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Dollar customer reviews

6.2
OkayBased on 10,000 verified guest reviews
7.0Cleanliness
6.2Value for money
6.1Pick-up/Drop-off
6.9Comfort

Pros +
Cons -

Show reviews that mention
Traveler rating:
Sort by:
D
6.8 Okay
Cons:I paid twice for insurance. The one that I bought wasn't good enough for Herd, and it wanted to charge credit card 8 times more than the car rent value.
A
10.0 Wonderful
Pros:Staff was wonderful, very helpful and quick.
J
4.4 Mediocre
Cons:Customer service at the booth was horrible.
A
10.0 Wonderful
Pros:Excellent customer service
A
10.0 Wonderful
Pros:Staff was great and car was clean and nice.
Cons:Nothing
A
2.0 Poor
Cons:The location did not have any cars in the face of multiple reservations given how many people were waiting outside the office. They told us cars were being brought from another location and it would be 30 minutes. This was not true. We waited over two hours for a car and would have waited longer if other people hadn’t canceled out of frustration in front of us. It got to the point that people were renting cars from other places on the spot, and canceling this reservation due to poor management. If you look on Google reviews, this location is littered with the same complaint I am describing. This is not a one-off event. I would caution anyone from renting from this location.
R
2.4 Poor
Pros:Location in terminal.
Cons:Horrific experience with Hertz in Rome Fiumicino. Rented a car that had a tire blown as soon as I started driving it. Called the Hertz location in Fiumicino and no answer. Called multiple times, but no answer. Had to call the US number only to get transferred to Road Side assistance for Canada? Ended up changing the tire myself then drove to my hotel. Kept calling Hertz in Rome (total of 8 times that day) but no answer. Tried calling Naples (no answer), Milano (no answer) and Salerno (answered but told me I wasn't covered because Hertz had franchised their business in Italy?). Suggested I pay for the flat myself and be on my way. In order to salvage my trip, I did just that. Only to find that the tire had prior damage in two places and it was unlikely that it could withstand another "patch" job. Nevertheless, I paid the fee for just that and tried to get ahold of Rome Hertz another 14 times over 4 days. No answer! The car sat parked because the newly patched tire went flat again! Seriously, I can't make this stuff up. Called the US again without help as they simply said I needed to deal directly with Rome Hertz only. I used Twitter to get a road side assistance number for Italy and the towed the car finally, while I had 5 days left on my rental. They refused to take me to Hertz to get a replacement saying I needed to pay a taxi for that (I was 60 miles away from the nearest location). I simply told them to keep the car and I would deal with it upon my return to Rome via another means. When I got to Rome, they had the nerve to charge me for a one way drop off charge in addition to my full contracted rate. NEVER AGAIN WILL I RENT FROM HERTZ/DOLLAR/THRIFY.
A
4.0 Mediocre
Cons:I guess dollar thrifty and hertz are one company now. Staff was friendly but car was not ready. We finally got one loaded up and headed out. About half way to our destination we turned on the ac/heater. It only worked on high and then we got blown away. Also the stale odor of cigarettes started to permeate the car. The next day I took the car to another dollar location and exchanged it. The line was long and there were two people working. (Customers from other agencies were in and out and we barely moved.) A third person finally came out but one of the two left so still at two. When I got to the counter the gentleman was great. He could not apologize enough. . I could tell he was shocked about the smoke smell) The lady who was checking returned cars also was very nice and apologized also. It took too much time. It would have been nice for a reduction of the rate. The second car was much nicer so it might have been an upgrade
K
10.0 Wonderful
Pros:The staff were wonderful, knowledgeable and helpful.
Cons:The office had moved 2 months ago, but the old location was listed as the place to go for pick up. Fortunately it was walking distance away
M
10.0 Wonderful
Pros:Car was clean and ready to go when I arrived
Cons:All good

