KTM)Singapore (SIN)5h 0m
442Singapore (SIN)Kathmandu (KTM)5h 10m
365Rome (FCO)Singapore (SIN)11h 50m
More flight routes

Singapore Airlines contact information

Overview of Singapore Airlines

Renowned for first-class hospitality and service, Singapore Airlines holds a 5-star Skytrax rating. It has been awarded the Best Airline Cabin Crew on numerous occasions and has flight attendants who wear traditional colorful sarongs.

Departures are controlled through a primary hub in Singapore, with services available to more than 30 countries across the globe. It serves as a major transport link between Southeast Asia and the rest of the world, flying to Europe, North America and Africa. An expanded network of routes is offered through partnership with Star Alliance and subsidiaries Scoot, SilkAir and Vistara.

Wide-body aircrafts are chosen for the fleet, with a combination of Airbus and Boeing planes flown. Singapore Airlines was the launch carrier for both the Airbus A380 and Boeing 787-10 models, capable of carrying more than 330 passengers.

A broad range of fares are available on Singapore Airlines flights with Economy, Premium Economy, Business, First and Suite classes. Adjustable headrests and storage areas are provided in the basic Economy section, while Premium Economy has calf-rests built into the seats and more legroom. Upholstered leather and generous elbow space in Business Class makes working-on-the-go easy. Two Business Class seats on the A380 jets can be joined together to create a double bed for you and your partner to share.

The First Class section features sculpted headrests that form a cocoon, offering privacy and extra comfort. You can take luxurious travel to the next level by booking a Suite, which come equipped with a separate bed and private lavatory. A sliding door screens your personal cabin off from everyone else.

Singapore Airlines information

IATA CodeSQ
Routes164
Top routeSingapore to Phuket City
Airports served80
Top airportSingapore Changi

Other popular airlines in the United States

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