Dollar car rental prices in the United States

Discover the best prices and deals for you by selecting your travel dates.
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Chevrolet Spark car
Chevrolet Spark
or similar SMALL
2
2
4-5
$27/day
Nissan Versa Note car
Nissan Versa Note
or similar SMALL
4
2
4-5
$25/day
Toyota Corolla car
Toyota Corolla
or similar MEDIUM
5
3
2/4
$25/day
Chevrolet Cruze car
Chevrolet Cruze
or similar MEDIUM
5
3
4-5
$27/day
Chevrolet Malibu car
Chevrolet Malibu
or similar LARGE
5
2
4-5
$27/day
Nissan Quest car
Nissan Quest
or similar VAN
5
5
4-5
$44/day
Nissan Pathfinder car
Nissan Pathfinder
or similar SUV
5
2
4-5
$55/day
Chevrolet Impala car
Chevrolet Impala
or similar LARGE
5
5
4-5
$32/day
Chrysler 300 car
Chrysler 300
or similar LUXURY
5
5
4-5
$36/day
RAM Pickup car
RAM Pickup
or similar PICKUPTRUCK
5
3
2/4
$70/day
Class Special Car car
Class Special Car
or similar Category
5
5
2/4
$26/day
Buick Encore car
Buick Encore
or similar SUV
4
2
4-5
$27/day
Toyota RAV4 car
Toyota RAV4
or similar SUV
5
3
4-5
$28/day
Hyundai Santa Fe car
Hyundai Santa Fe
or similar SUV
5
3
4-5
$31/day
Best rates found by KAYAK users in the past 48 hours.

Where can I find Dollar car rentals?

Address

1 Airport Blvd

Hours

Monday00:00 - 23:59
Tuesday00:00 - 23:59
Wednesday00:00 - 23:59
Thursday00:00 - 23:59
Friday00:00 - 23:59
Saturday00:00 - 23:59
Sunday00:00 - 23:59

Phone

+1 866 434 2226

Address

7400 International Drive

Hours

Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 866 434 2226

Address

4270 Aloma Avenue, Ste 174

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 205 0297

Address

139 South Orange Avenue

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 362 6086

Address

3575 Vineland Road

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00

Phone

+1 407 849 3002

Address

6001 Destination Parkway

Hours

Monday09:00 - 16:00
Tuesday09:00 - 16:00
Wednesday09:00 - 16:00
Thursday09:00 - 16:00
Friday09:00 - 16:00
Saturday09:00 - 16:00

Phone

+1 321 332 2836

Address

9900 S Orange Blossom Trl

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday09:00 - 16:00

Address

5555 Hazeltine National Drive

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 866 434 2226

Address

10100 International Drive

Hours

Monday08:00 - 16:00
Tuesday08:00 - 16:00
Wednesday08:00 - 16:00
Thursday08:00 - 16:00
Friday08:00 - 16:00
Saturday08:00 - 16:00
Sunday08:00 - 16:00

Phone

+1 866 434 2226

Good to know

Most popular city

Boston

Most popular car type

Premium

Average price

$82/day

Good deal

$47/day

Top tips for renting a car from Dollar

  • 25% of our users found rental cars from Dollar for $75 or less
  • Book your rental car from Dollar at least 10 weeks before your trip in order to get a below-average price.
  • Compact rental cars from Dollar are around 38% cheaper than other car types, on average.

FAQs about renting a car from Dollar

  • How much does it cost to rent a car from Dollar?

    On average a rental car from Dollar costs $77 per day.

  • What is the most popular rental car from Dollar?

  • How many car rental locations does Dollar have?

    Dollar has 2,330 rental locations worldwide. Take a look at our Dollar rental location map to find the best rental cars near you.

  • Which countries does Dollar have rental car locations in?

    Albania, Antigua And Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, Bahrain, Barbados, Belgium, Belize, Bosnia and Herzegovina, Brazil, British Virgin Islands, Brunei Darussalam, Bulgaria, Cambodia, Canada, Caribbean Netherlands, Cayman Islands, Colombia, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Dominican Republic, Ecuador, El Salvador, Estonia, Finland, France, French Guiana, Georgia, Germany, Greece, Guadeloupe, Guam, Guatemala, Haiti, Honduras, Hungary, Iceland, Ireland, Israel, Italy, Jamaica, Jordan, Kazakhstan, Kosovo, Kuwait, Latvia, Lithuania, Luxembourg, Malta, Martinique, Mauritius, Mexico, Morocco, Namibia, Netherlands, New Zealand, Nicaragua, Northern Mariana Islands, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Puerto Rico, Romania, Réunion, Saint Barthélemy, Saint Kitts and Nevis, Saudi Arabia, Serbia, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, St. Maarten, Sweden, Switzerland, Taiwan, Thailand, The Bahamas, Turkey, U.S. Virgin Islands, Ukraine, United Arab Emirates, United Kingdom, United States, Uruguay, Vatican City, Vietnam and Western Sahara

  • How much does it cost to rent a car from Dollar for a week?

    On average a rental car from Dollar costs $542 per week ($77 per day).

  • How much does it cost to rent a car from Dollar long term for a month?

    On average a rental car from Dollar costs $2,321 per month ($77 per day).